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Infiniti of Omaha

(344 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–5:30pm
Tuesday 8:00am–7:00pm 7:00am–5:30pm
Wednesday 8:00am–6:00pm 7:00am–5:30pm
Thursday 8:00am–7:00pm 7:00am–5:30pm
Friday 8:00am–6:00pm 7:00am–5:30pm
Saturday 8:00am–5:00pm Closed
Sunday Closed Closed
New (833) 511-4520 (833) 511-4520
Used (833) 348-0016 (833) 348-0016
Service (833) 750-8100 (833) 750-8100

Reviews

(344 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Everyone was friendly and helpful.

Everyone was friendly and helpful. I was in for an oil change and the service department was very efficient with time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fast, efficient, friendly, staff are always nice, willing

Fast, efficient, friendly, staff are always nice, willing to help you out. Enjoyed my experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Routine oil change and tire rotation done in 45 minutes.

Routine oil change and tire rotation done in 45 minutes. Services were started and finished with no surprises.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The attendant was very attentive and explained everything

The attendant was very attentive and explained everything to me. The courtesy car is good idea

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Eduardo Coronavirus was very professional and extremely

Eduardo Coronavirus was very professional and extremely knowledgeable of the Infiniti QX60. He was continually in touch will me through my inquiry and purchase of my new Infiniti. After the sale was completed he has reached out to answer any questions and offers to assist any time in the future. I have enjoyed working with Eduardo. Allen Christensen

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

This is my first experience with Infiniti Omaha and received professional and knowledgeable assistance. I would recommend Infiniti Omaha.

Shawn greeted us immediately and listened to the service

Shawn greeted us immediately and listened to the service request. He was cordial and the service was done in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service was finished in timely manner and the person who

Service was finished in timely manner and the person who took care of my service was very friendly and efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

As I said in the previous review with the general manager

As I said in the previous review with the general manager would’ve called me I probably would’ve given them at least a four star rating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Cindy Kroll was amazing!

Cindy Kroll was amazing! From the moment she greeted us at the door! Made you want to buy from her!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The seatbelt warning bell appesrs to have been fixed.

The seatbelt warning bell appesrs to have been fixed. The dash still shows that someone is sitting in the seat behind the driver at all times however. I emailed the dealership to see what needs to be done to correct that issue but have not received a reply.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.