Reviews
Bob kept me informed and answered all my from the date I
Bob kept me informed and answered all my from the date I decided to order the car to when it was deliver. Closing was easy
Bob kept me informed and answered all my from the date I
Bob kept me informed and answered all my from the date I decided to order the car to when it was deliver. Closing was easy
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, James, for taking the time to share your positive experience! We’re delighted that Bob was able to keep you informed and answer all your questions, making the entire process smooth and straightforward. We appreciate your feedback and look forward to seeing you again at Volvo Cars Lisle!
I worked with Michael Christopher for nearly all of our
I worked with Michael Christopher for nearly all of our purchase of the XC60. I am completely new to Volvo and Michael helped my wife and I decide which was the right one for us. The controls and features were different from what we were used to, however Michael made this transition seamless and easy. We were setup up with everything 100% prior to leaving. This would have taken a lot of work to figure out myself. Michael was also very knowledgeable about the different trim levels. It was a pleasant and interactive process that included as much listening to what we were looking for as much as guiding us to the right combination. The more I drive my new Volvo the more I love it. I'm glad I stopped in to Volvo of Lisle. I'm never excited to buy a car, however this was a great experience.
I worked with Michael Christopher for nearly all of our
I worked with Michael Christopher for nearly all of our purchase of the XC60. I am completely new to Volvo and Michael helped my wife and I decide which was the right one for us. The controls and features were different from what we were used to, however Michael made this transition seamless and easy. We were setup up with everything 100% prior to leaving. This would have taken a lot of work to figure out myself. Michael was also very knowledgeable about the different trim levels. It was a pleasant and interactive process that included as much listening to what we were looking for as much as guiding us to the right combination. The more I drive my new Volvo the more I love it. I'm glad I stopped in to Volvo of Lisle. I'm never excited to buy a car, however this was a great experience.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Eric, for your 5-star review! It’s fantastic to hear that Michael was able to guide you and your wife through the process of selecting and learning about your new XC60. His dedication to making sure you were comfortable with all the features before driving off is exactly what we aim for. We’re glad to know you’re enjoying your Volvo more each day, and we’re here whenever you need us!
We bought a lease car and generally we were very happy
We bought a lease car and generally we were very happy from The team performance.
We bought a lease car and generally we were very happy
We bought a lease car and generally we were very happy from The team performance.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Alireza! We appreciate your 5-star review and are so pleased to hear that you were happy with our team’s performance during your lease car purchase. Your satisfaction is important to us, and we’re grateful for your kind words. We hope to serve you again in the future!
We were very impressed with the sales team at Lisle
We were very impressed with the sales team at Lisle Volvo. The entire group did a great job.
We were very impressed with the sales team at Lisle
We were very impressed with the sales team at Lisle Volvo. The entire group did a great job.
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Eric! We truly appreciate your fantastic 5-star review! It’s wonderful to know that our sales team at Volvo Cars Lisle made such a great impression on you. We’re proud of the work our team does and are glad that you had a positive experience. Please don’t hesitate to reach out if you need anything else!
Great guidance from the seller during the process.
Great guidance from the seller during the process. Seller did follow up and provided additional feedback post-sale. Disappointed at the Dealer on 3 points -no gifts or complementary accessories given away on the purchase of a luxury car. -charging stations are not free. -carwash system performs poorly.
Great guidance from the seller during the process.
Great guidance from the seller during the process. Seller did follow up and provided additional feedback post-sale. Disappointed at the Dealer on 3 points -no gifts or complementary accessories given away on the purchase of a luxury car. -charging stations are not free. -carwash system performs poorly.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi Elber, Thank you for your feedback and for acknowledging the guidance and follow-up you received from our team. We’re sorry to hear that certain aspects of your experience didn’t meet your expectations, and we appreciate your input on the carwash, charging stations, and complementary items. We’ll review these concerns to better serve you and future customers. Please feel free to reach out if there’s anything we can assist you with moving forward.
This is our second car from Volvo of Lisle.
This is our second car from Volvo of Lisle. Their new showroom and the service facilities are fantastic! We love working with Lolita and appreciate her experience- it was nice to know the person we worked with coming back after seven/eight years. We absolutely love our new XC40.
This is our second car from Volvo of Lisle.
This is our second car from Volvo of Lisle. Their new showroom and the service facilities are fantastic! We love working with Lolita and appreciate her experience- it was nice to know the person we worked with coming back after seven/eight years. We absolutely love our new XC40.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Volvo Cars Lisle again for your second car! We're thrilled to hear that you love your new XC40 and had another great experience working with Lolita. It’s wonderful that she’s been a consistent part of your car-buying journey, and we’re glad you appreciate our new showroom and service facilities. We look forward to serving you for many more years to come!
Very pleasant experience.
Very pleasant experience. The sales person was extremely knowledgeable in regard to the vehicle we purchased. Her sales tactics we not pushy and she really had great client service rapport.
Very pleasant experience.
Very pleasant experience. The sales person was extremely knowledgeable in regard to the vehicle we purchased. Her sales tactics we not pushy and she really had great client service rapport.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We truly appreciate your kind words and 5-star review! It’s great to hear that your salesperson provided knowledgeable, professional service with a focus on your needs. We’re thrilled that you had such a pleasant experience, and we’ll continue to ensure that each visit meets your expectations. Thanks again for choosing Volvo Cars Lisle!
My only complaint was I had to wait close to an hour for
My only complaint was I had to wait close to an hour for a finance person to complete my transition. I understand but I thought that was a bit too long. I think I will love my new car. Hajira was very nice and the people in your dealership all seemed sincere.
My only complaint was I had to wait close to an hour for
My only complaint was I had to wait close to an hour for a finance person to complete my transition. I understand but I thought that was a bit too long. I think I will love my new car. Hajira was very nice and the people in your dealership all seemed sincere.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Ann, for your kind review! We apologize for the extended wait during the finance process and appreciate your understanding. We’re happy to hear that Hajira and the rest of our team provided excellent service, and we’re excited that you’ll be enjoying your new car. If there’s anything else we can assist you with, feel free to reach out!
I had just stopped in for my regular service.
I had just stopped in for my regular service. Sam took the time to walk me around and answer all my questions. I did not know that my car could do half of this stuff! I will for sure be back for my next S90.
I had just stopped in for my regular service.
I had just stopped in for my regular service. Sam took the time to walk me around and answer all my questions. I did not know that my car could do half of this stuff! I will for sure be back for my next S90.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate your 5-star review! It’s fantastic to hear that Sam was able to answer all your questions and show you features you didn’t even know your S90 had. We’re excited that you had such a positive experience, and we look forward to helping you with your next S90 in the future. Thanks for trusting Volvo Cars Lisle for your service needs!
The buying experience at Volvo Cars Lisle was so smooth
The buying experience at Volvo Cars Lisle was so smooth and easy. Ashley was patient in answering all of our questions and I really appreciated that she took the time to walk us through the process.
The buying experience at Volvo Cars Lisle was so smooth
The buying experience at Volvo Cars Lisle was so smooth and easy. Ashley was patient in answering all of our questions and I really appreciated that she took the time to walk us through the process.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your positive experience! We’re so happy that Ashley was able to provide the patience and guidance you needed during your purchase. Making the car-buying process smooth and easy is always our goal, and we're glad we could deliver. Enjoy your new vehicle, and don’t hesitate to reach out if you need anything else!