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Sam Leman Chrysler Dodge Jeep Ram of Champaign

(649 reviews)
Sales hours: 8:30am to 5:00pm
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (866) 414-9677 (866) 414-9677
Used (877) 634-2214 (877) 634-2214
Service (866) 906-3354 (866) 906-3354

Reviews

(649 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sam Leman Chrysler Dodge Jeep Ram of Champaign from DealerRater.

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Scotty

Very easy to shop and buy with the guys at Champaign Chrysler. Scotty is very easy to work with and we get great deals. We always get calls when vehicles we might be interested come in to the lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very satisfied

Scotty Johnson was very professional with every step of the way and made sure the vehicle was very satisfying when I picked it up. I would definitely buy from here again because of My experience with Scott Johnson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great Experience!

We had the best experience we have ever had in nearly 60 years of shopping for and purchasing vehicles. The staff was helpful, not pushy, and accommodating. We were able to make a deal that was good for both parties and we were on our way in no time..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Cassidy Baker is amazing!!!

I couldn't be happier with my experience! Cassidy went above and beyond to make sure the numbers worked for me! They made my trading experience one of the best I've ever had!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Best car experience EVER !

From experience, I hate shopping for a new car (who does) but when I walked into Champaign Chrysler Dodge Jeep Ram, I knew I was going to walk out with the vehicle of my choice. David Nelson (Sales Manager) introduced me to Jeff Sidell (sales person) and we hit it off from the moment we shook hands. Jeff was not the stereotypical car salesman..thank goodness, otherwise, I would have walked out. I told Jeff what I was looking for and he found my dream vehicle. Great customer service from all of the Champaign Chrysler Dodge Jeep Ram Team. This was the most fun I have EVER had purchasing a car. I feel like Champaign Chrysler Dodge Jeep Ram is part of my family. When I go back for vehicle maintenance I will stop in and say hello to my extended family. Thanks a big bunch David, Jeff, Dale (popcorn), Jim and Jennifer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Hassle free service

Went looking for a new van today and had a wonderful young lady named Cassidy help find the right one for our family. She was very helpful and was easy to talk to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Awesome Service

Eric Webb an awesome salesperson I previously contacted Eric about a good used vehicle he was very helpful in showing me several used vehicle to accommodate what I was looking for. In March 2016 I touched base with Eric Webb again looking for a used vehicle with low mileage he listened attentively to help me. When everything was said and done Eric found the perfect vehicle and the perfect deal. I drove away very satisfied in a brand new 2016 Jeep Patriot. It was amazing the reassurance that he gave letting me know if I had any questions or concerns about my Jeep feel free to call or bring it by, and he would be more than happy to answer any questions I have concerning my Jeep. I happily drove my Jeep off the lot feeling nothing less than a MILLION BUCKS that's how satisfied I was with the service I received. I must say all of the staff was kind and friendly just an awesome and outstanding staff. I would highly recommend Champaign Chrysler Jeep Ram to any one I meet without hesitation. Thanks Eric for setting up my hand free phone service and I love my Jeep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Attention to detail

Scott J was an attentive but not pushy salesman who was prepared and ready to assist in the purchase of a van. Did a great job of answering questions.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Service

Everyone was amazing and so helpful With helping me to decide on a new/used vehicle. Thanks Eric for staying hours past your shift to make it happen!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

very helpful

I was helped by Cassidy and she was great. She gave me a call as soon as the jeep I wanted to see was there. They were all really helpful and got me a great jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.