Hall Honda Elizabeth City

4.8
(653 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
(866) 326-5097 (866) 326-5097

Reviews

4.8
(653 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Hall Honda Elizabeth City from DealerRater.

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5.0

They do what they say they will do , they are true to...

They do what they say they will do , they are true to Kelly Blue Book. Sold them a car, it will be a place I hope to do business with in the future

Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

5.0

Great service. Amazing experience buying a brand new 2022...

Great service. Amazing experience buying a brand new 2022 Honda Civic. I love the car and the Hall Honda is amazing. There was no issues like I have seen at other dealerships or any terrible negotiation miscommunications. I recommend Adrien Leonard-Curry to anyone who is a prospective buyer.

Dealer response

Hi, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

1.0

Adrien, our salesman, was a pleasure to work with. We...

Adrien, our salesman, was a pleasure to work with. We originally came in to check out a used CRV and ended up leaving with a brand new Insight; and that is after driving the CRV, a newer Honda Civic, and finally the Insight. He was very accommodating to our needs and is in no way the reason for my dealership non-recommendation to consumers and poor review. The issues we ran into were with Mike from Sales Department and the Finance Department. First of all, my wife and I clearly stated our budget - $25,000. The price tag on the Insight was $26,600. Mike offered us a "discount" to bring the car down closer to what we were looking to spend only to add the "discount" right back into their asking price by re-writing a few add-ons on the car that we weren't interested in paying for back into the contract then deterred our attention by making small talk about how he and I have long work commutes in common which pushed into our next issue...the "extra benefits" and extended warranty badgering. My wife and I must have said "No thanks", "We're good", and, bluntly, "We don't want the additional coverage(s)" to Brian at least 10 times each before it was finally absorbed into his head that "No", in fact, meant "No" and the deferment page was finally signed. VERY annoying. We were even presented with the question "This coverage carries over to any buyer who may own the car in the future!" I'm not eating a major expense for a potential future car owner who will likely also be badgered into buying a follow-on warranty! I understand that Honda and its employees stand to make money off of the consumers on these extras, but STOP haggling people after they tell you "NO!" over products that end up costing $6,500+ over the course of the loan term and take a lesson from Hyundai/Kia - offer a 10yr/100,000 mile powertrain warranty on your cars straight out of the factory like they do from the get go and stop charging your customers an arm and a leg for lesser warranties; stand behind your products! Second big gripe is two parts. 1. A customer should NEVER find out during contract signing that their interest rate is high because "there weren't low interest rate incentives available through American Honda Finance Corporation (AHFC) for that model year" (AHFC ties into part two of this gripe below)!!! That is something you tell the customer BEFORE trying to get them financing if you TRULY value them as a customer, and even more importantly, a REPEAT customer who tells their friends good things about your business (which we will not be). That is a completely deceptive practice and the lack of clarity surrounding incentives and programs available to the customer was not appreciated. 2. According to Hall Honda, if you ask for the military discount, you MUST finance through AHFC and, point blank, their interest rates are TRASH; not competitive in the slightest! I have an 820 FICO score and AHFC came back with a 4.1% interest rate! GARBAGE! If you are a military member, either completely defer the "military discount" all together, or ask them to give it to you once your credit has already been ran and you have the best possible interest rate sitting in front of you because the additional interest you'll end up paying Honda on a 4.1% interest rate over the loan term vs. a competitive 0.9% or 1.9% APR will FAR exceed that $500 military "discount". I'll be paying my entire loan off immediately with a 1.9% card that I have to save thousands of dollars in interest - not everybody has that option...BE HONEST HONDA! I, unfortunately, cannot recommend Hall Honda for your vehicle needs - inexperienced buyers will be run through the ringer if not careful!

Dealer response

Thank you for your feedback. It is our understanding that you’ve recently spoken with us regarding your experience. If we may be of further assistance, please do not hesitate to contact our General Sales Manager, John O’Connor, directly at 252.331.7165. Thank you.

Consumer response

Hall Honda, Your understanding is incorrect. Neither me nor my wife have spoken to anyone at Hall Honda Sales Department since we purchased our car a month ago...not sure where that report came from or from whom. We DID speak to the Service Department last week, though, when we had to have our brand new Insight towed to the dealership to have cooling system components repaired when they prematurely failed at just over 1,700 miles (two weeks before we even made our first payment, sadly). My wife had to stop every five miles while limping the car home to allow it to cool at the direction of John from Service. Definitely haven't spoken to anybody from Sales, though. 🙄 While I appreciate the vehicle being taken care of under warranty, we paid for a fully functional vehicle at signing and that coverage is to be expected at this point. Otherwise, this ownership experience has been a nightmare, thus far.

5.0

Great service, kind, punctual, understanding, very smart...

Great service, kind, punctual, understanding, very smart and great team

Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

5.0

I'm pleasantly impressed, with both Toyota and Honda...

I'm pleasantly impressed, with both Toyota and Honda dealerships, they organized and collaborated, on my repair needs, no fuss, no problems, the pickup and return was easy and the driver was a lovely man, what a joy!!

Dealer response

Hi Joan, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

5.0

The best experience In buying a vehicle u could ever...

The best experience In buying a vehicle u could ever have. Hall treats you like family and wants to help you find the right vehicle and not just sell you a car excellent experience loved working with them.

Dealer response

Hi Walter, we're glad you had such a wonderful experience with us! We hope you continue to choose us for all your automotive needs! Take care!

5.0

Great service, great crew! I know I can always count on...

Great service, great crew! I know I can always count on Hall Honda of Elizabeth City.

Dealer response

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

1.5

Trash Sales Management Team. Aggressive sales approach...

Trash Sales Management Team. Aggressive sales approach with child like tantrums if you do not agree to their high pressure, strong arm methods. They are not transparent and are likely to inflate costs throughout the process. I’m glad we did not purchase from this team as they are the reason people do not trust car sales people.

Dealer response

Thank you for your feedback. It is our understanding that you’ve spoken with our General Sales Manager, John O’Connor, regarding your experience. If you have any additional questions, please do not hesitate to contact John directly at 252.331.7165. Thank you.

5.0

I walked into the dealership Adrien already knew what I...

I walked into the dealership Adrien already knew what I was looking for and he exceeded my expectations. With Adrein and Mr. Mikes help, I walked out with the car I wanted!!!! God is good!!!!

5.0

The entire process was nothing short of amazing, from...

The entire process was nothing short of amazing, from start to finish! I wasn't able to travel to get the vehicle that I wanted, so Deon had it delivered to me! Everything was done in a timely manner, and he made sure that I understood every step of this process. He is definitely an asset to your company!

Dealer response

Hi Ebony, thank you for your positive review. We're glad to hear that you found our team here at Hall Honda Elizabeth City so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!