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DELLA Honda of Plattsburgh

(667 reviews)
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2023 consumer dealer award

Reviews

(667 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DELLA Honda of Plattsburgh from DealerRater.

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2022 Honda Pilot

Rob was very helpful from the start .This is my 6th Honda from Della Honda in Plattsburg .Rob made sure to answer all my questions and the buying process was quick and easy .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Amy. Rob and the entire DELLA Honda Staff thanks you for the "5 STAR" review. You are a "VIP" customer. 6 Hondas from DELLA Honda makes you a very special customer. THANK YOU!!!! Please have a safe and fun Holiday Season and we all wish you the best with your new Honda. Ernie Galarza DELLA North Platform Manager 646-522-7855

Car broke down during Road Trip

Great service at Della. On a road trip and my car broke down. They serviced my car right away so I could get home safely. I would definitely go back and service my car there again as its only an hour away from Montreal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Genevieve, Thank you for the "5 STAR" review. We are happy we could help. Please have a wonderful and safe Holiday Season. Ernie Galarza DELLA North Platform Manager 646-522-7855

Recent Service at Della Honda, Plattsburgh, NY

Hi. I made my appointment online. Was greeted warmly upon arrival. The service on my 2018 Honda Pilot went smoothly. Everything was explained nicely to me. They washed my car. I paid my bill and was on my way. What more can one ask for. I have been very pleased with service at Della Honda, Plattsburgh, NY.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Christopher, Thank you for the "5 STAR" review. We are happy we could help. We wish you continued success with your 2018 Pilot. Please have a wonderful and safe Holiday Season. Ernie Galarza DELLA North Platform Manager 646-522-7855

A Satisfied Customer

After twenty plus years of being a Della Honda customer, I continue to be impressed with the quality of the vehicles, service, and customer service. Upon ordering a new 2022 Honda CRV touring hybrid in July, I was kept informed of development and the stages of its journey to Della. Jesse Ralph, my salesperson, could not have been better. He was thorough in explaining the new features and how they worked. He was outstanding throughout the whole process. He was there for me and continues to be. I am very pleased with the Della Honda dealership in Plattsburgh

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Leonard, Wow...what a great "5 STAR" review. Thank you! Jesse and the entire DELLA Staff all wish you the best with your new 2022 CRV-Hybrid and hope you have an awesome Holiday Season. Ernie Galarza DELLA North Platform Manager 646-522-7855

The Della Honda Plattsburgh Dealership

I have been a Della customer for about 20 years. In that time, not only has my belief in the Honda product been supported but also customer service from Wayne, the manager and Jesse Ralph, my sales rep, to the schedulers, and techs. Jesse provided me with updates on the vehicle's delivery process through carefully and fully explaining the many great features on my new CRV. I could not be happier with my new vehicle and the supporting cast of the Plattsburgh dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Len, Wow...what a wonderful "5 STAR" review. Wayne, Jesse and the entire sales, service and parts departments thank you for taking the time to write this. We all wish you the best and hope you have a fun and safe upcoming Holiday Season. Ernie Galarza DELLA North Platform Manager 646-522-7855

Car Inspection

I had a car inspection at 1:15 and needed to pick up my grandson across town by 2:30. I was very pleased that they started the inspection right away. I was actually out of there by about 2. Perfect!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Carol, We are happy we could help1 Thank you for the "5 STAR" review. Please have a fun and safe Fall Season. Ernie Galarza DELLA North Platform Manager 646-522-7855

Della Honda

Pleasant, knowledgeable staff. Always accommodating with scheduling since we live a distance away and always performs needed service, found at the time of our visit, so we don't have to travel back again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Rosanne, Thank you for the kind words and "5 STAR" review. This is very much appreciated. Please have a safe and fun Fall Season. Ernie Galarza DELLA North Platform Manager 646-522-7855

Happy Customer

Great experience, no pressure. If your looking for a car go see Keron! Best pricing around very friendly staff with plentiful experience. 2022 HONDA CIVIC SPORT

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Dave, Thank you very much for the "5 STAR" review. This is very much appreciated. We all wish you the best of luck with your new 2022 Honda Civic Sport. Ernie Galarza DELLA North Platform Manager 646-522-7855

Della Honda Plattsburgh, NY

Could not have asked for a better bunch to deal with in these trying times !!! Ben took the time to show us all the features our new car offered and teach us how to use them, let us know we would probably forget half of them by the time we left lol but gave us his # and told us to call anytime and he would assist us, how can you ask for anymore. Sales manager Wayne initially helped us locate the car we wanted, Ben got us thru the buying process and the finance people got us thru the final stages with ease. Thanks to all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Randy, Both Ben and Wayne thank you for the "5 STAR" review. We all wish you the best of luck with your new vehicle and hope you have a safe and fun Fall Season! Thanks again. Ernie Galarza DELLA North Platform Manager 646-522-7855

Della Honda, Plattsburgh, NY

Shopping and sales experience went very well. Absolutely no pressure and a very friendly staff. I would suggest everyone in area looking for a new or used vehicle to check these folks out! Got a great CR-V for a great price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Kevin, Thank you for the "5 STAR" review. We all wish you the best with your CR-V and hope you have a wonderful Fall Season. Ernie Galarza DELLA North Platform Manager 646-522-7855