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Gettel Toyota Ocala

(3,305 reviews)
Sales hours: 8:30am to 8:00pm
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Sales
Monday 8:30am–8:00pm
Tuesday 8:30am–8:00pm
Wednesday 8:30am–8:00pm
Thursday 8:30am–8:00pm
Friday 8:30am–8:00pm
Saturday 8:30am–8:00pm
Sunday 11:00am–6:00pm
New (866) 805-0691 (866) 805-0691
Used (877) 516-7169 (877) 516-7169
Service (866) 248-1318 (866) 248-1318

Reviews

(3,305 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gettel Toyota Ocala from DealerRater.

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I am very disappointed in my final payment because that

I am very disappointed in my final payment because that was a big issue for me. We were ready to walk away because we did not want to put anything down over and above what we received from our trade in and the payment of between $500 and $600 was more than I wanted to pay..the end result was we were given an offer of no down payment ( although I had to write a check for $500and change) and in the end our payment is approximately $567.. my husband finally gave in and said let’s do it because he wanted to have a lease car. I would be much happier and at ease if the payment was between $400 and $500 Everyone was very professional and polite especially Andrew and the young man that was helping him. I think if I had time to digest everything I would not have accepted the payment amount.. Thank you for listening I hope someone will read this and consider what I wanted. Sally Gage

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This was the first time my car wasn't washed when service

This was the first time my car wasn't washed when service was completed. I was surprised.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Had an excellent service representative who was very

Had an excellent service representative who was very informative and talked through my options with care. Was an expensive repair but always walk out feeling a lot of attendance toward my particular car's needs to keep it in the best shape possible has been done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

As always, they were prompt, courteous, and available to

As always, they were prompt, courteous, and available to answer my questions. Mike was especially helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service advisor gave Wonderful customer service and

The service advisor gave Wonderful customer service and reliable information and the technician was knowledgeable about the vehicle and service that needed to be performed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Quick, easy, in and out service.

Quick, easy, in and out service. As always Christina took very good care of me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Thank you for beautiful little car, for caring for the

Thank you for beautiful little car, for caring for the customer every time I go there yeah so helpful, patient Whit me,I appreciate your kindness, God bless your, thank you again for all the help, may the Lord God bless you 🙏♥️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very good.

Very good. And courteous I truly like the service may God bless them continue the good job good work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I am very satisfied with the experience in Deluca Toyota,

I am very satisfied with the experience in Deluca Toyota, product specialist Brian Rivera is a professional and friendly man, I am sure I will recommend him to my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service, outstanding employee's,time waiting 1/2

Great service, outstanding employee's,time waiting 1/2 hour good time,free car wash great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.