Chrysler Dodge Jeep RAM of Utica

My salesman Brian Brockway was very curteous and accomodating. He is a very energetic person, who will win you over with is smile and his postive additude. Brian worked very hard to assure that I was given the best deal he could offer.

Went to Carbone's annual tent event in the Sangertown mall. Found a Ram 1500 I really liked. Salesmen used high pressure tactics and "sign here if your interested otherwise we have other buyers". Should have walked away but they took my price and I bought it. Went to Carbon Dodge to finish up paperwork and the salesman there seemed decent and I was actually pleased with dealing with him. However the truck began leaking antifreeze and I brought the truck in for service. I was told I did not have a warranty and would have to pay out of pocket as they "didn't enter" the warranty info into the computer and that there was no problems at all with the vehicle. Thankfully I actually saved the warranty papers (had to bring the paperwork in) and then they proceeded to fix everything they had just said was fine except for the actual problem I brought it in for. When they replaced the water pump they used the old gasket from the existing water pump because it wasn't covered under warranty. So it ended up leaking antifreeze a month later. (I ENDED UP FIXING IT CORRECTLY). I replaced another part MYSELF to fix the originally leaking issue. Basically the service/parts guys will tell you anything to suck money out of you. Will never deal with them again!

Dealers were extremely efficient with assisting me to find the vehicle I wanted and made the buying process more simple than I could have ever imagined. I am highly impressed and highly recommend coming here to buy a vehicle. Aaron and Jay worked with me and kept me informed every step of the way. Two thumbs up!!!

GO SEE JAY DOTI HE WILL GET YOU THE BEST DEAL BEST BUYING EXPERIENCE SO FAR

SALESMAN AARON HALL WAS WHAT EVERY PERSON WANTS TO ENCOUNTER. NOT YOUR TYPICAL "HAWK" WAITING FOR YOU TO WALK THROUGH THE DOORS. DOWN TO EARTH, PERSONABLE, KNOWLEDGABLE, AND READY TO PLEASE YOU. GAVE US MORE THAN WHAT WE COULD ASK FOR. MY WIFE AND I ARE VERY PLEASED AND WILL DO BUSINESS WITH THEM AGAIN! WE EVEN GOT HELP FROM THE "BIG WIG" BOSSES. THEY JUST WANTED TO TAKE CARE OF OUR NEEDS!

I had a great experience purchasing my vehicle from Carbone Dodge. Aaron and Jay were very helpful and went above and beyond to get me into the vehicle that I wanted. I appreciated their willingness to get me the right price for my budget. Thank you very much

The Salesman, Aaron Hall and the General Sales Manager Allen Hutchings both have wonderful customer service skills and are very knowledgable. I went in to browse at used vehicles and two days later I drove out in a beautiful car suited to my needs. I would definately purchase another vehicle from either of these two gentleman.

Aaron Hall was recommended to us by Rob Anderson...Aaron was a pleasure to deal with...no stress and very professional...would buy from again without hesitation

The dealership was very open to our needs and were willing to help us.

This was my second experience purchasing a car on my own. The first time was with a different dealer and was a long grueling process. I was very pleased with Carbone's service. The process was as quick and easy as they could make it! I told them what I wanted and they made it happen! I highly recommend Carbone Auto Group!