Reviews
friendly and helpful staff, but I wish the car price was...
friendly and helpful staff, but I wish the car price was a little lower, gave me a lower APR for car loans, great customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dave was extremely helpful in assisting me in choosing my...
Dave was extremely helpful in assisting me in choosing my very first car! He listened to all of my needs and only chose to show me cars that I could actually afford and that I would like. The entire process went so smoothly and was completely stress free. Thanks Dave!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was referred to Leo at Naperville Toyota and it was the...
I was referred to Leo at Naperville Toyota and it was the best choice I made. Even with my limited resource & credit history he worked hard to get me into a Corolla. Now I'm stress free! I love Leo & Dave Castellanos who also helped. 5's across the board. #1 dealership
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We had the most wonderful experience when we visited this...
We had the most wonderful experience when we visited this dealer. From the begining when my wife and I tried to select our van until the close of the sale, Kareem was more than a salesman but a person trying to accomodate our needs, get the right price, test the vehicle and complete minor repairs needed. He has become a friend and anytime we need something from the dealer we look for him immediately . Overall this dealer has an exeptional customer service. The cofee is great, the employees are very corteous always asking if you have been helped or if there is anything else you need help with. I visited many other auto dealers but since i entered this one i was convinced that i should not visit any other. I will buy my next car there. Last week i went to get some parts for my van and the same experience repeated again. I got my free cup of cofee from Starbucks ( amazing rigth?) I asked for the parts department to a service rep and he courteously guide me to the window where again another person help me get what i need. Thank you guys for all your efforts.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was referred to Leo at Naperville Toyota and it was the...
I was referred to Leo at Naperville Toyota and it was the best choice I made. Even with my limited resource & credit history he worked had to get me into a Corolla. Now I'm strees free! I love Leo & Dave Castellanos who also helped. 5's across the board. #1 dealershi
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Russ was my sales guy and he was amazing. Customer...
Russ was my sales guy and he was amazing. Customer service and anecdote to keep u entertained while they figure out how best to help!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experiance and pleasant atmosphere. Gives you...
Great experiance and pleasant atmosphere. Gives you proper time and proper explaination about the pricing and car info. Kareem thomas friendly sales person who connects with you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is the 2nd time we have worked with Dwight. His...
This is the 2nd time we have worked with Dwight. His service is outstanding. Dwight is very knowledgable, thorough, and easy to work with. We highly recommend him!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My experience was fantastic, I went there in the morning...
My experience was fantastic, I went there in the morning to get everything ready for my mother-in-law's new 2013 Toyota Camry LE purchase. There was no haggle it was price to sell with only 3 miles on the car. It only took me less then a hour to prepare her purchase for that evening since she was at work. Evening came car was prep ready to go. She loved the car and also had a nice, fast and easy car buying experience with Jacob and his A+A+A+ customer service. I will be letting everyone one I know, what kind of plesant people Toyota of Naperville has and a cleaniness, huge dealership car selection they have............................Thanks for the Easy Car Buying Experience Jacob......
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was a no pressure sales experience . My salesman Brian...
It was a no pressure sales experience . My salesman Brian was very helpful had to fight a little for the price but received a great deal. When I went to pick up the car I was in and out all paperwork signed in 1 hour.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car