Reviews
I found Mike to be very helpful.
I found Mike to be very helpful. He made our deal happen. Was a pleasure to work with.
I found Mike to be very helpful.
I found Mike to be very helpful. He made our deal happen. Was a pleasure to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience and for the 5-star review! We’re glad Mike was helpful and able to make the deal happen. It’s great to hear you enjoyed working with him! We truly appreciate your business and hope you’ll think of us again for any future vehicle needs.
Genesis of Denville had kind and friendly staff.
Genesis of Denville had kind and friendly staff. I worked with Mike and was extremely pleased with her professionalism and flexibility in finding my new car.
Genesis of Denville had kind and friendly staff.
Genesis of Denville had kind and friendly staff. I worked with Mike and was extremely pleased with her professionalism and flexibility in finding my new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful feedback and 5-star review! We’re delighted Mike was kind, professional, and flexible in helping you find the perfect car. We truly appreciate your business and hope you’re enjoying your new vehicle!
The staff is very helpful and fully understands what
The staff is very helpful and fully understands what customer service means. Many kudos to them. My salesman, Michael, was honest and prompt to answer questions that I had pre-sale.
The staff is very helpful and fully understands what
The staff is very helpful and fully understands what customer service means. Many kudos to them. My salesman, Michael, was honest and prompt to answer questions that I had pre-sale.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words and 5-star review! We’re glad our staff demonstrated true customer service and that Michael was honest and responsive throughout your experience. We appreciate your feedback and look forward to serving you again!
Very clean, helpful, and they get to the point for
Very clean, helpful, and they get to the point for pricing but willing to negotiate
Very clean, helpful, and they get to the point for
Very clean, helpful, and they get to the point for pricing but willing to negotiate
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback and for the 5-star review. We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!
Very good and friendly service from Troy.
Very good and friendly service from Troy. He threw in some all weather mats for us
Very good and friendly service from Troy.
Very good and friendly service from Troy. He threw in some all weather mats for us
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback and for the 5-star review! We appreciate your business and look forward to working with you in the future!
It was a pleasure working with Troy and the team.
It was a pleasure working with Troy and the team. They took good care of me and made the process easy.
It was a pleasure working with Troy and the team.
It was a pleasure working with Troy and the team. They took good care of me and made the process easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience and for the 5-star review! We are delighted that you found Troy's customer service incredible and that our team was able to respond to your needs with helpfulness and patience. Your satisfaction is our greatest reward and we are here for you at any time.
Genesis of Denville gave me a great deal on the truck I
Genesis of Denville gave me a great deal on the truck I purchased. After some bargaining we settled on a price that benefited both of us. The initial salesperson I met with didn’t get back to me in a timely manner, So I was then contacted by Alivia Lear and she placed me with sales consultant Troy Dawson. Once I met with him I knew I was in good hands and the rest of the sales process went seamlessly. Troy took the time to explain everything to me and was very personable and friendly. After I drove the truck home and realized one of the key fobs was not for my vehicle, I contacted Troy and he made sure to get me a replacement so that I have two for the vehicle. Taking care of customers after they purchase a vehicle is a true mark of a good dealership. Thank you Alivia and Troy!
Genesis of Denville gave me a great deal on the truck I
Genesis of Denville gave me a great deal on the truck I purchased. After some bargaining we settled on a price that benefited both of us. The initial salesperson I met with didn’t get back to me in a timely manner, So I was then contacted by Alivia Lear and she placed me with sales consultant Troy Dawson. Once I met with him I knew I was in good hands and the rest of the sales process went seamlessly. Troy took the time to explain everything to me and was very personable and friendly. After I drove the truck home and realized one of the key fobs was not for my vehicle, I contacted Troy and he made sure to get me a replacement so that I have two for the vehicle. Taking care of customers after they purchase a vehicle is a true mark of a good dealership. Thank you Alivia and Troy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated.
Very patient and responsive to all questions and concerns
Very patient and responsive to all questions and concerns . Went through the cars options and helped with set up
Very patient and responsive to all questions and concerns
Very patient and responsive to all questions and concerns . Went through the cars options and helped with set up
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated.
Lourdes was fantastic to work with!
Lourdes was fantastic to work with! She's not pushy and was very patient and kind.
Lourdes was fantastic to work with!
Lourdes was fantastic to work with! She's not pushy and was very patient and kind.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated.
Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated.
Genesis of Denville is an extremely professional
Genesis of Denville is an extremely professional dealership I had great interactions with the people there. Troy is such an amazing salesman he is nice and totally professional he keeps it real with you. Hopefully I won’t need a car again for a while but when I do I will def call them first
Genesis of Denville is an extremely professional
Genesis of Denville is an extremely professional dealership I had great interactions with the people there. Troy is such an amazing salesman he is nice and totally professional he keeps it real with you. Hopefully I won’t need a car again for a while but when I do I will def call them first
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience and to leave us a 5-star review! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!