Reviews
Quick and easy, everything done smoothly , no issues
Quick and easy, everything done smoothly , no issues whatsoever. Gave me a loaner while repairing
Quick and easy, everything done smoothly , no issues
Quick and easy, everything done smoothly , no issues whatsoever. Gave me a loaner while repairing
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for sharing a positive review of Genesis of Ridgefield!
An Exceptional Experience from Start to Finish!
An Exceptional Experience from Start to Finish! I recently purchased my Genesis from this dealership, and I can honestly say it was one of the best car-buying experiences I’ve ever had. From the moment I walked in, I felt welcomed and valued — and that was all thanks to Will, my salesman. Will was a 10/10, no question. He was knowledgeable, professional, and genuinely enthusiastic about helping me find the right vehicle. He made the entire process smooth, stress-free, and even enjoyable (which isn’t something you usually say about buying a car!). He took the time to answer all my questions, explain features clearly, and never once made me feel rushed or pressured. The dealership itself was top-notch — clean, well-organized, and filled with friendly, attentive staff. But it was Will who truly made the difference. If you’re thinking about buying a Genesis, ask for Will — you won’t regret it. Thank you again to the entire team — I’m absolutely loving my new car!
An Exceptional Experience from Start to Finish!
An Exceptional Experience from Start to Finish! I recently purchased my Genesis from this dealership, and I can honestly say it was one of the best car-buying experiences I’ve ever had. From the moment I walked in, I felt welcomed and valued — and that was all thanks to Will, my salesman. Will was a 10/10, no question. He was knowledgeable, professional, and genuinely enthusiastic about helping me find the right vehicle. He made the entire process smooth, stress-free, and even enjoyable (which isn’t something you usually say about buying a car!). He took the time to answer all my questions, explain features clearly, and never once made me feel rushed or pressured. The dealership itself was top-notch — clean, well-organized, and filled with friendly, attentive staff. But it was Will who truly made the difference. If you’re thinking about buying a Genesis, ask for Will — you won’t regret it. Thank you again to the entire team — I’m absolutely loving my new car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're delighted to hear about your exceptional experience at Genesis of Ridgefield! It's fantastic that Will and our team made the car-buying process smooth and enjoyable for you. Thank you for choosing us, and enjoy every moment with your new Genesis!
I recently had my Genesis V70 serviced through valet pick
I recently had my Genesis V70 serviced through valet pick up. It was a totally perfect experience. They pick it up on time, gave me a loner car and returned it serviced and washed at the end of the day. During the time that the car was in the shop they were in constant contact with me. They kept me posted on what they were doing and even sent me a video. What a professional team this is to work with. Not to mention that this is the best car I have ever own.
I recently had my Genesis V70 serviced through valet pick
I recently had my Genesis V70 serviced through valet pick up. It was a totally perfect experience. They pick it up on time, gave me a loner car and returned it serviced and washed at the end of the day. During the time that the car was in the shop they were in constant contact with me. They kept me posted on what they were doing and even sent me a video. What a professional team this is to work with. Not to mention that this is the best car I have ever own.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Claire, we're delighted to hear that the valet service at Genesis of Ridgefield exceeded your expectations! It's wonderful knowing our team kept you informed and made the process seamless. Enjoy driving your V70, and thank you for sharing such a positive experience with us!
My 2022 GV 80 was recently serviced there.
My 2022 GV 80 was recently serviced there. The service department, especially Liberty Corbett was very helpful and communicated very well.
My 2022 GV 80 was recently serviced there.
My 2022 GV 80 was recently serviced there. The service department, especially Liberty Corbett was very helpful and communicated very well.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Dennis, we're delighted to hear that Liberty and the Genesis of Ridgefield service team provided excellent communication during your GV 80's recent visit. Thank you for sharing your experience!
Good dealership to buy a car.
Good dealership to buy a car. All staff accommodadating to make a deal. Would buy again
Good dealership to buy a car.
Good dealership to buy a car. All staff accommodadating to make a deal. Would buy again
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Harry, we are glad to hear that our Genesis of Ridgefield team provided a great deal. We look forward to working with you again in the future!
Good dealership to buy a car.
Good dealership to buy a car. Iscalder and staff all accommodating to nake a deal.
Good dealership to buy a car.
Good dealership to buy a car. Iscalder and staff all accommodating to nake a deal.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for stopping by to leave a wonderful review for Genesis of Ridgefield, Harry!
G supervised great service.
G supervised great service. My car was picked up and returned after service. Totally satisfied.
G supervised great service.
G supervised great service. My car was picked up and returned after service. Totally satisfied.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for choosing Genesis of Ridgefield! See you next time, Eric.
After a lengthy process of deciding on which new car I
After a lengthy process of deciding on which new car I wanted to purchase I returned to Genesis of Ridgefield in Norwalk with Iscander as my sales rep. I test drove several cars and left with Iscander knowing what I was looking for in a pre certified used car. He never forget me and after several calls informing me of which vehicles came in I ended up purchasing the GV70 Prestige model and I am completely satisfied. Iscander listened very well to my needs and he and the Genesis label won my heart. Thank you Iscander for being a great salesman and helping make an important decision so easy
After a lengthy process of deciding on which new car I
After a lengthy process of deciding on which new car I wanted to purchase I returned to Genesis of Ridgefield in Norwalk with Iscander as my sales rep. I test drove several cars and left with Iscander knowing what I was looking for in a pre certified used car. He never forget me and after several calls informing me of which vehicles came in I ended up purchasing the GV70 Prestige model and I am completely satisfied. Iscander listened very well to my needs and he and the Genesis label won my heart. Thank you Iscander for being a great salesman and helping make an important decision so easy
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're delighted to hear that Iscander provided such attentive service and helped you find the perfect GV70 Prestige at Genesis of Ridgefield. It's wonderful knowing our team could make your car-buying experience satisfying and memorable. Enjoy every mile in your new ride!
We had very pleasant experiences with the Danbury
We had very pleasant experiences with the Danbury dealership previously. Since the takeover of the new company, it hasn’t been that smooth. Very disappointed with this company.
We had very pleasant experiences with the Danbury
We had very pleasant experiences with the Danbury dealership previously. Since the takeover of the new company, it hasn’t been that smooth. Very disappointed with this company.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Jessy, I'm sorry to hear about your recent experience. We strive for consistency and it's disappointing that we didn't meet expectations this time. Please feel free to reach out so we can address any concerns you have directly. Thank you, Kyle Willeford - Service Manager - (203) 286-3607
They made my experience extremely easy so nice to deal
They made my experience extremely easy so nice to deal with will recommend them to all my friends and patients lol.
They made my experience extremely easy so nice to deal
They made my experience extremely easy so nice to deal with will recommend them to all my friends and patients lol.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Alvaro, we're delighted to hear that your experience was smooth and enjoyable with Genesis of Ridgefield! Thank you for recommending us to your friends and patients.