Skip to main content

Fox Auto Group

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (24 reviews)
Visit Fox Auto Group
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:30pm
Tuesday 9:00am–7:00pm 8:00am–5:30pm
Wednesday 9:00am–7:00pm 8:00am–5:30pm
Thursday 9:00am–7:00pm 8:00am–5:30pm
Friday 9:00am–6:00pm 8:00am–5:30pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (24 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fox Auto Group from DealerRater.

Want to share your experience with this dealership?

Write a review

Love my truck

Found the perfect truck at Fox and had an easy time buying it. I'll be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Glad we were able to help.

Nice place to buy a car.

This was a nice place to buy a car. Salesman and manager were very helpful and not pushy. We felt very comfortable during the process. Will definitely be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate your business.

Great body shop repair.

Just got my Cruze back after hitting a deer. Work was great, manager kept me updated on repair progress and I'm very happy with everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the great review. We appreciate your business.

Terrible Body Shop

I had my vehicle taken to there body shop. My vehicle was there almost 3 months. The quality of work done was bad very bad. Terrible service the day I picked up my car from body shop I was driving home and my pass side mirror fell off .

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
1 person out of 2 found this review helpful. Did you?
Yes No

You Could Not Ask For a Better Experience.

We drove down to Fox Auto and a Sales Person came right out. I told him " I want THAT CAR" We test drove it. Went back and I repeated. "I want this car.!" In less then 24 hours I owned that car. GMC-Terrain. We have been extremely happy with our purchase and the service we recieve. Fox Auto YOU ARE THE BEST. CAN'T WAIT TILL WE PICK UP OUT OUR 2016. THANKS FOX. PATRICIA and Charles McSherry

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

That's awesome. Thanks for the great review and doing business at Fox Auto Group.

The Very Best Auto Dealer I have ever dealt with.

This is a Top of the line Auto Business. They do not come any better. Mr.Baird, Chuck Carpenter, Deana, Abe and Jason. Thank You So very much. Patricia McSherry

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Patricia McSherry

I can't believe anyone could leave a negative feedback for Fox Auto. Chuck Carpenter-Great Deana-Service-Great Abe-Body Shop-Great Mr. Baird you run a wonderful Auto Dealership. Thank You to each of you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Horrible Service

Had my tires rotated, you can see where they hit my rims with the sockets and are all cut/scratched up. My wheels were flawless before going in and now look horrible. One of the center piece covers is not from my car. They were shiny, new and flawless and the one that was put back on is covered in grease or some other unremovable nastiness.. i will never go there again.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Want your money, not for you to be happy

Told them what I wanted after I drove the car. They looked around and came up with 3 cars that had barely any relation other than color to the car I wanted. When I walked out the rude finance guy started arguing with me about payments from other dealers. The salesman told me to look at another cat that wasn't what I wanted. They're out for money, not for you to be happy. The prices aren't impressive.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Unfortunately, we were only able to offer what the banks said fit the parameters.

Great dealership

Drove 190 miles to buy a car and was not misled by what they told me on the phone before I went. Did buy the car and I am pleased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No