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Sayville Ford

(2,432 reviews)
Visit Sayville Ford
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 1:00am
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Sales Service
Monday 8:30am–9:00pm 7:00am–1:00am
Tuesday 8:30am–9:00pm 7:00am–1:00am
Wednesday 8:30am–9:00pm 7:00am–1:00am
Thursday 8:30am–9:00pm 7:00am–1:00am
Friday 8:30am–9:00pm 7:00am–1:00am
Saturday 8:30am–6:00pm 7:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2020 state dealer award
View 9 awards
2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

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New (855) 363-3303 (855) 363-3303
Used (866) 298-2082 (866) 298-2082
Service (833) 918-6012 (833) 918-6012

Inventory

See all 238 vehicles from this dealership.

About our dealership

Hello from all of us at Sayville Ford! Ever since our doors first opened back in 1957, our family-owned and operated dealership has been proudly serving the Long Island region. For over three generations, we have offered the small-town care that everyone desires when shopping for a vehicle. Our promise is to be here for you and your needs. This is why we have made customer service our top priority since day one. We know that many large dealerships are focused on a corporate agenda. We have set out to show you that we can offer the same selection and service as other large dealerships, but with the warmth and care of a smaller business.
Welcome to Sayville Ford

Service center

Phone number (833) 918-6012

Service hours

Monday
7:00am–1:00am
Tuesday
7:00am–1:00am
Wednesday
7:00am–1:00am
Thursday
7:00am–1:00am
Friday
7:00am–1:00am
Saturday
7:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(2,432 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sayville Ford from DealerRater.

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Anthony was very friendly and very helpful in getting

Anthony was very friendly and very helpful in getting everything done in a quick and easy fashion. Everything went very smooth. Highly recommend going to him for any car needs.

Anthony was very friendly and very helpful in getting

Anthony was very friendly and very helpful in getting everything done in a quick and easy fashion. Everything went very smooth. Highly recommend going to him for any car needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Great dealership Jason was a great dude, super happy we

Great dealership Jason was a great dude, super happy we were able to come to a deal awesome spot.

Great dealership Jason was a great dude, super happy we

Great dealership Jason was a great dude, super happy we were able to come to a deal awesome spot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Anthony Pavone was so helpful and easy to communicate

Anthony Pavone was so helpful and easy to communicate with. He wasn’t pushy and always listened to my questions. I definitely would suggest him ti someone shopping for a Ford. And Sayville dealership was clean and festive and everyone was helpful and pleasant .

Anthony Pavone was so helpful and easy to communicate

Anthony Pavone was so helpful and easy to communicate with. He wasn’t pushy and always listened to my questions. I definitely would suggest him ti someone shopping for a Ford. And Sayville dealership was clean and festive and everyone was helpful and pleasant .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Everyone was very helpful.

Everyone was very helpful. I was very happy with the help I received. I would come back.

Everyone was very helpful.

Everyone was very helpful. I was very happy with the help I received. I would come back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I brought my 2022 Bronco Sport in to get a brake problem

I brought my 2022 Bronco Sport in to get a brake problem fixed that's been a problem since I took delivery. The car has been to the dealer 3 times for a horrendous brake moan that they told me "isn't dangerous." After this visit, Steven, my service person, told me that "Ford that the problem isn't fixable and told us not to even try." After calling Ford customer service, I was told that there was a recent service bulletin that came out a month before my visit. I called the dealership back 3 times to get them to apply the new fix. After 4 calls, the Service Manager, Connor, mentioned the new fix and offered to send a pick up and drop off service to save me the trouble of dropping the car off. On the day the car was to be picked up, the service cancelled without reason. Only after we called the dealership did they send one of their own employees to get my car. After the car arrived at the dealership, I was told they couldn't recreate the noise, which is so loud I can hear it from my bedroom with the doors and windows closed, so they kept it for a second day. Miraculously, after hearing the noise, they agreed to implement the fix. However, as the car was now out of warranty, they insisted on charging me for the repair, which had been evident since the car was new and wasn't fixed at any of the three previous attempts they had the car. Even though this problem is widespread for all Bronco Sport and Escapes, as it is a manufacturing defect, Ford customer service offered no assistance and refused to reimburse me for the repair. Due to this experience, I'll never buy another Ford (of any kind), and WOULD CERTAINLY NEVER USE THIS DEALERSHIP TO DO SO IF FORCED AT GUNPOINT. The only reason they got 1-star is because 0 stars is not an option. These people are a complete and total disgrace, reinforcing the notion that most dealers are legalized theives.

