Overall very good experience trading in my old CRV for a newer one.
Transmission update (recall)
Got in Right away. Got out before stated time frame. Prompt. Friendly. Courteous.
Palma Brozzetti, we are glad we could help!
Della Honda Service
My vehicle was serviced at the scheduled time by exceptional technicians.
William Salach, we are glad we could help!
Fantastic. Honda recall was done in the allotted time. Car was returned completely washed! All personnel were polite, friendly, attentive towards myself and my wife!
Joseph Albano, we're happy you found our staff to be so supportive during your experience here at D'ELLA Honda of Glens Falls.
Service Department is Great
Excellent customer service. My vehicle needed a repair, and they scheduled my appointment irght away. Good communication and they fixed the issue promptly.
Hello Melissa B, we appreciate you taking the time to leave us this feedback.
unbelievably poor service
I used their web service to schedule a simple vehicle inspection. The service was valet and was scheduled for 9:30 am 5/17/21. No one showed up, so at 10am i called and was told, "My guy is on his way", then turned into eleven and STILL no one. Mind you the dealership is 10 minutes away. I love my Honda but I will NEVER do bushiness with Della Honda again!
Bob Hebert, we regret to hear that you had a negative experience with us. I apologize.
Della Honda- awesome!
I was looking for either a sedan with AWD or a small SUV, used - preferably certified preowned. I spent weeks on line researching until I found the car I wanted, the Honda HRV and then went looking for the right car at the right price with the options I wanted. Della Honda in Queensbury NY had the exact car I wanted and I scheduled an appointment for the following day to go look at it. When I got there the next morning, they told me that they had taken a deposit on the vehicle the day before, but had almost the exact same car that they had just gotten in if I wanted to look at that one. Our salesman Jeff was friendly, outgoing and very professional. He answered all of our questions, went over the vehicle in detail, including some minor body work that they would do before picking the vehicle up. My trade in had winter tires and rims that we wished to keep. We brought the other tires and rims in, and they gladly changed them out for us as the winter tires would fit out new HRV. Jeff kept in close contact with us through the entire process. We love our new car and will be going back for another once my daughter is ready to head off to college. Nice people, nice service, awesome dealership.
Jodi Nichols, we are so happy to read such a great review about D'ELLA Honda of Glens Falls!
When I arrived for service, I was greeted immediately with a friendly smile. The service was done in a timely manner and to my satisfaction.
Hi Elizabeth Venditti, thank you so much for your positive comments about D'ELLA Honda of Glens Falls!
Best Service Around
Very friendly staff , they keep you up to date with your vehicle...All around Great Service !!!
Kevan Mylott, thank you for your kind words and this wonderful review!
Great place to buy a car friendly atmosphere they treat you like family
Joseph Vito, thank you for your kind review; we are happy to pass along your comments to the team here at D'ELLA Honda of Glens Falls!