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Kansas City Hyundai

(2,553 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2022 state dealer award
View 10 awards
2022 state dealer award 2021 state dealer award 2020 state dealer award 2014 state dealer award 2013 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (855) 350-6774 (855) 350-6774
Used (866) 252-6567 (866) 252-6567
Service (866) 291-5875 (866) 291-5875

Reviews

(2,553 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kansas City Hyundai from DealerRater.

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Best Experience--Thanks to New Ownership??

Everything worked the way it was supposed to. After having less than stellar experiences with the Previous Ownership, this experience stands out because they did what they said they would do in the time promised. Ernesto was especially good!!! Thanks and good luck to REED Hyundai!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Moving to Texas with no AC

Moving to Texas when I discovered my AC was not working. While I worked with the movers, my daughter took my car to the dealership Monday morning without an appointment hoping they could help us—they did!!! It was critical that I leave the next day. Great Service, great attitude- thank you, thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

New tires and oil changed

Everything was excellent and very quick service. Very courteous service manager and reviewed my needs on the car before I left. Claimed I need an air filter and a drive belt the next time I take it in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Didn't feel comfortable

I didn't feel comfortable dealing with Reed Hyundai. The environment was not as welcoming as others that I visited. Several employees walked passed me and never smiled or said hello. A simple smile, hello or small talk goes a long way in making customers feel welcomed. I rather spend my money elsewhere.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your open critic of our dealership. We are working everyday to make Reed Hyundai a great environment for our customers and understand we still some have work to do since taking over the dealership. I hope you will come back soon and let us show you the improvements we have made and our commitment to great customer service.

A bunch of crooks

These guys are crooks. My son purchased a car from them and two days later it had issues. They claimed to fix it an two months later another issue. Our mechanic fixed it and Shawnee mission hyndai said they would pay $300 of the $1600 bill. We have not seen a check and keep getting the run around when we ask about it. It still about two months with the car and now it is having the same issue Shawnee mission hyndai said they fixed and are unwilling to listen to our request. Contacting my lawyer in the morning to see what needs to be done. Stay away from these guys they are crooks, liars and thief's.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good buying experience

Good buying experience, takes a long time to have car serviced. Was there well over 3 hours when the process only took an hour. Did receive compensation.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service department

Thank you Adam for your great service on my 2014 Sonata! Extremely pleased with how fast it was to get my car in and the quality work that was done. Very nice to work with you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Exceptional Dealer

My dealer's name was Micah Wiedner. Micah worked with me to get my payments where I wanted them. He was courteous , knowledgeable and very polite. I was in good hand with him. Thank you Micah for making my experience wonderful. I will not hesitate in recommending Shawnee Mission Hyundai to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Pleasant car buying experience!

As a first time car buyer, I was prepared for the worst with this process. Kevin was extremely passionate about helping me find a great deal and he didn’t give up on me. He was mindful of my time, didn’t test my patience, and was efficient in getting me the best deal. This experience is worth a great review and I will come back for my future car buying needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Exceptional Service

I am always very pleased every time I have taken my Hyundai Accent in for service. The staff is friendly and very courteous. I would recommend anyone to Shawnee Mission Hyundai to buy and have their cars serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.