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Bob Johnson Chevrolet - Rochester

(3,458 reviews)
Visit Bob Johnson Chevrolet - Rochester
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
Used (877) 401-7548 (877) 401-7548
Service (866) 804-9923 (866) 804-9923

Reviews

(3,458 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Johnson Chevrolet - Rochester from DealerRater.

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Excellent sales person - Ralph at Bob Johnson Chevy -

Excellent sales person - Ralph at Bob Johnson Chevy - went above and beyond 10/10 - he got me a great deal - next day delivery - found me exactly what I wanted - Austin in finance was amazing as well, especially with my little ones. Well oiled machine at this dealership. Very pleased with my purchase. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great staff!

Great staff! Excellent and convenient facilities. Pricing was easy and seamless. A great place to buy or lease a Chevy. Ask for Eddie Jackson for a great purchasing experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very easy to work with and helped make the buying process

Very easy to work with and helped make the buying process as painless as possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Our family has now purchased 6 vehicles from Bob Johnson.

Our family has now purchased 6 vehicles from Bob Johnson. Len Zaccaglino is the only salesman I trust to get me the best and most fair deal on a vehicle. He is always a pleasure to work with. He makes the buying process not only less stressful but also enjoyable. I have purchased probably close to 20 vehicles in my life and I can't imagine every buying another vehicle elsewhere. The entire Bob Johnson Chevy team from the front desk, to the sales people, to the financial team all the way to service are top notch. We recommend them to all of our friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I've leased 4 vehicles from them and every time I've been

I've leased 4 vehicles from them and every time I've been completely satisfied. Such nice people!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Excellent service technician, Andrew Bisig, swiftly

Excellent service technician, Andrew Bisig, swiftly diagnosed the problem and got it in to be repaired. I was kept informed through out the process and the work was fully explained when I picked up my truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great selection, no pressure, knowledgeable sales people

Great selection, no pressure, knowledgeable sales people add up to a great experience. After the sale service is the best I've seen. Selection was very good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The salesman was great to work with.

The salesman was great to work with. We got a great deal from the beginning. He was very helpful & gave me a great price. He was friendly, helpful, & accommodating!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very nice, everyone was very nice very helpful Was a

Very nice, everyone was very nice very helpful Was a good experience, very good even in the snow The end end end end end end!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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This was the second vehicle I have leased and Steve was

This was the second vehicle I have leased and Steve was very good explaining how all the special features worked. He made me feel I made a very safe decision on my lease.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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