I brought my 2022 Bronco Sport in to get a brake problem

I brought my 2022 Bronco Sport in to get a brake problem fixed that's been a problem since I took delivery. The car has been to the dealer 3 times for a horrendous brake moan that they told me "isn't dangerous." After this visit, Steven, my service person, told me that "Ford that the problem isn't fixable and told us not to even try." After calling Ford customer service, I was told that there was a recent service bulletin that came out a month before my visit. I called the dealership back 3 times to get them to apply the new fix. After 4 calls, the Service Manager, Connor, mentioned the new fix and offered to send a pick up and drop off service to save me the trouble of dropping the car off. On the day the car was to be picked up, the service cancelled without reason. Only after we called the dealership did they send one of their own employees to get my car. After the car arrived at the dealership, I was told they couldn't recreate the noise, which is so loud I can hear it from my bedroom with the doors and windows closed, so they kept it for a second day. Miraculously, after hearing the noise, they agreed to implement the fix. However, as the car was now out of warranty, they insisted on charging me for the repair, which had been evident since the car was new and wasn't fixed at any of the three previous attempts they had the car. Even though this problem is widespread for all Bronco Sport and Escapes, as it is a manufacturing defect, Ford customer service offered no assistance and refused to reimburse me for the repair. Due to this experience, I'll never buy another Ford (of any kind), and WOULD CERTAINLY NEVER USE THIS DEALERSHIP TO DO SO IF FORCED AT GUNPOINT. The only reason they got 1-star is because 0 stars is not an option. These people are a complete and total disgrace, reinforcing the notion that most dealers are legalized theives.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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This is the 5 th vehicle we’ve purchased from sayville.

This is the 5 th vehicle we’ve purchased from sayville. Joe and Rob couldn’t have been more more helpful. Great experience

This is the 5 th vehicle we’ve purchased from sayville.

This is the 5 th vehicle we’ve purchased from sayville. Joe and Rob couldn’t have been more more helpful. Great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Pleasant atmosphere and courteous people Great

Pleasant atmosphere and courteous people Great warranty deal. Good selection of cars. It’s worth the trip to go there

Pleasant atmosphere and courteous people Great

Pleasant atmosphere and courteous people Great warranty deal. Good selection of cars. It’s worth the trip to go there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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The salesman Chris was very professional and

The salesman Chris was very professional and knowledgeable. The dealership policy on making the customers purchase items that are not required to charge $1,260.00 is dishonest business practices, and should not be allowed. The customer should have a choice whether they want items or not. This is just another way to gain profit when Ford Motor Company was offering employee pricing. The three items that were forced upon us..

The salesman Chris was very professional and

The salesman Chris was very professional and knowledgeable. The dealership policy on making the customers purchase items that are not required to charge $1,260.00 is dishonest business practices, and should not be allowed. The customer should have a choice whether they want items or not. This is just another way to gain profit when Ford Motor Company was offering employee pricing. The three items that were forced upon us..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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We had a very pleasant experience with Luis.

We had a very pleasant experience with Luis. He took care of our needs and got us processed quickly!

We had a very pleasant experience with Luis.

We had a very pleasant experience with Luis. He took care of our needs and got us processed quickly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Everyone in the dealership wants to help you and make you

Everyone in the dealership wants to help you and make you happy . I’m very pleased with my purchase, and the people I dealt with, a specially Tony Aiello and Carlo.

Everyone in the dealership wants to help you and make you

Everyone in the dealership wants to help you and make you happy . I’m very pleased with my purchase, and the people I dealt with, a specially Tony Aiello and Carlo.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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