Reviews
I had an outstanding experience at this dealership!
I had an outstanding experience at this dealership! Sales Advisor Paul and Finance Advisor Dee provided exceptional service from start to finish. They made the entire process seamless, guiding me through every step with transparency and professionalism. Their upfront approach and attention to detail made all the difference. I highly recommend this location to anyone looking for a stress-free and top-notch car-buying experience!
I had an outstanding experience at this dealership!
I had an outstanding experience at this dealership! Sales Advisor Paul and Finance Advisor Dee provided exceptional service from start to finish. They made the entire process seamless, guiding me through every step with transparency and professionalism. Their upfront approach and attention to detail made all the difference. I highly recommend this location to anyone looking for a stress-free and top-notch car-buying experience!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! We're thrilled to hear that our team provided you with a seamless and professional experience. Your recommendation means a lot to us, and we're glad we could make your car-buying process stress-free. Enjoy your new vehicle, and we look forward to serving you again in the future!
The salesman I worked with (Umer) was outstanding.
The salesman I worked with (Umer) was outstanding. Very knowledgeable. Very patient. Very intuitive to my new car needs. No pressure.
The salesman I worked with (Umer) was outstanding.
The salesman I worked with (Umer) was outstanding. Very knowledgeable. Very patient. Very intuitive to my new car needs. No pressure.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Todd! We're so glad to hear Umer provided an outstanding experience. His knowledge, patience, and intuitive approach truly make a difference. We appreciate your feedback and hope you enjoy your new car!
Great Service and Facilities with excellent customer
Great Service and Facilities with excellent customer waiting room area. Washing car is great bonus.
Great Service and Facilities with excellent customer
Great Service and Facilities with excellent customer waiting room area. Washing car is great bonus.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We're glad you enjoyed our service, facilities, and comfortable waiting area. Happy to hear the car wash was a nice bonus too! We appreciate your support and look forward to seeing you again!
Service writer polite and helpful.
Service writer polite and helpful. Pleased with the service received. Car was washed and ready to go when promised.
Service writer polite and helpful.
Service writer polite and helpful. Pleased with the service received. Car was washed and ready to go when promised.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're glad to hear you had a great experience and that everything was ready as promised. We appreciate your business and look forward to serving you again!
This dealership is the worst I have ever been to.
This dealership is the worst I have ever been to. They do not follow up. Do not discuss any work that has been done to my car. I needed a part ordered for my car and it took over 7 months and I had to call to follow up about it. I called and asked if it was in and it was! I asked if anyone was planning on calling me to let me know and no response. They do not care about customer service or caring for my car. I will never go back.
This dealership is the worst I have ever been to.
This dealership is the worst I have ever been to. They do not follow up. Do not discuss any work that has been done to my car. I needed a part ordered for my car and it took over 7 months and I had to call to follow up about it. I called and asked if it was in and it was! I asked if anyone was planning on calling me to let me know and no response. They do not care about customer service or caring for my car. I will never go back.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry you had a negative experience at our dealership. Please reach out to us at careteam@hyundaiofchantilly.com so we can further address and assist with your concerns.
The service person was very friendly and also washed my
The service person was very friendly and also washed my car. Thank you for all your service
The service person was very friendly and also washed my
The service person was very friendly and also washed my car. Thank you for all your service
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review. We look forward to serving you again.
Very helpful sales and management.
Very helpful sales and management. The staff went out of the way to accommodate me. My sales person handled my paperwork with ease and proficiency. A good experience all around!
Very helpful sales and management.
Very helpful sales and management. The staff went out of the way to accommodate me. My sales person handled my paperwork with ease and proficiency. A good experience all around!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your positive experience! We're delighted our sales and management team could accommodate you and make the process seamless. We appreciate your kind words and look forward to assisting you again!
The service department takes at least 2 hours to perform
The service department takes at least 2 hours to perform a routine oil change for SCHEDULED appointments. The waiting room is clean and comfortable.
The service department takes at least 2 hours to perform
The service department takes at least 2 hours to perform a routine oil change for SCHEDULED appointments. The waiting room is clean and comfortable.
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- Buying process —
- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We are working to improve our efficiency in the future.
The service department is the best I have ever
The service department is the best I have ever encountered. The service department staff are customer focused professionals and I highly recommend them.
The service department is the best I have ever
The service department is the best I have ever encountered. The service department staff are customer focused professionals and I highly recommend them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're thrilled to hear that our service department has made such a positive impression on you. Your recommendation means a lot to us, and we look forward to continuing to provide you with excellent service!
Great customer service!
Great customer service! The staff are helpful and courteous and the work gets done fast. I highly recommend Hyundai of Chantilly!
Great customer service!
Great customer service! The staff are helpful and courteous and the work gets done fast. I highly recommend Hyundai of Chantilly!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're thrilled to hear you had a great experience at Hyundai of Chantilly. We're proud of our helpful and courteous staff and glad to know the work was done quickly. Your recommendation means a lot to us!