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Hall Honda Elizabeth City

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (134 reviews)
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (134 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hall Honda Elizabeth City from DealerRater.

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Don’t pass up giving them a chance!

This is my 2nd Honda from Hall Honda in 5 years. William was extremely patient as we searched for the right fit for me when it came to searching for a Honda. We test drove the Odyssey~ Accord~ Passport. The Passport ended up being the best fit for us. The staff was absolutely amazing, extremely professional, laid back and zero pressure. William and Pierre are phenomenal men who truly care on the best fit for their customers. William had all the paper work ready and made the transaction super easy. I will forever be a customer of Hall Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Serina. Thank you and we hope to see you again!

Great setvice

Fast and Friendly service. John is the absolute best. He keeps you in the know about things and explains everything well:

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Trish, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

Hall Honda E. City

John Holman provided excellent service once again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Customer service

Friendly and professional staff and service manager

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Stephen, thank you for your positive review. We're glad to hear that you found our team here at Hall Honda Elizabeth City so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

Luis M

Service excellent, they change the oil and 2 recalls in the time they estimate .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Luis, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Recall

Three open recalls performed in under the estimated four hours! Good communication/updates by text from the Service Advisor.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are so happy to read such a great review about Hall Honda Elizabeth City! Feel free to reach out to us if you need anything. Have a wonderful day.

Steve Goodale

On time and at the price quoted. The waiting lounge was comfortable and the service staff was excellent. All repairs and maintenance was done to my satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Stephen, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

fowler.sylvester@gmail.com

Customer service is awesome. They care about the cars they put on the road.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Nicole, thanks for your great review, and for giving our dealership such a high star rating! Please don't hesitate to reach out to us if there's anything more we can do!

Hall Honda service survey

Excellent service and communications! Also fast and efficient

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Ann, thank you for your support! We're happy we could help. If you're ever in need of more help, please let us know!

Corey and John are Awesome

I just wanted to give a huge thanks to the service team at Hall of EC. I was in a bit of a jam with the sale of a car and needed an inspection right away. John and Corey went out of their way to squeeze me in. As regular customers of Hall Honda we are grateful for the loyalty recognition. I had contacted several places yesterday and they were the only ones who were willing to go the extra mile. I offered to treat them to beer or a meal and they humbly declined. These guys are top notch and should be recognized by the Hall management as excellent service providers. Thanks guys for bailing me out of a jam.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Thank you for sharing your response to our staff?s outstanding customer service! We are so glad our staff could really help you out. We do hope we can be of assistance again in the future. Take care!