Thank you to TJ Palmer for his outstanding professionalism, and dedication to his job. I just purchased a 2013 F150 from Carriage Traders, this being... the second (additional) vehicle within 6 months, and 3rd total vehicle purchased from here. The timeliness, efficiency and respect I receive from the time I walk through the door until well after I leave is unmatched. It truly is a family oriented business and staff that respects and cares for you and your purchase, even enough to check in with you to make sure everything is still satisfactory weeks and months down the road. Initially I was unsuccessful in my truck search with their lot selection, but not even two hours after leaving, TJ calls me up and says I found it for you. I went to Carriage Traders the next day, test drove, and bought the truck immediately. TJ is the man. Thanks again!
We purchased a 2010 Jeep Wrangler from Roger Campbell and it couldn't have gone any better. We were in and out of there in less than one hour with a new... Jeep! The Jeep has been awesome so far as well. We were treated great and had a wonderful experience. We would definitely go back even though we live 3 hours away. Says a lot for their dealership.
Let me first say that I would highly recommend Mike Romeo and his Team at Carriage Traders for your next used car. My story: In April of 2018 I stopped... by Carriage Traders to test drive a 2015 BMW 528I. After speaking to my salesman Roger Campbell, and driving the vehicle I decided to buy it. Of course being a salesman myself I had to haggle with the dealership and of course we came to a mutual agreement on the pricing and my trade. Very Satisfied! Fast forward to May 9th: After leaving a meeting I got on the Northway (87) heading South and my engine lite came on and my car started to run rough and hesitate. Needless to say I was not pleased and drove straight to Carriage Traders to see what was the matter. Later that day I was told that the 4th cylinder was "miss firing". Instant panic and regret. On May 11th the service manager Matt called me to let me know that they had found the problem, it was a fuel injector. As you may or may not know, BMW does not sell after market parts like GMC or FORD. He advised it would be an $800.00 part plus labor, however, owner Mike Romeo advised him that they would be picking up the tab. This is unbelievable to me. My 60 day warranty had run out by time and mileage and by no means were they liable for this repair. I was prepared to pay the bill as I was aware of this. I must say it is a rarity to have the owner of a dealership, used no less, contact you directly to advise he would take care of this bill. With all this said, if you are looking for the most reputable used car dealership in the Northeast, that costs more than a dime down, this is the place to go. I buy a vehicle every 3 years and this has made me a customer for life. Kudos to Mike Romeo and the whole Carriage Traders team. I am impressed!!!!!!! Bryan E. Moldt Carriage Traders Customer for LIFE!!!!
After going to what seems like every used car dealership in the area my stop at Carriage Traders was my last! Getting me in my new 2011 Mitsubishi Outlander... seems like a piece of cake well working with Steve Sax! He listened to all the things I was looking for in a vehicle and within a few days I was in that vehicle! I highly recommend them and their whole team as I will look to them for any future business and buying a used vehicle! Stress free!
chris was a great team player and he allowed me to drive any car I wanted! thank you for all your help. I will be back for another one in the future!
Danae returned our inquiry immediately Roger was friendly and patient with us. The sales manager did our paperwork quickly and the whole process was fast
Don’t go for the ambiance of the showroom (it is kind of run down) - go for the inventory of cars and the helpful, knowledgeable, and wonderful staff.... The buying process from start to finish was smooth and fun.
Good experience! Easy process. Give me a lot of time to try out the car. Love it.
Had a great experience when dealing with Jim Gallagher. Got a great deal and a car I love. Very pleasant working with him and everyone there!
I was in bad need for a bigger vehicle to fit my Granddaughters car seats in ...I stopped in and talked to Roger Campbell ,We went on a test drive with... a Hyundai Santa Fe.....he told me a lot on the test drive about the vehicle....I liked it ..and went back and bought it .....II have had a lot of safe and great trips with the girls having plenty of room in the back seat .....Thank You Roger Campbell and Carriage Traders