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Toyota of Naperville

(9,207 reviews)
Sales hours: 10:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 10:00am–8:00pm 7:00am–7:00pm
Tuesday 10:00am–8:00pm 7:00am–7:00pm
Wednesday 10:00am–8:00pm 7:00am–7:00pm
Thursday 10:00am–8:00pm 7:00am–7:00pm
Friday 10:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–5:00pm 7:00am–6:00pm
Sunday Closed Closed
2025 state dealer award
View 30 awards
2025 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 national dealer award 2020 state dealer award 2019 national dealer award 2019 state dealer award 2018 national dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 national dealer award 2014 national dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 214-1877 (866) 214-1877
Used (855) 367-8395 (855) 367-8395
Service (855) 366-8372 (855) 366-8372

Reviews

(9,207 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Naperville from DealerRater.

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friendly and helpful staff, but I wish the car price was...

friendly and helpful staff, but I wish the car price was a little lower, gave me a lower APR for car loans, great customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Dave was extremely helpful in assisting me in choosing my...

Dave was extremely helpful in assisting me in choosing my very first car! He listened to all of my needs and only chose to show me cars that I could actually afford and that I would like. The entire process went so smoothly and was completely stress free. Thanks Dave!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I was referred to Leo at Naperville Toyota and it was the...

I was referred to Leo at Naperville Toyota and it was the best choice I made. Even with my limited resource & credit history he worked hard to get me into a Corolla. Now I'm stress free! I love Leo & Dave Castellanos who also helped. 5's across the board. #1 dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We had the most wonderful experience when we visited this...

We had the most wonderful experience when we visited this dealer. From the begining when my wife and I tried to select our van until the close of the sale, Kareem was more than a salesman but a person trying to accomodate our needs, get the right price, test the vehicle and complete minor repairs needed. He has become a friend and anytime we need something from the dealer we look for him immediately . Overall this dealer has an exeptional customer service. The cofee is great, the employees are very corteous always asking if you have been helped or if there is anything else you need help with. I visited many other auto dealers but since i entered this one i was convinced that i should not visit any other. I will buy my next car there. Last week i went to get some parts for my van and the same experience repeated again. I got my free cup of cofee from Starbucks ( amazing rigth?) I asked for the parts department to a service rep and he courteously guide me to the window where again another person help me get what i need. Thank you guys for all your efforts.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I was referred to Leo at Naperville Toyota and it was the...

I was referred to Leo at Naperville Toyota and it was the best choice I made. Even with my limited resource & credit history he worked had to get me into a Corolla. Now I'm strees free! I love Leo & Dave Castellanos who also helped. 5's across the board. #1 dealershi

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Russ was my sales guy and he was amazing. Customer...

Russ was my sales guy and he was amazing. Customer service and anecdote to keep u entertained while they figure out how best to help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experiance and pleasant atmosphere. Gives you...

Great experiance and pleasant atmosphere. Gives you proper time and proper explaination about the pricing and car info. Kareem thomas friendly sales person who connects with you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This is the 2nd time we have worked with Dwight. His...

This is the 2nd time we have worked with Dwight. His service is outstanding. Dwight is very knowledgable, thorough, and easy to work with. We highly recommend him!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My experience was fantastic, I went there in the morning...

My experience was fantastic, I went there in the morning to get everything ready for my mother-in-law's new 2013 Toyota Camry LE purchase. There was no haggle it was price to sell with only 3 miles on the car. It only took me less then a hour to prepare her purchase for that evening since she was at work. Evening came car was prep ready to go. She loved the car and also had a nice, fast and easy car buying experience with Jacob and his A+A+A+ customer service. I will be letting everyone one I know, what kind of plesant people Toyota of Naperville has and a cleaniness, huge dealership car selection they have............................Thanks for the Easy Car Buying Experience Jacob......

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

It was a no pressure sales experience . My salesman Brian...

It was a no pressure sales experience . My salesman Brian was very helpful had to fight a little for the price but received a great deal. When I went to pick up the car I was in and out all paperwork signed in 1 hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.