Marina Chrysler Dodge Jeep Mitsubishi RAM

Everyone was extremely nice and helpful. They were upfront and transparent. Provided great customer service. Highly recommend!

My salesman tyler was very professional and helpful with the whole experience. His quickness to respond was impeccable. A++++

My sales experience with Alexander Amafi at Marina Mitsubishi in Webster, NY went above and beyond my expectations. Alex was very knowledgeable about the operation and the features of the 2022 Mitsubishi Outlander Sport ES that I purchased (Sunshine Orange Metallic/Black). Tony the facility Manager, was very friendly and helpful too. My experience with Jay Brown in the finance department was also wonderful!

They charged me $175 optional fee without telling me .Didn't finance so why? After putting down 2k. I didn't get a copy of the sale contract they wanted to hide the hidden fees before delivery day. I spent 32k on a vehicle and 3 Days later I had to buy tires. Rob assured me the tires were good but they wouldn't hold or take air. He would not respond to my calls or email after the sale. I'd stay away from this dealership if I were you. Was a horrible experience.

My husband & I had the best experience buying our new Jeep from Marina. Our salesperson Louie was AA++, if you are ever interested in purchasing ask for him. Many Thanks....

Excellent customer service. Have already referred friends and family. Mike was our salesman and explained everything. He was very accommodating, we are very grateful and love our new truck!

They’ll say anything to sell a car. Need to contact them several times to get them to respond. Wouldn’t send my enemy to them. Buy somewhere else!

Before purchasing a Certified Pre Owned vehicle, I asked if the vehicle had been repainted and Marina said no. A few weeks after my purchase (During the early days of the Covid shutdown), I noticed a blemish in the paint in an area that isn’t easily seen. When places started opening back up, I went to the local dealership of the manufacturer and the body shop manager documented the car had been repaired and repainted. Any one who polishes or waxes a car would have seen this blemish. I say this because Marina has a line item fee on the contract for polishing their vehicles. Marina couldn’t have but noticed the issues with the paint when they polished the car. The ‘Car Check’ report didn’t report any previous damage either. Dishonesty at its best. Marina has shown they’ll sell a vehicle that’s been repainted and they won’t admit or report it. This car should’ve never been a Certified Pre Owned vehicle. Take your business elsewhere!

Wanted the yellow 2018 Jeep Renegade, but no title for weeks. Cracks in windshield and that was on order for weeks? Mileage is higher than advertised because I drove it for weeks waiting on title and windshield, before it broke down! Never fixed this so called certified pre owned vehicle? Had to walk away! Be careful! I ended up buying brand new elsewhere!

The owner himself worked on finding me the exact car I wanted and the entire process was easy and comfortable. Very efficient and trustworthy business and staff.