Reviews
Efficient and professional, always reply fast, pick up my
Efficient and professional, always reply fast, pick up my car from my home so I don’t have to drive all the way there
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!
The absolute best service!
The absolute best service!! They text daily updates! Prices for repair are very fair and quality of work is excellent! This will continue to be the only dealership for both my vehicles. The absolute best!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!
The front end of the service department is painful to
The front end of the service department is painful to deal with. Can’t get a human on the phone to confirm that there is an appointment with courtesy car. When you show up for your appointment, they act surprised or don’t know who you are. The service work itself was good and the fact that they were willing to deliver the car to my office to do the exchange was a pleasant surprise. They need help with customer service and communication.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialoaj@jaguarlandroverakron.com or respond directly to this message with the requested information. We hope to hear back from you soon.
They promptly contacted me.
They promptly contacted me. Picked up my vehicle and got back to me quickly. Solved the problem, washed my vehicle and brought it back to my house. They were very considerate.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!
Dylan was very helpful and knowledgeable, everyone was
Dylan was very helpful and knowledgeable, everyone was friendly and welcoming. I would definitely bring my vehicle back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.
Very accommodating for my busy schedule.
Very accommodating for my busy schedule. Very friendly, good communication for what was needed. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!
Bill is a real joy to work with and a both Dylan and
Bill is a real joy to work with and a both Dylan and Corey are great
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!