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Elk Grove Subaru

(1,783 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed
2022 state dealer award
View 16 awards
2022 state dealer award 2021 state dealer award 2018 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 400-5473 (866) 400-5473

Reviews

(1,783 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Elk Grove Subaru from DealerRater.

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Easy Dealing

This was the easiest car buying experience I have ever had. Open and honest! I never felt like I was being “sold” but that I had an concerned associate ensuring I got what was needed. Great people and great business model!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience!

Just want to say thank you to Mike Carlson for helping me find the car I love, in the color and model I wanted. Mike went above and beyond, even having the car I wanted moved from another dealer in the Bay Area to Elk Grove Subaru! On top of all that, he gave me a great price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent and Fast Service

Pam Verduzco was referred to me by Bruce C. and he was right that she is an amazing saleswoman from my first call until we closed the sale. She knows i needed a car & she helped me patiently up to where i can afford one and to the car i really wanted. Mike, the manager and Mike at financing are very accomodating and friendly as well. This is my 3rd car with this dealership and planning to go back with all my friends and relatives👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mistakes and Rude Employees

Does not stand by employee offers, wastes and disrespectful of your time and you as a potential customer. Does not take responsibility for employee mistakes. Rude. Dishonest. This is not the first time our family has had an incredibly poor experience with this delearship or employee (Sonny).

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience!

I purchased a 2019 Outback and had the best car buying experience ever! Lee Swartz (Internet sales) got back to me immediately and worked with me to select the right model. Curtis Jare took me on a test drive and closed the deal. I never felt any pressure and I was provided with a very thorough explanation of all of the vehicle’s features. I know that I will recommend this dealership to friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Car sales experience

I appreciate all the effort you went to make this a stress free experience. All your information and friendliness were definitely a plus. Thank you ever so much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Outstanding purchase experience

I purchased a 2019 Crosstrek on 12/15 and Art and Mike made the entire experience easy, stress-free and enjoyable. I can not say enough good things about the way I was treated. I never felt pressured or rushed to make a decision. Most of us dread having to "deal with" purchasing a new vehicle. Art and Mike made this a breeze!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

2019 Outback

I contacted Elk Grove via internet & Lee Schwartz got back to me immediately. He offered a great deal without all the usual games that I have gotten from other dealerships. He was extremely helpful & friendly I I would highly recommend him & Elk Grove. Thanks, Dawn W.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Elk Grove Subaru....the best!!!

My first purchase of a new Outback at Elk Grove Subaru almost 4 years was such a positive experience that I returned again recently to replace my Outback which was totaled while parked outside my daughter’s house. Once again I was not disappointed. I had visited 4 other dealerships before landing at Elk Grove Subaru. The atmosphere and the people there are unsurpassed. Most recently, Aaron Magana helped me get the ball rolling on the phone before I made the 1.5 hour drive. He helped me think through a replacement vehicle and found the perfect one, giving me a breakdown before my arrival. When I arrived, I was pleasantly surprised by his courteous and professional manner. He took me through the process very efficiently and quickly and I was able to drive away with a new 2019 Outback, in time to make my granddaughters Nutcracker performance. I was very happy with every feature on the car and the deal he cut me made the pain of a forced replacement less painful. Elk Grove Subaru will be my go to for all future purchases!! Ask for Aaron, he’s the best!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service

Art Tatar and the Elk Grove Subaru team made my car buying experience very pleasant. Art worked hard to find me the best deal for my budget. They took care of all of my needs from my trade in to buying a new car with ease. I highly recommend talking to Art Tatar and Elk Grove Subaru if you’re in the market for a new Subaru.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.