Reviews
Victor Maristela was excellent.
Victor Maristela was excellent. Communicated well and kept me updated. True asset to the team.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad we could help! Thanks for sharing. Your support is appreciated.
I have bought multiple cars from Dan and every time the
I have bought multiple cars from Dan and every time the experience has been awesome!! The dealership is the best I have experienced in my 55 years of buying cars.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are honored to have you as our customer, Jake! Thanks again and we hope you are enjoying your recent purchase and wish you many safe happy miles! We are here if you need anything!
I love Woodfield Lexus.
I love Woodfield Lexus. This is where I purchased my GS350 that I brought in for service last week. During the visit I was able to visit with my sales rep Mark Demma and begin to plan for my new vehicle purchase. Service advisor Vic was great and did a great job communicating with me. Service did take a bit longer than quoted and I asked to skip the carwash to get to my appointment which was unfortunate. Also can you add sodas to the the complimentary juice and water? I am used to that other luxury dealerships.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback on your experience with us at Woodfield Lexus. We genuinely appreciate your support and value your insights.
After purchasing and having all service performed over
After purchasing and having all service performed over the last 17 years at this dealership - it is disappointing that Woodfield Lexus finds it necessary to charge 3% for credit card sale.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for your dissatisfaction of the new credit card charge. This practice is being used by many businesses to offset their expense increases Instead of raising the prices, you have the option of paying by debit card, check or cash to avoid paying the extra charge. Thank you for being our customer and we hope to continue to work with you on your auto needs!
Everything went great.
Everything went great. Vic wasgreaton thetime and price had rental waiting in and out with no problems
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad we were able to assist! Thanks for sharing.
The service department staff is very professional and
The service department staff is very professional and accommodating, and pleasant to work with every time
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for being our loyal customer and sharing your thoughts! We appreciate your support!
I always appreciate your professionalism and courtesy.
I always appreciate your professionalism and courtesy. You are really customer focused and driven. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We do our best! Thanks for sharing. We appreciate your support!
THE SERVICE WAS EXCELLENT AND TIMELY THE SERVICE PEOPLE
THE SERVICE WAS EXCELLENT AND TIMELY THE SERVICE PEOPLE WERE VERY KNOWLEDGEABLE AND MADE MY STAY VERY ENJOYABLE
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is our pleasure having you as our customer! Thanks for sharing your thoughts. Your support is appreciated.
Vic is a very attentive and helpful service advisor.
Vic is a very attentive and helpful service advisor. I appreciate everything he does to help.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to hear Vic takes good care of you! Thanks for sharing. Your support is appreciated.
I love Issac and Victor at this location.
I love Issac and Victor at this location. They both make sure my father and I are well taken care of every visit since it bought my car. I plan to buy my dream truck at this location just because of them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled to have you as our customer, Mary! Thanks for sharing. Your support is appreciated.