North Country Imports

I have been with this dealership for more than a decade during which a number of Subaru vehicles have been purchased. The owner's and employees are like family. Providing a friendly sales approach and outstanding service. I recommend this dealership to anyone who wants only the best in all of the areas listed above.

I knew from the moment that I walked into North Country Subaru that I was going to buy my car there. Ashley came highly recommended by someone I work with who had just bought an Outback from Ashley. Ashley was patient, knowledgeable, and very enthusiastic about the Subaru products. While it did take longer than anticipated to get my new Outback, Ashley made good on all promises that were made prior to the sale. This was greatly appreciated. I have had previous experience with the Service Department, having just traded in a Forester, and have had nothing but good service there.

After numerous weeks of checking this dealer's inventory and communicating with Ashley, I went down to test drive several cars. I really like the Subaru Product (this is the second Subaru I purchased), but had a horrendous service experience from the dealer in Saratoga Springs...so was hesitant to purchase another Subaru car. I have to travel over an hour in order to reach any Subaru dealer from where I reside. Ashley could not have made the buying experience more relaxed and easy. It was completed in about four hours and everything, including license, registration as well as contacting my insurance carrier, was done for me. I met the owner of the dealership and his son whom both thanked me for giving them to opportunity to demonstrate that not all Subaru dealerships treated customers as I had been treated. I told them that they were my last hope for buying this type of car. Although I have not yet had my first service appointment (which of course will be the real test), I was shown the service department and provided a complimentary (free) coupon for my first oil change. As a retired psychologist, I feel that I am a fairly good judge of character and I feel confident that North Country Subaru staff will not disappoint me. I anticipate buying more vehicles from them in the years to come.