Volvo Cars Lisle

I worked with Ashley on leasing a new vehicle. She was great. She is very knowledgeable not only on the cars themselves, but also the Volvo leasing programs. The entire process was very smooth and she was able to get me into the exact car I wanted. Sal from the finance department was also very helpful and was able to make the process quick and easy. Would definitely recommend!

This dealer was extremely professional and a pleasure to do business with. I am extremely happy with my purchase! So much so that I flew from out of state to buy the car. Highly recommend this dealership!

I like how I feel comfortable there, especially Justin and Jack how how they took care of me.😊

Excellent service overall. Jack is a wonderful salesperson. Jack showed us the vehicle based on our preference and we instantly liked it. He answered all our queries patiently & made the buying process very easy and smooth.

Excellent service overall. Lolita Cook is a wonderful salesperson. Lease process was very easy and smooth

Volvo Cars Lisle is an outstanding dealership. The calm, welcoming atmosphere paired with knowledgeable and helpful staff creates a great experience every time. Chris Gough has stayed in touch with me throughout each year of my lease, making the process of renewing and transitioning to a new vehicle absolutely seamless. While I considered other brands, I ultimately returned because of the trust and respect Chris consistently provides. His exceptional service is the reason I remain a loyal and happy customer.

I’ve worked in the automotive industry and purchased a lot of vehicles in my life, this was by far one of the best experiences I have ever had. We drove in over 5 hours for this particular car and Ashley, Andreas and Sal went above and beyond to take care of us. They even stayed 2 hours past close on a beautiful Saturday to make sure every detail was perfect on the car. We will be back for sure when it’s time for our next car!

We've been a customer at Volvo Lisle for many years. Always a great expereince!

Everyone at the dealer was knowledgeable, helpful, quick to follow up to any questions. One of the best car buying experiences ever.

I bought a 2023 2021 Volvo XC90 from this dealership, I had a great salesman and the car turned out great. I have had several service visits to this dealership in 1.5 years, and I have generally liked it here. Today I decided to trade-in my Volvo for a new Volvo XC90. When I arrived at the dealership I was met by the salesman Chris Gough, he offered me a ride in the new Volvo XC90, we took a ride, I liked the car in general, but there was one thing that for me in the car is not acceptable to me the Start/Stop system, which I immediately told Chris. He said it could be fixed by installing a software upgrade from Polestar. When I asked how much it would cost, he said it didn't matter, he would fix it (his first lie). We went back to the dealership and started negotiating terms from the beginning he offered to buy the Polestar software for $1700 and also offered me an unnecessary warranty, I told him he promised to work it out and he removed the unnecessary warranty and the Polestar software and then my discount was reduced by $500. He explained that the discount was reduced because we would be able to do the credit at 3.99% (the seller's second lie). I was surprised since the promo interest is 4.99%, but he is a professional, he proudly said he had taken training at Volvo in March. I was approved for a loan, which was at 4.99% I was happy with it and decided not to revive. Everything was signed, license plates and registration were ready, my car was picked up and then it turns out that they CANNOT INSTALL POLESTAR. Because it's not out yet, nobody knows when it will be out. The test drive was around 12PM, we broke the deal at 4:30PM. Service man completely negligently screwed the rear license plates just to the paint on my car, no license plate frame. I lost a whole day to find out that Chris is either unprofessional and doesn't know anything about Volvo or a liar. I also wonder what they were trying to sell me for $1700 if they don't have this software. I want nothing more to do with Chris, this dealership or Volvo.