Woodfield Nissan

3.0 out of 5 3.0
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 8:00 PM

Woodfield Nissan Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 8:00 PM

Tuesday

7:00 AM - 8:00 PM

Wednesday

7:00 AM - 8:00 PM

Thursday

7:00 AM - 8:00 PM

Friday

7:00 AM - 8:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since April 2001

Conveniently located in Hoffman Estates, Schaumberg, Illinois, Woodfield Nissan has more than 600 New Nissans and 200 Pre-Owned and Certified Nissan to select from. Our vehicles are safety inspected by Certified Technicians in our Award Winning Service Center. We can assist customer with all levels of credit with our 20 plus year experienced Finance Team.

...


With Extended Service Hours and Collision Center we are equipped to assist you with your new vehicle purchase and your future service needs. Our Certified Internet Sales Team looks forward to assisting you.

"Located in Schaumberg, Hoffman States we service Chicagoland, and the Northwest suburbs! s"

Service

Tire Rotation

$19.95

Multi-Point Inspection

Complimentary

Cabin Filter Replacement

$69.99

Fluid Top-Off

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.0 out of 5 3.0
426 lifetime reviews. Includes reviews of Woodfield Nissan from DealerRater.com

Read reviews that mention:

  • 1.0 out of 5
    December 31, 2020

    According to Forbes Magazine, car sales-people are one of the least trusted professions in the country with only members of Congress scoring lower in honesty... and ethical standards. After my experience at Woodfield Nissan on 12/26/2020 working with sales consultant John A. Haddon and used car director Jeff Kruger, I truly believe they have earned that designation. Let’s just say my1 star review is overly generous. My daughter and I found a car posting online for a price of $16,516.00 which included total dealer fees and accessories as well as pre owned certification. We called Woodfield Nissan to confirm price and availability. After receiving that confirmation from John Haddon, we drove over an hour to see the car. After the test drive, John informed us that they would not honor the online posting. The dealer fees would be an additional $427.00 and the pre owned certification would be an additional $1,295.00 (their Christmas special, $600.00 off their regular price). So now the car was going to cost us $1,722.00 more than their online price. After asking to speak with a manager we met with Jeff Kruger, used car director, who made sure we knew he was trustworthy by starting many of his sentences with “I’m going to be completely honest with you.” Yes, you did just hear my eyes roll. I showed Jeff the online through Woodfield Nissan and True Car. He, in a very condescending manner, informed us that they had no obligation to honor the online posting. He stated that True Car doesn’t run his business. After two of the most frustrating hours of my life in negotiation, the price was decreased to $750.00 above the listed price. At this point, with five hours of my daughter’s and my time invested, we bought the car even though we were overcharged by $750.00 I will be speaking with True Car’s conflict resolution department as well as the general manager to see if there is any way that the $750.00 will be refunded. If the dealership demonstrates any ethical standard to mediate this situation I will update this review. Update: A representative from True Car’s conflict resolution department did contact Woodfield Nissan. The dealership felt this transaction met their “ethical standards” and refused any refund. It appears that the moral compass of not only John and Jeff, but the entire dealership points due south.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Sir, we apologize for the confusion, but we feel that we were more than fair in discounting the price of the vehicle to accommodate you. True Car, and... any other vendor for that matter, does not and can not guarantee the price and/or fees for any vehicle listed. It was an honest mistake, and again we feel that we have more than compensated you. We wish you the best, Sir. Drive safe. Enjoy your vehicle. You got an amazing deal and we think you'd agree or you would not have completed your purchase.

  • 1.0 out of 5
    December 29, 2020

    According to Forbes Magazine, car sales-people are one of the least trusted professions in the country with only members of Congress scoring lower in honesty... and ethical standards. After my experience at Woodfield Nissan on 12/26/2020 working with sales consultant John A. Haddon and used car director Jeff Kruger, I truly believe they have earned that designation. Let's just say my 1 star review is overly generous. My daughter and I found a used car posting online for a price of $16,516.00 which included total dealer fees and accessories as well as pre owned certification. We called Woodfield Nissan to confirm price and availability. After receiving that confirmation from John Haddon, we drove over an hour to see the car. After the test drive, John informed us that they would not honor the online posting. The dealer fees would be an additional $427.00 and the pre owned certification would be an additional $1,295.00 (their Christmas special, $600.00 off their usual price). So the car was now going to cost us $1,722.00 more than their online price. After asking to speak with a manager we met with Jeff Kruger, used car director, who made sure I knew that he was trustworthy by starting many of his sentences with "I'm going to be completely honest with you." Yes, you did just hear my eyes roll. I showed Jeff the online posting through Woodfield Nissan and True Car. He, in a very condescending manner, informed us that they had no obligation to honor the online posting. He stated that "True Car doesn't run his business." After two of the most frustrating hours of my life in negotiation, the price was decreased to $750.00 above the listed price. At this point, with five hours of my daughter's and my time invested, we did buy the car even though we were overcharged by $750.00. I will be speaking with True Car's conflict resolution department as well as the general manager to see if there is any way that the $750 could be refunded. If the dealership demonstrates any ethical standard to mediate the situation. I will update this review. Update: A representative from True Car's conflict resolution department did contact Woodfield Nissan. The dealership felt this transaction met their "ethical standards" and refused any refund. It appears that the moral compass of not only John and Jeff but the entire dealership points due south.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Rockford Physician

