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Elk Grove Subaru

(1,783 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed
2022 state dealer award
View 16 awards
2022 state dealer award 2021 state dealer award 2018 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 400-5473 (866) 400-5473

Reviews

(1,783 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Elk Grove Subaru from DealerRater.

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Great service

They were friendly and able to meet my financial needs. They were willing to try anything before you leave the door. I was very satisfied with the overall final results and the time it took to complete a deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My e-quote experience.

My quote request was responded to in a very timely manner. Curtis was very helpful in answering my questions. I requested a quote on two cars so I could compare them side by side. I was surprised that one of the cars I requested to look at was moved the day before I could view it. It was a little discouraging. If it wasn't for Curtis being very helpful and accommodating I may have walked away without looking. I could tell my wife was not happy. I understand this is a common practice but it would be nice to hold a vehicle that was requested for review until a decision was made by the customer. Dealing with Curtis, and Mike in Finance made the experience of the purchase very pleasant. I hope I will be as pleased with the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very pleased with our new Subaru Forester

We were looking to purchase a Subaru Forester. We got exactly what we wanted (including options) at a good price. Thank you Pam and Jeremy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Time

My wife needed a car and were limited on time. Looked for a Car-Pro dealer in the area and found Elk Grove Subaru. Contacted Mike Carlson and in a short time had a vehicle picked out and appointment scheduled. Mike couldn't make the time scheduled due to father priorities but Ashley would be our contact. On time and enthusiastic, Ashley showed us the vehicle and test drive was taken. With approval of my wife on the vehicle the remaining process with David and Ashley was seamless. Thanks, Robert and Tammy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service!

T.J. And Dave D. We're awesome! T.J. made sure I understood everything about all the gadgets on my new car "Zelda" and Dave made the contract signing very easy and he explained every question I had. Now own a beautiful Forester! Thanks guys! Also thanks for both of you going above and beyond to keep this princess happy! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Enjoyable Car Purchase!

My wife and I needed a car and were limited by our schedules to spend time in car lots shopping. We gathered lots of on-line research and a few drop-ins at dealers nearby to get cars and package options figured out. We settled on a Subaru Outback or Forester. Being a CarPro customer helped us find Mike Carlson. He was awesome in every way. And i can't remember ever enjoying a car purchase as much as we did with Mike. We had some decisions to make and he never made us feel pressured and explained all the details patiently. We ended up with the 2019 Outback at a great deal! If you are in the market for a car, we highly recommend Mike Carlson and Elk Grove Subaru.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent

Helped me a lot by choosing the right car for me. very accommodating, Willing to help you get the car you want. being patient at all times

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Professional and helpful

Curtis was very professional and came in on his day off to help us find our perfect car within our budget. He didn’t pressure us into anything and answered all of our questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

No pressure sales

This was by far the best buying experience we've had. All dealer personnel were professional and answered all our questions with no pressure. I highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome service by Aaron

I hate buying cars... The process and negotiating has always been so sleazy... until now. Aaron Magana was really terrific. I had little time and no patience for playing games. Aaron was direct, efficient, and straight-forward. He was great at keeping the process at the pace I needed to close. I have never bought a Subaru before until now, but am seriously considering buying more for the family - but ONLY from Aaron.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.