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Reviews

Average Ratings

4.8
412 lifetime reviews. Includes reviews of Hall Nissan Virginia Beach from DealerRater.com
  • Hall VA Beach Experience

    I would like to extend my sincere appreciation to Mr. Paul Troche for his outstanding customer service, prompt, and what an efficient car buying e...

    Dealer Response

    Good afternoon, Jim Wilson. Hall Nissan Virginia Beach is delighted to hear that your car buying experience was a memorable one! We are also ple...


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    I would like to extend my sincere appreciation to Mr. Paul Troche for his outstanding customer service, prompt, and what an efficient car buying experience it was! Mr. Troche introduced me to Mr. Reggie Scott another outstanding person. He also guided me through the best car purchasing experience in over 30 years of buying cars. To the Hall leadership and family, please recognize these individuals for their outstanding service render to me. I will return to this dealership again. Thanks again, Mr. Jim Wilson

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Good afternoon, Jim Wilson. Hall Nissan Virginia Beach is delighted to hear that your car buying experience was a memorable one! We are also pleased that Paul Trouche was able to assist you with your new vehicle purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again Jim Wilson for the highly praised review.


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  • Professional courtious informative
    May 28, 2017

    They were never pushy or rude. Very informative and respectful. Treated us fairly and felt we got the best deal. Friendly atmosphere and very help...


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    They were never pushy or rude. Very informative and respectful. Treated us fairly and felt we got the best deal. Friendly atmosphere and very helpful.

    Does recommend this dealer

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  • A second chance at a new family car!
    May 28, 2017

    I started my search with southern hospitality automotive group in greenbrier. I picked my Acadia, went to buy it and before I signed they changed ...


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    I started my search with southern hospitality automotive group in greenbrier. I picked my Acadia, went to buy it and before I signed they changed the price to 2000 more right before my eyes. I left frustrated, mad , and disappointed. It was almost as if customer service was a thing of the past, I felt like I didn't matter. I vented on Facebook for advice and a 10'year friend , Jeff Malone commented and told me to give him a try. I found the same vehicle , Jeff took care of the background work (I work multiple jobs and have a very tight schedule) he arranged and showed me where the vehicle was at, test drove it and immediately put a deposit to hold it! He made sure everything was taken care of up to the night of signing and afterwards! I cannot believe a horrible experience at Southern led to a positive outcome at a dealership I would have never thought to buy at. Huge special thanks to Shannon in the service desk for going above and beyond helping with extra questions! I will definitely be back to Hall Automotive and Southern Automotive Group will never get my money again. Jeff you are humble, polite and a good listener! I am happy!

    Does recommend this dealer

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  • Exceeded my expectations
    May 27, 2017

    I had met Travis via my work and started some small talk about me looking for a new vehicle. He turned me onto his Instagram and from there we beg...


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    I had met Travis via my work and started some small talk about me looking for a new vehicle. He turned me onto his Instagram and from there we began some correspondence which led to a visit to the dealership. He gave me his word on a "5 Star" experience. What I walked into was above and beyond what he promised. I felt at home the entire time. Travis worked hard to get me a better car than I was looking for and for the price I wanted! I can't express my gratitude enough to Travis, Chris, Kim and the entire Hall Nissan team. You've all been wonderful and accommodating. Thank you so much!

    Does recommend this dealer

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  • Excellent
    May 24, 2017

    Hall Nissan was very helpful in finding a car in my price range and finding a lender to work with me. Every employee I spoke with was very friend...


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    Hall Nissan was very helpful in finding a car in my price range and finding a lender to work with me. Every employee I spoke with was very friendly and professional. An overall excellent experience.

    Does recommend this dealer

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  • Absolutely top notch and professional
    May 19, 2017

    My first contact was over the phone with Mr. Travis Robinson, and from beginning to and not only was he polite courteous and confident but he ass...


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    My first contact was over the phone with Mr. Travis Robinson, and from beginning to and not only was he polite courteous and confident but he assured me that he will offer the best service possible, and he exceeded my expectations, totally making myself my daughter feel very comfortable and educated about the vehicle that we were looking at. Mr. Robinson definitely takes pride in his job and it clearly shows, mr. Travis Robinson has made my whole Nissan visit a memorable one and I will definitely be here to buy my second and third vehicle, xxxxx son of a Genia beach should make Travis Robinson not only the spokes person but, The face of the franchise

    Does recommend this dealer

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  • Great service
    May 18, 2017

    Travis is a great sales person and definitely knows what he's talking about when it comes to the cars here. Very impressive! Thank you!!


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    Travis is a great sales person and definitely knows what he's talking about when it comes to the cars here. Very impressive! Thank you!!

    Does recommend this dealer

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  • Outstanding
    May 18, 2017

    I was very pleased with my service today!!! Travis helped me buy a car that I've been looking forward to for a while now!!


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    I was very pleased with my service today!!! Travis helped me buy a car that I've been looking forward to for a while now!!

    Does recommend this dealer

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  • Buying a Nissan Rogue
    May 17, 2017

    I had a great experience at Hall Nissan Virginia Beach while searching for a new vehicle. My Salesperson was Travis Robinson, a well informed and ...


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    I had a great experience at Hall Nissan Virginia Beach while searching for a new vehicle. My Salesperson was Travis Robinson, a well informed and professional salesman. Travis Robinson took his time, asked me all the questions to make sure he knows what I was looking for, and then presented to me all my options. Travis Robinson takes great pride in his work, and his very organized. He respects his customers' time above all else. Travis Robinson was positive, resourceful, passionate, and respectful. If you???re buying a car from Hall Nissan Virginia Beach, ask for Travis Robinson as soon as you step inside the building and I guarantee you that you???d be in good hands.

    Does recommend this dealer

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  • Bittersweet
    May 15, 2017

    Travis Robinson was my sales person and he was BEYOND AWESOME he tried everything he could to get me into a new car. He knows his line of work an...


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    Travis Robinson was my sales person and he was BEYOND AWESOME he tried everything he could to get me into a new car. He knows his line of work and puts his best foot down first. God bless you. Once again thank you so much Travis we'll be working with you again soon.

    Does recommend this dealer

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