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Valley Honda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (6 reviews)
Sales hours: 7:30am to 9:00pm
Service hours: 7:00am to 4:30pm
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Sales Service
Monday 7:30am–9:00pm 7:00am–7:00pm
Tuesday 7:30am–9:00pm 7:00am–7:00pm
Wednesday 7:30am–9:00pm 7:00am–4:30pm
Thursday 7:30am–9:00pm 7:00am–7:00pm
Friday 7:30am–6:00pm 7:00am–4:30pm
Saturday 7:30am–5:00pm 7:00am–4:30pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (6 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Valley Honda from DealerRater.

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Thank you!

I just wanted to take a moment to thank John Frantangelo and Mike Black for the time and care they took in helping my niece buy her first vehicle. They took time to explain everything and treated us both with integrity and respect. At no time did my niece or myself feel pressured or uncomfortable. John and Mike are a rare find in this industry bringing that combination of years of knowledge and customer service together to provide an enjoyable experience. I sincerely appreciated all the care and attention they took. They are a true asset to the Valley Honda team!

Thank you!

I just wanted to take a moment to thank John Frantangelo and Mike Black for the time and care they took in helping my niece buy her first vehicle. They took time to explain everything and treated us both with integrity and respect. At no time did my niece or myself feel pressured or uncomfortable. John and Mike are a rare find in this industry bringing that combination of years of knowledge and customer service together to provide an enjoyable experience. I sincerely appreciated all the care and attention they took. They are a true asset to the Valley Honda team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Reasonable, No Hassle

Amongst dealers in the Pittsburgh area, Valley Honda is the most reasonable and hassle free in my experience. I am confident that this dealer is where to start for a fair quote and serious deal on a new vehicle.

Reasonable, No Hassle

Amongst dealers in the Pittsburgh area, Valley Honda is the most reasonable and hassle free in my experience. I am confident that this dealer is where to start for a fair quote and serious deal on a new vehicle.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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BUYER BEWARE - NEVER BUY A HONDA

You wrote a review for Valley Honda 14 minutes ago 1.0 star rating7/11/2020 I had my Honda Accord for 10 years and spent more money in 10 years than I did for a 30 year old Toyota! Service department are crooks! I had my car inspected and had work done which costs around $1400. Literally six weeks later, my car suddenly was leaking oil and I needed everything replaced for $1700. I picked the car up and sold is "as is" to Carport. When the peaks of xxxx have snow on them, will I buy another Honda. Valley Honda is the worst of them all~ Baierl is a little better, but not much. Stay clear from and Honda - - ever! If I could give negative stars I would!

BUYER BEWARE - NEVER BUY A HONDA

You wrote a review for Valley Honda 14 minutes ago 1.0 star rating7/11/2020 I had my Honda Accord for 10 years and spent more money in 10 years than I did for a 30 year old Toyota! Service department are crooks! I had my car inspected and had work done which costs around $1400. Literally six weeks later, my car suddenly was leaking oil and I needed everything replaced for $1700. I picked the car up and sold is "as is" to Carport. When the peaks of xxxx have snow on them, will I buy another Honda. Valley Honda is the worst of them all~ Baierl is a little better, but not much. Stay clear from and Honda - - ever! If I could give negative stars I would!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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sales & finance

This car company sales and finance does not have the comman courtesy to return a phone call. I would not buy anthing from this bunch.

sales & finance

This car company sales and finance does not have the comman courtesy to return a phone call. I would not buy anthing from this bunch.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Beware!!!

Awful customer service - I've been out of a car for more than a month because after my car (which has 97000 miles on it, I've owned it for 11 months and the timing belt jumped which means I have to get a new engine for $4000) died I had it towed up there to get diagnosed and be fixed. They will not call me back, and I have had to go into their dealership 4 times now on my own to get any type of answers, and I still have no car!!! Never have I seen such poor customer service and willingness to help someone! I will never buy from them again or ever buy a Honda again! Beware!

Beware!!!

Awful customer service - I've been out of a car for more than a month because after my car (which has 97000 miles on it, I've owned it for 11 months and the timing belt jumped which means I have to get a new engine for $4000) died I had it towed up there to get diagnosed and be fixed. They will not call me back, and I have had to go into their dealership 4 times now on my own to get any type of answers, and I still have no car!!! Never have I seen such poor customer service and willingness to help someone! I will never buy from them again or ever buy a Honda again! Beware!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We apologize for your unpleasant experience, however, please be aware that Honda recommends timing belt replacement at 10 yr or 100,000 miles, whichever comes first. Please let us know if you have any questions regarding any other issue you may experience.

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Best Salesmanship

I leased a 2013 CRV today and was immensly pleased with my overall transaction experience. Tom Davis was exceptional in providing me with all the information I needed to feel comfortable before getting behind the wheel of my new vehicle. So many new features of the CRV would have been too overwhelming for me had I not had Tom take the time he did to explain each one in detail. I love my new CRV. Many thanks to Tom Davis and Valley Honda for all your help and excellent service.

Best Salesmanship

I leased a 2013 CRV today and was immensly pleased with my overall transaction experience. Tom Davis was exceptional in providing me with all the information I needed to feel comfortable before getting behind the wheel of my new vehicle. So many new features of the CRV would have been too overwhelming for me had I not had Tom take the time he did to explain each one in detail. I love my new CRV. Many thanks to Tom Davis and Valley Honda for all your help and excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your input. We look forward to many years of making you happy.

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