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Chrysler Dodge Jeep RAM of Utica

(257 reviews)
Visit Chrysler Dodge Jeep RAM of Utica
Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed

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New (315) 235-1967 (315) 235-1967
Used (315) 272-4533 (315) 272-4533
Service (315) 737-6124 (315) 737-6124

Inventory

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About our dealership

This seller has been on Cars.com since December 2022.
Welcome to the Lithia Chrysler Dodge Jeep Ram website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Chrysler, Dodge, Jeep or Ram car, truck, or SUV you will find it here. We have helped many customers in or near Yorkville, Utica, Rome, Hamilton and Oneida find the Chrysler, Dodge, Jeep or Ram of their dreams!
Putting you in the driver's seat for over 80 years.

Service center

Phone number (315) 737-6124

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(257 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chrysler Dodge Jeep RAM of Utica from DealerRater.

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I had purchased my first car there and had the best

I had purchased my first car there and had the best experience. Quenten had assisted me every step of the way. He helped me find the perfect car within my price range, and around the year and milage that I was looking for. Would definitely be getting my next car there.

I had purchased my first car there and had the best

I had purchased my first car there and had the best experience. Quenten had assisted me every step of the way. He helped me find the perfect car within my price range, and around the year and milage that I was looking for. Would definitely be getting my next car there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We love helping first-time car buyers at CDJR of Utica! Thank you very much, Elisabeth, for allowing us the opportunity. Knowing the guidance you received earned your commendations and repeat business will mean a lot to Quenten. Our team is here to help with anything else you may need with your new car moving forward, and we wish you many exciting and safe adventures ahead!

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I had a great experience buying my jeep from Utica CDJR.

I had a great experience buying my jeep from Utica CDJR. The dealership was clean, and the staff was great. Matt Coppola went out of his way to ensure my jeep had all the features i was hoping for. I will definitely be back for my next vehicle purchase.

I had a great experience buying my jeep from Utica CDJR.

I had a great experience buying my jeep from Utica CDJR. The dealership was clean, and the staff was great. Matt Coppola went out of his way to ensure my jeep had all the features i was hoping for. I will definitely be back for my next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Lauren, thank you very much for trusting us to help you find your perfect vehicle match at CDJR of Utica. Matt takes pride in providing our guests everything they need to be confident they made the right vehicle choice, and he'll be thrilled to learn of your praise for his efforts. We look forward to seeing you again down the road, and we wish you many happy and safe adventures ahead in your new Jeep!

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Friendly staff, very courteous.

Friendly staff, very courteous. I was looking for a Jeep wrangler and they understood what I wanted

Friendly staff, very courteous.

Friendly staff, very courteous. I was looking for a Jeep wrangler and they understood what I wanted

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much, Rich, for allowing us to help you find the right fit in your Jeep Wrangler. It was our pleasure to provide you friendly and courteous guidance, and we sincerely appreciate the compliments. We wish you many safe and exciting adventures ahead in your new ride, and our team is here to assist with anything you need along the way!

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Great experience at Utica CDJR!

Great experience at Utica CDJR! The team was friendly and efficient, and Finance Manager Kyle made the process smooth and stress-free. He was clear, professional, and helped me find the best financing option. Highly recommend working with Kyle and the team!

Great experience at Utica CDJR!

Great experience at Utica CDJR! The team was friendly and efficient, and Finance Manager Kyle made the process smooth and stress-free. He was clear, professional, and helped me find the best financing option. Highly recommend working with Kyle and the team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your business and glowing recommendation, Erika! Friendly, efficient and stress-free guidance is always what we strive to deliver, and your compliments will mean a lot to Kyle and the CDJR of Utica team. Enjoy the road, travel safely, and come back to see us again sometime!

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I came in to look at a newer 3 series BMW they had on

I came in to look at a newer 3 series BMW they had on there used lot. Even though I didn’t end up buying the car, Robby the sales rep that helped me with the walk around of the car. He was very knowledgeable about the vehicle and even pointed out that it was a hybrid. At the time I didn’t realize it. But with his knowledge made me realize it wasn’t the 3 series I was looking for. I’m beyond grateful for him because he didn’t press me into something I didn’t want. I highly recommend Robby at CDJR of Utica.

