Reviews
I had the absolute best experience at the Genesis of New
I had the absolute best experience at the Genesis of New Orleans dealership. I was treated so well and they really took care of me.
I had the absolute best experience at the Genesis of New
I had the absolute best experience at the Genesis of New Orleans dealership. I was treated so well and they really took care of me.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words, Asia! We're thrilled to hear that you had such a positive experience at Genesis of New Orleans. Providing exceptional service and care to our customers is our top priority, and it’s wonderful to know that we succeeded in making your visit memorable. We truly appreciate your feedback and look forward to seeing you again.
Personal but professional,easy to deal with-spent much
Personal but professional,easy to deal with-spent much time helping us learn how to use vehicle electronics
Personal but professional,easy to deal with-spent much
Personal but professional,easy to deal with-spent much time helping us learn how to use vehicle electronics
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with us. We’re thrilled to hear that you found our team both personal and professional, and that you appreciated the time spent to help you learn about your vehicle's electronics. Your satisfaction is our priority, and it's great to know that we were able to meet your expectations.
Excellent service, conscientious salespeople and best car
Excellent service, conscientious salespeople and best car on the market today. This is my 4th genesis and it's the best car I've owned.
Excellent service, conscientious salespeople and best car
Excellent service, conscientious salespeople and best car on the market today. This is my 4th genesis and it's the best car I've owned.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful feedback! We're thrilled to hear that you had an excellent experience with our team and that you're enjoying your Genesis. It's always a pleasure to hear from our loyal customers, and we're delighted that this is your fourth Genesis vehicle. Your kind words are greatly appreciated and motivate us to maintain our high standards.
Very direct and knowledgeable.
Very direct and knowledgeable. Salespeople were friendly and answered all questions we had. Great experience.
Very direct and knowledgeable.
Very direct and knowledgeable. Salespeople were friendly and answered all questions we had. Great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with us, Betsy. We are thrilled to hear that our team was able to provide you with knowledgeable and friendly service. Your kind words are greatly appreciated.
Adam and Sam were very helpful.
Adam and Sam were very helpful. They took the time to update the vehicle software and show us the operating systems and answer our quick.
Adam and Sam were very helpful.
Adam and Sam were very helpful. They took the time to update the vehicle software and show us the operating systems and answer our quick.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with us. We're delighted to hear that Adam and Sam were able to assist you effectively by updating your vehicle's software and explaining the operating systems. Your feedback is greatly appreciated, and we're thrilled to know you had a pleasant visit.
Everyone was friendly and professional.
Everyone was friendly and professional. Hunter explained what needed to be done and how long it would take. It was a very pleasant experience.
Everyone was friendly and professional.
Everyone was friendly and professional. Hunter explained what needed to be done and how long it would take. It was a very pleasant experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We are delighted to hear that you had a pleasant experience with us. It's wonderful to know that Hunter and our team were able to provide you with the friendly and professional service we strive for. Your feedback is greatly appreciated.
Great service, kind and professional team members.
Great service, kind and professional team members. Friendly smiles and welcoming attitudes by everyone at the dealership.
Great service, kind and professional team members.
Great service, kind and professional team members. Friendly smiles and welcoming attitudes by everyone at the dealership.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with us. We’re delighted to hear that our team’s professionalism and friendly demeanor made your visit enjoyable. Your kind words are greatly appreciated and motivate us to continue providing excellent service.
Professional, very helpful Made sure I was updated on the
Professional, very helpful Made sure I was updated on the status of my vehicle and done in a timely manner.
Professional, very helpful Made sure I was updated on the
Professional, very helpful Made sure I was updated on the status of my vehicle and done in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with us. We are delighted to hear that our team was able to keep you updated on your vehicle's status and complete everything in a timely manner. Your feedback is greatly appreciated and encourages us to continue providing exceptional service.
Went in for tire replacement but a day later all tire
Went in for tire replacement but a day later all tire monitoring system failed I'm waiting for sensor to come in and will have to go back to the dealership now for a 3rd visit.
Went in for tire replacement but a day later all tire
Went in for tire replacement but a day later all tire monitoring system failed I'm waiting for sensor to come in and will have to go back to the dealership now for a 3rd visit.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We apologize for any inconvenience you've encountered with the tire monitoring system. Your feedback is important, and we appreciate your patience and understanding as we resolve the issue.
Upon my arrival at the dealership, I was greeted by two
Upon my arrival at the dealership, I was greeted by two associates. They directed to Jeremiah's office. Jeremiah was very courteous and helped me greatly. He took my car to the service department. I had to return and Jeremiah completed the job.
Upon my arrival at the dealership, I was greeted by two
Upon my arrival at the dealership, I was greeted by two associates. They directed to Jeremiah's office. Jeremiah was very courteous and helped me greatly. He took my car to the service department. I had to return and Jeremiah completed the job.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We're delighted to hear that Jeremiah and our team provided you with courteous and helpful service. Your feedback is greatly appreciated, and we're pleased that you were satisfied with the assistance you received during your visit.