Reviews
They moved the hood latch so it works now After I came
They moved the hood latch so it works now After I came back the second time and said, I still heard the noise they put it up on the left and found that I needed my suspension thing replaced which I will do when I get enough money
They moved the hood latch so it works now After I came
They moved the hood latch so it works now After I came back the second time and said, I still heard the noise they put it up on the left and found that I needed my suspension thing replaced which I will do when I get enough money
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi- Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
They were very helpfull as I just had knee replacement
They were very helpfull as I just had knee replacement and was with a walker and went to the wrong area they came open the door for me took my key to the right person
They were very helpfull as I just had knee replacement
They were very helpfull as I just had knee replacement and was with a walker and went to the wrong area they came open the door for me took my key to the right person
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.
Adam Barnes was very helpful in finding the right car for
Adam Barnes was very helpful in finding the right car for me. I told him what I was looking for in a vehicle and checked out a few on the lot. I am very happy with my new Mitsubishi outlander.
Adam Barnes was very helpful in finding the right car for
Adam Barnes was very helpful in finding the right car for me. I told him what I was looking for in a vehicle and checked out a few on the lot. I am very happy with my new Mitsubishi outlander.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Beverly- Thank you for choosing Matthews for your automotive needs. We are thrilled to hear about your positive experience with Adam. Congratulations on your new vehicle! We appreciate your kind words.
Chris Skinner my advisor was so helpful and nice and Nate
Chris Skinner my advisor was so helpful and nice and Nate who serviced my car did awesome . His video of my car and recommendations for what I needed were spot on !
Chris Skinner my advisor was so helpful and nice and Nate
Chris Skinner my advisor was so helpful and nice and Nate who serviced my car did awesome . His video of my car and recommendations for what I needed were spot on !
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time!
I’ve been here four or five times for NYS inspection.
I’ve been here four or five times for NYS inspection. Always friendly customer service and honest assessment from techs.
I’ve been here four or five times for NYS inspection.
I’ve been here four or five times for NYS inspection. Always friendly customer service and honest assessment from techs.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!
Even though I didn't end up purchasing a vehicle, I have
Even though I didn't end up purchasing a vehicle, I have to give major credit where it's due—Ariel Almonte was hands down one of the best sales professionals I've ever dealt with. From the moment I stepped onto the lot, he was friendly, patient, and genuinely interested in helping me find the right fit, not just pushing a sale. What stood out most was their honesty and transparency. They took the time to answer all my questions (and there were a lot), offered insights without any pressure, and gave me the space to think things through. It's rare to feel like someone has your best interests in mind during a big decision like this—but that's exactly how Ariel made me feel. While the car just wasn’t the right one for me at this time, I’ll definitely be coming back when I’m ready—and I’ll be asking for Ariel by name. If you’re looking for a trustworthy, professional, and genuinely kind person to guide you through the car buying process, do yourself a favor and talk to Ariel. They made what could have been a stressful experience feel easy and positive. Highly recommend!
Even though I didn't end up purchasing a vehicle, I have
Even though I didn't end up purchasing a vehicle, I have to give major credit where it's due—Ariel Almonte was hands down one of the best sales professionals I've ever dealt with. From the moment I stepped onto the lot, he was friendly, patient, and genuinely interested in helping me find the right fit, not just pushing a sale. What stood out most was their honesty and transparency. They took the time to answer all my questions (and there were a lot), offered insights without any pressure, and gave me the space to think things through. It's rare to feel like someone has your best interests in mind during a big decision like this—but that's exactly how Ariel made me feel. While the car just wasn’t the right one for me at this time, I’ll definitely be coming back when I’m ready—and I’ll be asking for Ariel by name. If you’re looking for a trustworthy, professional, and genuinely kind person to guide you through the car buying process, do yourself a favor and talk to Ariel. They made what could have been a stressful experience feel easy and positive. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Went in for an oil change and tire rotation.
Went in for an oil change and tire rotation. They never rotated my tires. I'm going to use the remaining free services and they won't see me again unless it's warranty work
Went in for an oil change and tire rotation.
Went in for an oil change and tire rotation. They never rotated my tires. I'm going to use the remaining free services and they won't see me again unless it's warranty work
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi- Thank you for posting a review. We appreciate the time you took to let us know about your experience at our dealership. Allow me to apologize on behalf of the team at Matthews Mitsubishi. We want to hear all about what went wrong so that we can take care of you like we should have. Please contact Steve Monk our fixed operations manager at smonk@matthewsauto.com. We would love the opportunity to address your concerns and find a solution. We look forward to hearing from you.
I returned to this dealership solely on my previous
I returned to this dealership solely on my previous purchase from Adam. He is a great salesman. I highly recommend him to anyone. I knew I wanted to use his help to find the best car for my needs. I actually did not even consider another dealership because I knew he would help me get what I needed.
I returned to this dealership solely on my previous
I returned to this dealership solely on my previous purchase from Adam. He is a great salesman. I highly recommend him to anyone. I knew I wanted to use his help to find the best car for my needs. I actually did not even consider another dealership because I knew he would help me get what I needed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi- Thank you for choosing Matthews for your automotive needs. We are thrilled to hear about your positive experience with Adam. Congratulations on your new vehicle! We appreciate your kind words.
Service was done as requested and on time.
Service was done as requested and on time. Would bring my car back.in the future
Service was done as requested and on time.
Service was done as requested and on time. Would bring my car back.in the future
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!
Dion was great.
Dion was great. I felt I got a fair deal on the car. I have to be honest I don't remember the other mah you asked about if he was financing he was greatm
Dion was great.
Dion was great. I felt I got a fair deal on the car. I have to be honest I don't remember the other mah you asked about if he was financing he was greatm
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi- We're happy you found our staff to be so supportive during your experience here at Matthews. Thank you again for choosing Matthews and we hope to see you again.