I came in to look at a newer 3 series BMW they had on

I came in to look at a newer 3 series BMW they had on there used lot. Even though I didn’t end up buying the car, Robby the sales rep that helped me with the walk around of the car. He was very knowledgeable about the vehicle and even pointed out that it was a hybrid. At the time I didn’t realize it. But with his knowledge made me realize it wasn’t the 3 series I was looking for. I’m beyond grateful for him because he didn’t press me into something I didn’t want. I highly recommend Robby at CDJR of Utica.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Tyler, even if it costs us a possible deal, we want to help our CDJR of Utica guests find their perfect vehicle match. Thank you very much for sharing this thoughtful feedback. Robert will be proud to hear his knowledge and transparent guidance earned your trust, and we all thank you for the opportunity to help. We wish you best of luck in your search and hope that you'll consider working with us again one day.

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Very helpful staff.

Very helpful staff. The sales and finance team really went the extra mile. Everyone had great energy and a positive attitude.

Very helpful staff.

Very helpful staff. The sales and finance team really went the extra mile. Everyone had great energy and a positive attitude.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We want buying a vehicle to be an exciting and enjoyable experience, and our team is happy to do whatever they can to bring that to our guests. Thank you very much for complimenting their efforts and energy. Your time and business is sincerely appreciated here at CDJR of Utica, and we wish you safe and happy travels ahead. Please don't hesitate to let us know if we can help with anything along the way.

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Adam Eberley was very helpful and made the car buying

Adam Eberley was very helpful and made the car buying process less stressful. Answered all my question and concerns in a quick and timely manner. Would 100% recommendation this dealership and working with Adam and his staff

Adam Eberley was very helpful and made the car buying

Adam Eberley was very helpful and made the car buying process less stressful. Answered all my question and concerns in a quick and timely manner. Would 100% recommendation this dealership and working with Adam and his staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Purchasing a car is a big decision, and we aim to do everything possible to help CDJR of Utica guests mitigate any possible stress throughout the buying process. Hearing his informative and prompt guidance allowed us to meet that objective during your purchase will mean a lot to Adam, as will your recommendation. Travel safely, enjoy the road, and come back to see us again sometime along the way.

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I was in the market for a new vehicle and Adam Eberley

I was in the market for a new vehicle and Adam Eberley helped me find the best deal on a gently used jeep with low miles! I love it and he’s been great with helping me schedule oil changes and other routine maintenance. Highly recommended!

I was in the market for a new vehicle and Adam Eberley

I was in the market for a new vehicle and Adam Eberley helped me find the best deal on a gently used jeep with low miles! I love it and he’s been great with helping me schedule oil changes and other routine maintenance. Highly recommended!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're delighted to hear that Adam provided excellent service and helped you find the perfect Jeep here at CDJR of Utica. Your recommendation is sincerely appreciated. Enjoy your new ride, and we're here whenever you need assistance with maintenance or anything else moving forward.

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I had an amazing experience at this dealership.

I had an amazing experience at this dealership. Adam Eberley was professional, and made the entire process seamless. Thanks Adam.

I had an amazing experience at this dealership.

I had an amazing experience at this dealership. Adam Eberley was professional, and made the entire process seamless. Thanks Adam.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We aim to be respectful of our guests' time, and it's always great to hear from CDJR of Utica customers who were provided a seamless vehicle purchasing experience. Thank you for your time, business and thoughtful review. Adam will be proud to know his professionalism helped you to enjoy an amazing experience, and we all wish you several exciting and safe journeys ahead. Be sure to let us know if we can assist with anything else along the way.

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Employees are very professional knowledgeable and very

Employees are very professional knowledgeable and very easy to work with brings back that good feeling when you are buying a new vehicle

Employees are very professional knowledgeable and very

Employees are very professional knowledgeable and very easy to work with brings back that good feeling when you are buying a new vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Feedback like this sincerely brightens the day for our CDJR of Utica team. Thank you very much for sharing, and for your trust in us with your time and business. We're proud to have provided you professional, knowledgeable and relaxed assistance, and we wish you safe and exciting travels ahead in your new Ram. Be sure to let us know if we can assist with anything needed along the way!

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