Reviews
Superior Service Department!!
I've dealt with Patterson's Service department (2011 Cadillac CTS V Wagon) multiple times over the past year, regarding warranty work. Each time, I was treated as though I've been doing business with them for 50 years. Keep in mind, I purchased a certified pre-owned car from a personal seller- not this dealership. Regular updates and notifications, conveniently including text messages (as I can't answer my phone at work). Highly recommend them!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Easy and awesome
Pattersons auto group was awesome they got us in and found us a new truck and took really good care of us the financing team was fast and efficient and our salesman Jason Parrish new just how to go about finding what we needed with our particular cercomstance thanks pattersons
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Downsized
Have purchased 6 automobiles from this dealer , and three from mr garner. Steve is knowledgeable And helpful. Also the lease manager was very helpful working on this pickup . Every purchase over the past 10 years has been positive and any service issues have been resolved In a timely manner Everyone I have been in contact at Patterson's has been professional grade
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Chevy Impala
It was an honor and pleasure making this purchase with Juan he is very professional and will work with and not only my purchase my son also bought a pickup from as well. Many thanks and I would highly recommend this dealership to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Copy to Mr. Harry Patterson Purchase of 2017 Arcadia
Have purchased 2 new units from Patterson within the last 6 months. I rate the agency as the best I have ever dealt with. Also, I give the same rating to Mr Robert Vasquez - salesman . Mr Vasquez did an excellent job of explaining the vehicle and in closing the sale. I would like for a copy of this report to go to Mr. Harry Patterson. Thank you very much.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing customer service.
Robert Vasquez was amazing and helpful during our decision process. He helped give us confidences and reassurance throughout this whole process. The teamwork and effort of everyone for every customer is outstanding.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Honest Sellers
Straight forward employees really take out the guess work of buying a vehicle. Great family of people there at Patterson. Definitely an enjoyable experience, highly recommended.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Purchased 2017 Cadillac CT6
My wife and I purchased a new 2017 Cadillac CT6 on 9/20/2016. We couldn't be any more happy with the sales service that we received from Mr. Brandon Hay. We received a fair market value for our used vehicle and along with being extremely courteous and helpful, he also assisted us in looking around at different models and various vehicle before we settled on our new Cadillac. Thanks again to Mr. Hay for his ongoing assistance in making this deal happen. We will return to Patterson and seek out Mr. Hay in the event that we are vehicle shopping again. We both recommend him to anyone looking for a fair deal on a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good Place to purchase a vehicle
Patterson's is a really good place to look for a vehicle and to purchase one there. They carry a large volume of vehicles. Our salesman, Robert Vasquez, was most helpful from start to finish. We test drove some vehicles with him and then he even brought one over to our house for us to see. I purchased a 2017 GMC Acadia Denali which is beautiful. I have had compliments on I already.. He explained the operation of everything and even came over to my house to program the garage door opener to my SUV.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing Customer Service
First off, I received more than a 10% discount for a new Cadillac Escalde ESV...unheard of! I assumed nogotiating with Harvey on my trade-in was going to be tough, but he managed to get what I asked for. I seriously recommend buyers on the market to contact Harvey and Patterson Auto Group for your next vehicle purchase!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car