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Planet Pre-Owned / Matthews Mitsubishi V

(1,697 reviews)
Visit Planet Pre-Owned / Matthews Mitsubishi V
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:00pm
Tuesday 9:00am–6:00pm 7:30am–5:00pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–4:00pm 7:30am–1:00pm
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award 2023 state dealer award 2020 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award

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New (607) 304-5280 (607) 304-5280
Used (607) 608-2901 (607) 608-2901
Service (607) 608-2895 (607) 608-2895

Inventory

See all 142 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2019.
At Planet PreOwned in Vestal NY every new and used vehicle is priced with a low bottom-line upfront Matthews One Price.

No Haggling. No Hassle. No Games. Saving for your car is hard...buying it shouldn't be!

We also enroll every customer in our AutoAwards Program. This exclusive program allows you to earn points towards your next vehicle purchase save money on service with discounted oil changes and free NYS inspections and save money every time you shop at over 80 local businesses in our Matthews Merchant Network
Matthews Auto More. Every Day. Every Way.

Service center

Phone number (607) 608-2895

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
7:30am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(1,697 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Planet Pre-Owned / Matthews Mitsubishi V from DealerRater.

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THINGS I WAS TOLD WERE TAKEN BACK, THEN I WAS CHARGED

THINGS I WAS TOLD WERE TAKEN BACK, THEN I WAS CHARGED MORE. ONCE I DID DRIVE AWAY FROM THE DEALERSHIP WITH MY NEW CAR THE CHECK ENGINE LIGHT CAME ON BEFORE I EVEN MADE IT TO MY HOUSE IN BINGHAMTON. THEN JUST GOT AN IM SORRY. BROUGHT IT BACK AFTER I GOT OUT OF WORK NEXT DAY AND THEY CHECKED THE CODE AND JUST SAID SOME GASKET WAS CLOGGED AND COME BACK TUESDAY. I HADNT EVEN HAD IT 24HOURS AND I HAD TO WAIT 5 DAYS THEN WHEN I DROPPED IT OFF AND GOT A LOANER CAR NO ONE KNEW WHAT WAS GOING ON AND THE LOANER CAR IS BEAT UP LOTS OF SCRATCHED AND DENTS, INSIDE DIRTY. I MEAN I LITERALY JUST PURCHASED MY CAR WEDNESDAY 6/25 AND ITS IN THE SHOP BY 7/1. VERY VERY DISAPPOINTED.

THINGS I WAS TOLD WERE TAKEN BACK, THEN I WAS CHARGED

THINGS I WAS TOLD WERE TAKEN BACK, THEN I WAS CHARGED MORE. ONCE I DID DRIVE AWAY FROM THE DEALERSHIP WITH MY NEW CAR THE CHECK ENGINE LIGHT CAME ON BEFORE I EVEN MADE IT TO MY HOUSE IN BINGHAMTON. THEN JUST GOT AN IM SORRY. BROUGHT IT BACK AFTER I GOT OUT OF WORK NEXT DAY AND THEY CHECKED THE CODE AND JUST SAID SOME GASKET WAS CLOGGED AND COME BACK TUESDAY. I HADNT EVEN HAD IT 24HOURS AND I HAD TO WAIT 5 DAYS THEN WHEN I DROPPED IT OFF AND GOT A LOANER CAR NO ONE KNEW WHAT WAS GOING ON AND THE LOANER CAR IS BEAT UP LOTS OF SCRATCHED AND DENTS, INSIDE DIRTY. I MEAN I LITERALY JUST PURCHASED MY CAR WEDNESDAY 6/25 AND ITS IN THE SHOP BY 7/1. VERY VERY DISAPPOINTED.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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I really appreciate this dealership.

I really appreciate this dealership. When one employee lied to get the sale, the Manager stepped in and gave me his word that he would take care of me when I needed it. That manager Jim along with Tim in Service proved that even though I’ve had issues with other Matthews locations, they would still treat me with respect and do the best job in their power. I am completely satisfied with the outcome of this visit.

I really appreciate this dealership.

I really appreciate this dealership. When one employee lied to get the sale, the Manager stepped in and gave me his word that he would take care of me when I needed it. That manager Jim along with Tim in Service proved that even though I’ve had issues with other Matthews locations, they would still treat me with respect and do the best job in their power. I am completely satisfied with the outcome of this visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Everyone at the dealership was very friendly and

Everyone at the dealership was very friendly and accommodating. My vehicle looked wonderful when I picked it up.

Everyone at the dealership was very friendly and

Everyone at the dealership was very friendly and accommodating. My vehicle looked wonderful when I picked it up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Easy to get service done to my vehicle and I usually

Easy to get service done to my vehicle and I usually don't have to wait too long.

Easy to get service done to my vehicle and I usually

Easy to get service done to my vehicle and I usually don't have to wait too long.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Did a great job as usual and at a resonable price.

Did a great job as usual and at a resonable price. A very competent staff.

Did a great job as usual and at a resonable price.

Did a great job as usual and at a resonable price. A very competent staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Very good to excellent maintenance and customer service

Very good to excellent maintenance and customer service personnel. They are always curtious, friendly, and quick with suggestions and answers.

Very good to excellent maintenance and customer service

Very good to excellent maintenance and customer service personnel. They are always curtious, friendly, and quick with suggestions and answers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

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I had a great experience!

I had a great experience! Would recommend that people come here. The dealer was very good!

I had a great experience!

I had a great experience! Would recommend that people come here. The dealer was very good!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Cassie- We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

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They found me what I needed at a fair price.

They found me what I needed at a fair price. No pressure. Everyone was polite and friendly very helpful.

They found me what I needed at a fair price.

They found me what I needed at a fair price. No pressure. Everyone was polite and friendly very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

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Had a tire warring indicator situation, was quickly

Had a tire warring indicator situation, was quickly checked out and resolved not event. As always done professionally and service manager was above and beyond with me ,as I was just a drop in off the road. Couldn't ask for anything better then what was done and how it was handle. That is why I use your service center given in Norwich and as ways travel to Vestal.

Had a tire warring indicator situation, was quickly

Had a tire warring indicator situation, was quickly checked out and resolved not event. As always done professionally and service manager was above and beyond with me ,as I was just a drop in off the road. Couldn't ask for anything better then what was done and how it was handle. That is why I use your service center given in Norwich and as ways travel to Vestal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

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Good quick and friendly and no concerns at this

Good quick and friendly and no concerns at this time easy to mak appointments at this location

Good quick and friendly and no concerns at this

Good quick and friendly and no concerns at this time easy to mak appointments at this location

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

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