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Clay Cooley Ford

(4,693 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday Closed Closed
2014 state dealer award
View 2 awards
2014 state dealer award
2015 consumer dealer award
New (888) 468-3413 (888) 468-3413
Used (888) 471-5131 (888) 471-5131
Service (888) 471-5984 (888) 471-5984

Reviews

(4,693 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Clay Cooley Ford from DealerRater.

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Brought truck in for warranty repairs.

Brought truck in for warranty repairs. They told me the problems were caused by damage that warranty won’t cover and quoted me over $7,000. State Farm inspected it and sent it Caliber Collision where all repairs were done for $1,300 and covered by insurance. This is obviously a huge savings. Won’t be going back to Clay Cooley for any maintenance or repairs if needed. Chris was very nice though.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service advisor, knowledgeable and attentive to my

Great service advisor, knowledgeable and attentive to my needs and vehicle maintenance recommendations, products and services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dante was very helpful and knowledgeable.

Dante was very helpful and knowledgeable. He also was very quick ro respond to any issues that we had with the vehicle we purchased. I would gladly recommend him and would be willing to utilize him again in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Thank you for the help.

Thank you for the help. Very friendly and helpful. will continue to use dealership. thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Matt Ellis was professional and very attentive to our

Matt Ellis was professional and very attentive to our needs. The answered alll our questions and concerns.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Quick in and out.

Quick in and out. Oscar was a fantastic service advisor. We had an great experience. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

My experience at Clay Cooley Ford was fantastic!

My experience at Clay Cooley Ford was fantastic! From the moment I walked in, the staff was friendly and helpful. Ashley Fernandez was particularly knowledgeable and patient, answering all my questions thoroughly. The whole process was smooth and stress-free, and I'm so happy with my new truck. Thank you so much for making me feel comfortable and at ease throughout the entire process I would absolutely recommend Clay Cooley Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Keke with Clay Cooley Ford coordinated the acquisition of

Keke with Clay Cooley Ford coordinated the acquisition of my daughter's first Mustang Dark Horse, while also providing me with great trade-in value on my Mustang Sally, all accomplished from the comfort of my home 1,200 miles away in Arizona. This was my first out of state purchase and with Keke's help, the entire process was easy, seamless, and exactly what I expected to have in a new car purchase. Clay Cooley can definitely benefit from the diligence, hard work, and trustworthiness Keke exhibited throughout our car purchasing experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Really didn’t take that long for them to get the job done

Really didn’t take that long for them to get the job done with my vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

This is a great place fast and reliable.

This is a great place fast and reliable. Thanks for everyone for your help and services

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.