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Oakbrook Toyota in Westmont

(2,572 reviews)
Visit Oakbrook Toyota in Westmont
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 9:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–9:00pm
Tuesday 9:00am–8:00pm 7:00am–9:00pm
Wednesday 9:00am–8:00pm 7:00am–9:00pm
Thursday 9:00am–8:00pm 7:00am–9:00pm
Friday 9:00am–8:00pm 7:00am–9:00pm
Saturday 9:00am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (630) 560-4854 (630) 560-4854
Used (888) 242-0970 (888) 242-0970
Service (888) 881-2643 (888) 881-2643

Reviews

(2,572 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Oakbrook Toyota in Westmont from DealerRater.

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Other than the wait being longer than estimated,

Other than the wait being longer than estimated, everything was fine. Just had oil change, tire rotation and change of cabin filter.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear about the long wait. Thank you for bringing it to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Thank you for your time, and we hope to see you again!

Everyone was very nice and very helpful in my car buying

Everyone was very nice and very helpful in my car buying process. I would recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Great service, our salesman Amir Kay was accommodating

Great service, our salesman Amir Kay was accommodating and couldn’t of been nicer to my wife and I. Definitely will be buying from Oakbrook Toyota again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review, Matt! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Amir and all of us at Oakbrook Toyota In Westmont are glad to have you as a customer.

The people were nice and helpful.

The people were nice and helpful. Was a very smooth process as I was from out of town. Thank you!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

The salesman was really nice, efficient.

The salesman was really nice, efficient. We had a great experience when purchasing our new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing Oakbrook Toyota In Westmont! Congrats on your new purchase, and let us know if we can be of any more assistance!

Professional handling in a nice atmosphere.

Professional handling in a nice atmosphere. Various car choices and options available. Could be a bit more digitalized as most processes require paper work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to Oakbrook Toyota In Westmont. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

I always get excellent service at Oakbrook Toyota.

I always get excellent service at Oakbrook Toyota. The service department employees are great, knowledgeable and very helpful..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Thanks Leon!

Thanks Leon! Great job! Great information! My favorite Toyota dealership! We have been coming here for over 20 years!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Very happy with Oak Brook Toyota.

Very happy with Oak Brook Toyota. From Sales to Service to Parts, all needs of my car are well taken care of. Service team is great from Vic Patel - Service Manager to Brian Gedrimas - Most recent service advisor to work on my 2015 Corolla S+. They have maintained all 8 of my Family’s Toyotas for many years. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brian and the team met your expectations. Thank you again for choosing Oakbrook Toyota In Westmont, we look forward to having you as one of our valued customers for many more years to come!

My 2009 Camry runs great so the service must be

My 2009 Camry runs great so the service must be excellent. I trust service agent to do what is needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Oakbrook Toyota In Westmont to be a positive one. Please don't hesitate to reach out if you need anything else.