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Reviews
Very friendly and kind staff.
Very friendly and kind staff. My car needed new clips for the brakes even though it wasn’t getting serviced for that and they were able to get those fixed for me as well. So that I didn’t have to drive back down. Very much appreciated this and was overall happy with my experience. Will continue to bring my vehicle here.
Very friendly and kind staff.
Very friendly and kind staff. My car needed new clips for the brakes even though it wasn’t getting serviced for that and they were able to get those fixed for me as well. So that I didn’t have to drive back down. Very much appreciated this and was overall happy with my experience. Will continue to bring my vehicle here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The employees are very nice to work with and are very
The employees are very nice to work with and are very thorough with what they do. Was happy with test driving a mew car and the employee helped us find a good deal and worked numbers to keep payment under $400.
The employees are very nice to work with and are very
The employees are very nice to work with and are very thorough with what they do. Was happy with test driving a mew car and the employee helped us find a good deal and worked numbers to keep payment under $400.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time!
They got us in quickly.
They got us in quickly. We were pleased with the service we received. Thank you
They got us in quickly.
They got us in quickly. We were pleased with the service we received. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!
Smart talented people!
Smart talented people! Friendly atmosphere! They work to do the best for you! Great service.
Smart talented people!
Smart talented people! Friendly atmosphere! They work to do the best for you! Great service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!
Very quick and communicative during my visit!
Very quick and communicative during my visit! They were able to get me in same day!
Very quick and communicative during my visit!
Very quick and communicative during my visit! They were able to get me in same day!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!
It was nice, the workers are helpful and know how to get
It was nice, the workers are helpful and know how to get things done quickly.
It was nice, the workers are helpful and know how to get
It was nice, the workers are helpful and know how to get things done quickly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!
The service department got me in quickly and fixed the
The service department got me in quickly and fixed the issue efficiently. I was pleased with the service and communication. I felt very cared for.
The service department got me in quickly and fixed the
The service department got me in quickly and fixed the issue efficiently. I was pleased with the service and communication. I felt very cared for.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.
communication-customer service -no problems---in the past
communication-customer service -no problems---in the past the customer service at the service center was less than desirable.. the last two visits were excellent
communication-customer service -no problems---in the past
communication-customer service -no problems---in the past the customer service at the service center was less than desirable.. the last two visits were excellent
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!
The car had to be towed from Ithaca to Vestal (~50
The car had to be towed from Ithaca to Vestal (~50 miles). This was as recommended because of the error code. The repair action was to update engine control unit software that apparently we a service bulletin. I was disappointed that the service call I did in June (DSG fluid filter change) did not result in application of the service bulletin. Apparently this is not included. I will make it a point to expressly ask that the service bulletins be checked during future service actions.
The car had to be towed from Ithaca to Vestal (~50
The car had to be towed from Ithaca to Vestal (~50 miles). This was as recommended because of the error code. The repair action was to update engine control unit software that apparently we a service bulletin. I was disappointed that the service call I did in June (DSG fluid filter change) did not result in application of the service bulletin. Apparently this is not included. I will make it a point to expressly ask that the service bulletins be checked during future service actions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!
As always; car maintenance was performed.
As always; car maintenance was performed. Communication between Service was excellent. Invoice was explained.and rep led me to cashier
As always; car maintenance was performed.
As always; car maintenance was performed. Communication between Service was excellent. Invoice was explained.and rep led me to cashier
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.