Maguire Chevrolet Cadillac

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Reviews

4.0
75 lifetime reviews.
  • Good customer service

    I bought my 2012 Chevy Equinox there new, but usually have routine service done elsewhere. I brought my car in today for a squeaking noise when tu...

    Dealer Response

    We are so happy you had a great experience with Maguire!


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    I bought my 2012 Chevy Equinox there new, but usually have routine service done elsewhere. I brought my car in today for a squeaking noise when turning the steering wheel. It is electronic power steering and does not user power steering fluid so I knew it wasn't that. I had made an early morning appointment and had planned to leave the car. I told them I only wanted a diagnosis and to check with me before doing any repairs. When describing the problem I told them that all they needed to do was get in the car and turn the steering wheel back and forth and they could hear the noise themselves. The young woman at the service counter offered to have me wait while they took a quick look. 30 minutes later she came to the waiting room to get me and said I was all set. The steering wheel "boot" needed lubing, which they did, and sent me on my way free of charge! As far as I can tell after several miles of driving, the problem is resolved. I have been there a few times over the last few years and they never try to sell me anything that is unrelated to what I came for. I didn't love my buying experience 5 years ago, but so far their service has been very good. - KS

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We are so happy you had a great experience with Maguire!


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  • Did not help!

    Maguire made it very easy to get my first truck but gave me a 20.9 percent interest rate. I then trade that truck in with them for a car and my tr...

    Dealer Response

    Matt, we are terribly sorry to hear you had a less than pleasant experience with Maguire Family of Dealerships. We would love to make things up to...


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    Maguire made it very easy to get my first truck but gave me a 20.9 percent interest rate. I then trade that truck in with them for a car and my truck trade in value left me 6000 dollars upside down. I had that car for 3 years and was just recently shopping for a truck. While another dealership was willing to help me maguite, who created my negatice equiry was not. They seemed not to care so even though they have a lot of choices and competitive prices i will not be coming back to Maguire so i can protect my financial future.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Matt, we are terribly sorry to hear you had a less than pleasant experience with Maguire Family of Dealerships. We would love to make things up to you. If you would like to discuss this issue further, please don't hesitate to contact us at (607)272-9292. We are more than happy to accommodate you to make things right. Also just so you know, we do not sell anyone's information to any company. So it must have been someone else you were involved with.


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  • I will not buy anywhere else!!!

    Yet again, I was completely satisfied with the sales service I received at Maguire Chevrolet Cadillac! John Walters went the extra mile to communi...

    Dealer Response

    DougM, we are so happy that you have had a positive experience with Maguire. It is great that John was helpful in guiding you to the vehicle that ...


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    Yet again, I was completely satisfied with the sales service I received at Maguire Chevrolet Cadillac! John Walters went the extra mile to communicate with Richie to get what I wanted in a truck that I never thought possible. I am so happy with the truck and am proud to say John Walters has literally sold me every vehicle I have ever owned. Thank you so much and I love the service department there too!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    DougM, we are so happy that you have had a positive experience with Maguire. It is great that John was helpful in guiding you to the vehicle that best suits your needs. We hope you continue to love your truck!


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