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Genesis of Denville

(1,643 reviews)
Visit Genesis of Denville
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 consumer dealer award
View 4 awards
2024 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award

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New (888) 490-7001 (888) 490-7001
Used (888) 882-2660 (888) 882-2660
Service (888) 904-1874 (888) 904-1874

Inventory

See all 149 vehicles from this dealership.

About our dealership

Service center

Phone number (888) 904-1874

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(1,643 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Genesis of Denville from DealerRater.

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Very clean, helpful, and they get to the point for

Very clean, helpful, and they get to the point for pricing but willing to negotiate

Very clean, helpful, and they get to the point for

Very clean, helpful, and they get to the point for pricing but willing to negotiate

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback and for the 5-star review. We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

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Very good and friendly service from Troy.

Very good and friendly service from Troy. He threw in some all weather mats for us

Very good and friendly service from Troy.

Very good and friendly service from Troy. He threw in some all weather mats for us

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback and for the 5-star review! We appreciate your business and look forward to working with you in the future!

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It was a pleasure working with Troy and the team.

It was a pleasure working with Troy and the team. They took good care of me and made the process easy.

It was a pleasure working with Troy and the team.

It was a pleasure working with Troy and the team. They took good care of me and made the process easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience and for the 5-star review! We are delighted that you found Troy's customer service incredible and that our team was able to respond to your needs with helpfulness and patience. Your satisfaction is our greatest reward and we are here for you at any time.

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Genesis of Denville gave me a great deal on the truck I

Genesis of Denville gave me a great deal on the truck I purchased. After some bargaining we settled on a price that benefited both of us. The initial salesperson I met with didn’t get back to me in a timely manner, So I was then contacted by Alivia Lear and she placed me with sales consultant Troy Dawson. Once I met with him I knew I was in good hands and the rest of the sales process went seamlessly. Troy took the time to explain everything to me and was very personable and friendly. After I drove the truck home and realized one of the key fobs was not for my vehicle, I contacted Troy and he made sure to get me a replacement so that I have two for the vehicle. Taking care of customers after they purchase a vehicle is a true mark of a good dealership. Thank you Alivia and Troy!

Genesis of Denville gave me a great deal on the truck I

Genesis of Denville gave me a great deal on the truck I purchased. After some bargaining we settled on a price that benefited both of us. The initial salesperson I met with didn’t get back to me in a timely manner, So I was then contacted by Alivia Lear and she placed me with sales consultant Troy Dawson. Once I met with him I knew I was in good hands and the rest of the sales process went seamlessly. Troy took the time to explain everything to me and was very personable and friendly. After I drove the truck home and realized one of the key fobs was not for my vehicle, I contacted Troy and he made sure to get me a replacement so that I have two for the vehicle. Taking care of customers after they purchase a vehicle is a true mark of a good dealership. Thank you Alivia and Troy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated.

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Very patient and responsive to all questions and concerns

Very patient and responsive to all questions and concerns . Went through the cars options and helped with set up

Very patient and responsive to all questions and concerns

Very patient and responsive to all questions and concerns . Went through the cars options and helped with set up

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated.

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Lourdes was fantastic to work with!

Lourdes was fantastic to work with! She's not pushy and was very patient and kind.

Lourdes was fantastic to work with!

Lourdes was fantastic to work with! She's not pushy and was very patient and kind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated.

Dealer response

Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated.

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Genesis of Denville is an extremely professional

Genesis of Denville is an extremely professional dealership I had great interactions with the people there. Troy is such an amazing salesman he is nice and totally professional he keeps it real with you. Hopefully I won’t need a car again for a while but when I do I will def call them first

Genesis of Denville is an extremely professional

Genesis of Denville is an extremely professional dealership I had great interactions with the people there. Troy is such an amazing salesman he is nice and totally professional he keeps it real with you. Hopefully I won’t need a car again for a while but when I do I will def call them first

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience and to leave us a 5-star review! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

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The service department and specifically Walter always do

The service department and specifically Walter always do an exceptional job. They are professional , efficient and courteous. I STRONGLY recommend Genesis of Denville.

The service department and specifically Walter always do

The service department and specifically Walter always do an exceptional job. They are professional , efficient and courteous. I STRONGLY recommend Genesis of Denville.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Always accommodating and a pleasure to work with.

Always accommodating and a pleasure to work with. The facility is comfortable and always clean and well stocked with refreshments.

Always accommodating and a pleasure to work with.

Always accommodating and a pleasure to work with. The facility is comfortable and always clean and well stocked with refreshments.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us your feedback and a 5-star review! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

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Excellent service.

Excellent service. Was advised of all items that needed attention via text message which was very convenient.

Excellent service.

Excellent service. Was advised of all items that needed attention via text message which was very convenient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and 5-star review. We are delighted that you found our customer service incredible and that our team was able to respond to your needs with helpfulness and patience. Your satisfaction is our greatest reward and we are here for you at any time.

Show full review
See all 1643 reviews