Marina Chrysler Dodge Jeep Mitsubishi RAM

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4.1
(60 reviews)
Visit Marina Chrysler Dodge Jeep Mitsubishi RAM
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Service Sales
Monday 7:30am–5:30pm 9:00am–7:00pm
Tuesday 7:30am–5:30pm 9:00am–7:00pm
Wednesday 7:30am–5:30pm 9:00am–7:00pm
Thursday 7:30am–5:30pm 9:00am–7:00pm
Friday 7:30am–5:30pm 9:00am–6:00pm
Saturday 8:00am–2:00pm 10:00am–5:00pm
Sunday Closed Closed
New (866) 516-3226 (866) 516-3226
Used (877) 704-3388 (877) 704-3388
Service (877) 294-3511 (877) 294-3511

Inventory

See all 340 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since March 2006.
MARINA AUTO GROUP is 100% committed in providing Excellence in Customer Satisfaction by delivering the Best Product Services and Customer Relationships in the New and Used Automotive industry.

Our Company Culture is built on a philosophy to continually enhance our customer loyalty with trust integrity respect and open communication.

Our Pledge to all Marina Auto Group customers and employees is to honor our culture every day in order to ensure we are delivering the Best Product and Services and presenting a cohesive Teamwork Environment for all.
An offer like this can only be made by Marina!

Service center

Phone number (877) 294-3511

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–2:00pm
Sunday
Closed

Reviews

4.1
(60 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Marina Mitsubishi

Everyone was extremely nice and helpful. They were upfront and transparent. Provided great customer service. Highly recommend!

Dealer response

Thank you so much Roger!! Enjoy your brand new 2022 Outlander!!!!!

5.0

one happy customer

My salesman tyler was very professional and helpful with the whole experience. His quickness to respond was impeccable. A++++

5.0

Marina Mitsubishi

My sales experience with Alexander Amafi at Marina Mitsubishi in Webster, NY went above and beyond my expectations. Alex was very knowledgeable about the operation and the features of the 2022 Mitsubishi Outlander Sport ES that I purchased (Sunshine Orange Metallic/Black). Tony the facility Manager, was very friendly and helpful too. My experience with Jay Brown in the finance department was also wonderful!

1.0

Bad experience.

They charged me $175 optional fee without telling me .Didn't finance so why? After putting down 2k. I didn't get a copy of the sale contract they wanted to hide the hidden fees before delivery day. I spent 32k on a vehicle and 3 Days later I had to buy tires. Rob assured me the tires were good but they wouldn't hold or take air. He would not respond to my calls or email after the sale. I'd stay away from this dealership if I were you. Was a horrible experience.

Dealer response

Hi , we regret to hear that you are displeased with your recent experience with us.

5.0

We love our Jeep!

My husband & I had the best experience buying our new Jeep from Marina. Our salesperson Louie was AA++, if you are ever interested in purchasing ask for him. Many Thanks....

Dealer response

Thank you!!!!

5.0

Excellent customer service!

Excellent customer service. Have already referred friends and family. Mike was our salesman and explained everything. He was very accommodating, we are very grateful and love our new truck!

1.0

Terrible

They’ll say anything to sell a car. Need to contact them several times to get them to respond. Wouldn’t send my enemy to them. Buy somewhere else!

Dealer response

We're sorry to hear that you had a bad experience with us. Please feel free to reach Jeff (585-446-0131) to discuss. Thank you!

1.0

Go elsewhere

Before purchasing a Certified Pre Owned vehicle, I asked if the vehicle had been repainted and Marina said no. A few weeks after my purchase (During the early days of the Covid shutdown), I noticed a blemish in the paint in an area that isn’t easily seen. When places started opening back up, I went to the local dealership of the manufacturer and the body shop manager documented the car had been repaired and repainted. Any one who polishes or waxes a car would have seen this blemish. I say this because Marina has a line item fee on the contract for polishing their vehicles. Marina couldn’t have but noticed the issues with the paint when they polished the car. The ‘Car Check’ report didn’t report any previous damage either. Dishonesty at its best. Marina has shown they’ll sell a vehicle that’s been repainted and they won’t admit or report it. This car should’ve never been a Certified Pre Owned vehicle. Take your business elsewhere!

1.0

No title for weeks

Wanted the yellow 2018 Jeep Renegade, but no title for weeks. Cracks in windshield and that was on order for weeks? Mileage is higher than advertised because I drove it for weeks waiting on title and windshield, before it broke down! Never fixed this so called certified pre owned vehicle? Had to walk away! Be careful! I ended up buying brand new elsewhere!

5.0

Turned in a car I loved for a car I love even more

The owner himself worked on finding me the exact car I wanted and the entire process was easy and comfortable. Very efficient and trustworthy business and staff.

See all 60 reviews