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To give this establishment and the team there five stars is nothing less than being short changed. I would give them 10 stars all day!!! From the moment... that I walked threw the door to the moment that I drove my car off the lot I was met with exceptional and professional service. Andy wasn't pushy on the purchase and went above and beyond to ensure this stressful time was as less stressul as possible. Had a good variety of vehicles lined up to look at and had great communication skills to help understand any questions. Even listening to the other sales reps was a great representation of the company. Rebecca text me often to remind me of appointments and to follow up with service as well as to see if she could help with anything. I would highly recommend and will be back for future purchases with this team. Management and ownership should be proud!! Way to go
Mike was super helpful with my visit to Matthews. He went above and beyond to help me get my vehicle and I couldn't be happier with the customer service... I received from him!
Andy worked with us so professionally. I would recommend him to anyone looking for a vehicle. We didn't have the best credit score or the biggest down... payment, he worked with us and kept us updated everyday. Andy helped explain absolutely everything to us so we understood exactly what the process was. Andy never made us feel pressured into buying a vehicle we didn't want. All around enjoyable application process and we will be coming to him for the years to come.
Amazing and friendly and helpful person to work well at explaining what will and will not work with the trade in depend on the loan amount left on the... car
Everyone there was very friendly and polite. Mike was efficient in getting me in the car as soon as possible. I love my new car
Parts & Service Manager
Amazing and friendly people there and also great to work with and I would recommend them to anyone who is looking for a car or SUV to buy
Awesome sales rep, Mike Goff. He was extremely respectful and professional. The entire staff was pleasant and appreciated our purchase. . Overall an excellent... buying experience!
I have bought a lot of cars over the last 47 yrs. and I must say, this was the quickest and easiest car purchase I've ever done. Mike Goff was awesome,... very friendly, not pushy, and had everything in order and completed early. If all the salesman at Matthews are like Mike, you guys have a xxxx of a great business. And also the girl that answered the phone, I believe her name was Sadie, she was very friendly and bubbly (she needs a star review) (5)..Thank you Mike Goff and thank you Matthews Auto, we love the Jeep!!!!!
Matthews was wonderful experience they answered and helped with everything We needed . The people were very friendly place. I will be going back for our... next vehicle.