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Van Bortel Subaru of Victor

(325 reviews)
Visit Van Bortel Subaru of Victor
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–9:00pm
Tuesday 9:00am–7:00pm 7:30am–9:00pm
Wednesday 9:00am–7:00pm 7:30am–9:00pm
Thursday 9:00am–7:00pm 7:30am–9:00pm
Friday 9:00am–6:00pm 7:30am–9:00pm
Saturday 9:00am–5:00pm 7:30am–9:00pm
Sunday Closed Closed
2016 consumer dealer award
View 1 awards
2016 consumer dealer award
New (585) 444-1899 (585) 444-1899
Used (585) 670-6201 (585) 670-6201
Service (585) 670-6199 (585) 670-6199

Inventory

See all 274 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since August 2004.
Where kindness comes standard. At Van Bortel Subaru, we believe in building lifelong relationships with our customers and being a positive force in our community. It's been our Love Promise since 1991. Thank you for trusting us to serve you.
"There's Nothing We Won't Do For You!"

Service center

Phone number (585) 670-6199

Service hours

Monday
7:30am–9:00pm
Tuesday
7:30am–9:00pm
Wednesday
7:30am–9:00pm
Thursday
7:30am–9:00pm
Friday
7:30am–9:00pm
Saturday
7:30am–9:00pm
Sunday
Closed

Reviews

(325 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Van Bortel Subaru of Victor from DealerRater.

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Great rapport between customer and salesman.

Great rapport between customer and salesman. Not at all pushy. Good follow up after the sale. Fully trained us on the infotainment system. Very fair evaluation of trade in. I was happy.

Great rapport between customer and salesman.

Great rapport between customer and salesman. Not at all pushy. Good follow up after the sale. Fully trained us on the infotainment system. Very fair evaluation of trade in. I was happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Helpful, friendly, professional, and responsive

Helpful, friendly, professional, and responsive throughout the entire purchase process. Everyone from the receptionist, Sales person, Finance person, and Delivery Tech were great. Best car sales experience I've ever had !

Helpful, friendly, professional, and responsive

Helpful, friendly, professional, and responsive throughout the entire purchase process. Everyone from the receptionist, Sales person, Finance person, and Delivery Tech were great. Best car sales experience I've ever had !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Jim Bertino was the sales rep I dealt with; he provided

Jim Bertino was the sales rep I dealt with; he provided useful information, responded to texts/calls in a timely manner, and made the purchase of my Crosstrek a pleasant experience.

Jim Bertino was the sales rep I dealt with; he provided

Jim Bertino was the sales rep I dealt with; he provided useful information, responded to texts/calls in a timely manner, and made the purchase of my Crosstrek a pleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I can not remember names but they all were friendly and

I can not remember names but they all were friendly and very professional. I love my car!

I can not remember names but they all were friendly and

I can not remember names but they all were friendly and very professional. I love my car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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My sales agent, Jim Bertino, was extremely helpful and

My sales agent, Jim Bertino, was extremely helpful and provided much valuable information. In fact, this is the second car I purchased from Jim. My daughter also bought a car from Jim.

My sales agent, Jim Bertino, was extremely helpful and

My sales agent, Jim Bertino, was extremely helpful and provided much valuable information. In fact, this is the second car I purchased from Jim. My daughter also bought a car from Jim.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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It was a great experience and everyone was very pleasant,

It was a great experience and everyone was very pleasant, courteous, and knowledgeable. The coffee was also good.

It was a great experience and everyone was very pleasant,

It was a great experience and everyone was very pleasant, courteous, and knowledgeable. The coffee was also good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Very friendly and helpful staff that will help you

Very friendly and helpful staff that will help you through any issues or questions you have through the car buying process.

Very friendly and helpful staff that will help you

Very friendly and helpful staff that will help you through any issues or questions you have through the car buying process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I appreciated the no-haggling stance, I appreciated the

I appreciated the no-haggling stance, I appreciated the guy who spent over an hour familiarizing me with all the new car tech. I had no clue about. They weren't that horrible pushy that we've all had to deal with looking for cars. The whole thing was as painless as could be.

I appreciated the no-haggling stance, I appreciated the

I appreciated the no-haggling stance, I appreciated the guy who spent over an hour familiarizing me with all the new car tech. I had no clue about. They weren't that horrible pushy that we've all had to deal with looking for cars. The whole thing was as painless as could be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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All members of the staff professional, thorough and

All members of the staff professional, thorough and knowledgeable. They did as much as they could dr y could to make our car buying experience as stress free as possible.

All members of the staff professional, thorough and

All members of the staff professional, thorough and knowledgeable. They did as much as they could dr y could to make our car buying experience as stress free as possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Everyone was very knowledgeable and courteous.

Everyone was very knowledgeable and courteous. All our questions were answered. Great experience. We are going to tell our friends and family.

Everyone was very knowledgeable and courteous.

Everyone was very knowledgeable and courteous. All our questions were answered. Great experience. We are going to tell our friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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See all 325 reviews