    Sir, there really is no confusion. I found an online posting. Confirmed the availability and price with John Haddon prior to our visit. Only once we a...rrived were we informed that you would not honor the price which had been confirmed by John only 2 hours earlier. Seems unethical to me but whoever reads this can make up their own mind.

  • October 12, 2020

    Very happy with my purchase Daniel.k was a lot of help and made everything so easy thanks guys! They even showed my the service department so I know what... to do when I get an oil change

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations, Robert! Drive safe :) See you for those oil changes! Thank you from the Woodfield Nissan Team.

  • 5.0 out of 5
    October 29, 2020

    after looking around for a car for a few months now and contacting the Woodfield Nissan store they located the car i wanted and got me a great deal was... very happy with my purchase Daniel kotlowski was alot of help thanks you sir!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Dean! Congratulations! Drive safe :)

  • 5.0 out of 5
    October 17, 2020

    Very easy car buying process! No complaints! Loving my new car and so easy to do my research! Woodfield Nissan was great to work with very simple and easy!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing Woodfield Nissan!

  • 5.0 out of 5
    October 15, 2020

    Everything is being wiped down every few minutes. Rebecca in service got my car done fast and it was sanitized. Coupons online saved me a bunch of money.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Susie, thank you for the great feedback! We appreciate you.

  • 5.0 out of 5
    October 15, 2020

    Woodfield Nissan is a great place to shop. So many used cars. COVID Safe. I will be using their service department from now on. Awesome experience. Ask... for Rebecca.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the 5 Star Feedback! Drive safe.

  • 1.0 out of 5
    August 30, 2020

    If I can I will not even give them one star, because woodfield Nissan internet service people called me couple times, had E-price but as me & my sister... went there sale Assiatance talk to us took the E-price to his manager MARIO RAPACZ , Mario was so rude that he came and said why are we here for !!!!! No hello no hey illiterate very rudely, we looked at him and said for the car and E-price is with you he literally in loud voice said YOU CAN GO SOMEWHERE ELSE !!!! We where what ! Mario again if you get this price he will give me free fuel for whole year .!!!! And walked away as he owns Nissan, we asked the Sale associated who is he he told us this is the Manager and said sorry for his rude attitude but Manager Mario rapacz need to know how to behave with customers and well as females... And hope Mario read this because his free fuel he offered I wish I can come and ask for it but with manager like Mario I don't even like to see his rude face for fuel !!!! ARLINGTON NISSAN did give me that E-price And I did the deal same day happy I did business with Arlington Nissan and not with woodfield Nissan were psychopathy Mario rapacz Manager works , very poor service from Mario if manager is rude what to expect from associated.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 12, 2020

    Never TRUST their internet sales consultants. They gave me false information about one of the promotional offers. I bought one vehicle from this dealership... back in 2018 and this time I was thinking to buy Nissan Altima but the internet sales consultant lied to me about a promotional offer just so that I can visit the dealership and these internet sales consultants can get their commission. I don't understand how they can expect to earn customer confidence or loyalty by giving false information. I would not go back to this dealership and would NOT recommend anyone to get any information from the internet sales consultants.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Mir, we try very hard to communicate the best way that we can. The internet team's goal is to answer basic questions about vehicles and availability. ...We would never intentionally mislead you. We apologize for the confusion. Thank you.

  • 1.0 out of 5
    June 23, 2020

    Lost a customer forever for not knowing basic customer service 101. Scott, the service director is very rude too and not at all helpful. Took the car to... them for a problem, was quoted something, I paid, the issue came right back on in less than 1 hour, I was then told that I need to pay more for further diagnostic, charged me more. How do I know the problem doesn't come back on in less than a day or two and I have to pay more? So what was diagnosed the first time around? Literally a rip-off. They need to learn how to treat customers from Mercedes' Bob Sullivan.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    We are very sorry for your car trouble. Sometimes it is very hard to find the exact problem. Usually we attempt to repair the most affordable issue th...at is indicated in the diagnosis. Sometimes that works. Sometimes further investigation is necessary. Thank you for having some patience with your vehicle and us. Drive safe!

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