Reviews
Excellent treatment and very knowledgeable of my needs. Beautiful paper transaction. The full gas tank and the car wash was and a nice perk! Thanks for making this wonderful experience!
Excellent treatment and very knowledgeable of my needs. Beautiful paper transaction. The full gas tank and the car wash was and a nice perk! Thanks for making this wonderful experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, Edward! I’m happy to hear you had an excellent experience at Honda City Chicago. It's great to know that our team was able to meet your needs and that you enjoyed the perks like the full gas tank and car wash. We look forward to assisting you again in the future! Carolina Waluszko, Sales Manager, Honda City Chicago, [email protected]
⭐️⭐️⭐️⭐️⭐️ I had a great experience at this dealership! The customer service was excellent, and the entire process was smooth, professional, and stress-free. I especially want to give a big shoutout to Angelica for being so helpful, patient, and welcoming throughout the process. She made sure I felt comfortable, answered my questions, and went above and beyond to make the experience a positive one. It’s always nice to work with someone who genuinely cares about their customers and wants to help them find the right vehicle. I truly appreciate the time and effort she put into helping me. If you’re looking for a dealership with great customer service and a team that treats you right, I definitely recommend checking them out. Ask for Angelica! You won’t be disappointed! 🚗👏
⭐️⭐️⭐️⭐️⭐️ I had a great experience at this dealership! The customer service was excellent, and the entire process was smooth, professional, and stress-free. I especially want to give a big shoutout to Angelica for being so helpful, patient, and welcoming throughout the process. She made sure I felt comfortable, answered my questions, and went above and beyond to make the experience a positive one. It’s always nice to work with someone who genuinely cares about their customers and wants to help them find the right vehicle. I truly appreciate the time and effort she put into helping me. If you’re looking for a dealership with great customer service and a team that treats you right, I definitely recommend checking them out. Ask for Angelica! You won’t be disappointed! 🚗👏
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the fantastic review, Antoine! I am thrilled to hear that you had a great experience at Honda City Chicago. It's wonderful to know that Angelica made such a positive impact on your visit with her helpfulness and dedication. We appreciate your recommendation and hope to see you again soon! Enjoy your new vehicle! Carolina Waluszko, Sales Manager, Honda City Chicago, [email protected]
He was a respectful and helpful salesman . Had a lot of experience and very understanding.
He was a respectful and helpful salesman . Had a lot of experience and very understanding.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Guzman! I’m thrilled to hear about your positive experience with our salesman at Honda City Chicago. We take pride in providing respectful and helpful service, and it’s great to know that you felt understood during your visit. I appreciate your feedback, and we look forward to serving you again in the future! Carolina Waluszko, Sales Manager, Honda City Chicago, [email protected]
Great dealership and Benjamin with great with our car process. Everything went very smooth! Highly recommend!
Great dealership and Benjamin with great with our car process. Everything went very smooth! Highly recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Lauren! I’m thrilled to hear that you had a smooth experience at Honda City Chicago and that Benjamin was able to assist you effectively. I truly appreciate your recommendation, and we look forward to serving you again in the future! Carolina Waluszko, Sales Manager, Honda City Chicago, [email protected]
Great dealership! Will definitely be returning and recommending this place to friends and family! Thanks
Great dealership! Will definitely be returning and recommending this place to friends and family! Thanks
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Veronica! I’m thrilled to hear that you had a great experience at Honda City Chicago. I truly appreciate your recommendation, and we look forward to seeing you again soon. If you ever need assistance, don’t hesitate to reach out! Carolina Waluszko, Sales Manager, Honda City Chicago, [email protected]
I had an extremely disappointing experience with this dealership. We agreed on the purchase terms over the phone, but when I arrived, they completely changed the deal. I drove there two hours expecting them to honor what we had agreed upon, only to have my time wasted. A Reputable dealership should stand by the terms it offers and treat customers with honesty and respect. Based on my experience, I cannot recommend this dealership to anyone looking for a transparent, trustworthy, and professional car buying experience.
I had an extremely disappointing experience with this dealership. We agreed on the purchase terms over the phone, but when I arrived, they completely changed the deal. I drove there two hours expecting them to honor what we had agreed upon, only to have my time wasted. A Reputable dealership should stand by the terms it offers and treat customers with honesty and respect. Based on my experience, I cannot recommend this dealership to anyone looking for a transparent, trustworthy, and professional car buying experience.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us. I understand the frustration you felt regarding the changes to your agreed-upon terms. At Honda City Chicago, we strive to ensure that our customers receive fair and transparent service. Your feedback is invaluable in helping us improve our processes. I encourage you to reach out to me directly so I can discuss your concerns more thoroughly. Thank you again for your feedback. Carolina Waluszko, Sales Manager, Honda City Chicago, [email protected]
This is a place no one from my community family or friends will never visit. False advertising is there moto. All you have to do is read the reviews and that says it all. Prices are set to lure you in and they admit that LoL. Made a purchase at a different Honda dealer after spending 2 hours of my life dealing with this ppl. Management needs to be removed they are loosing costumer's and sales.
This is a place no one from my community family or friends will never visit. False advertising is there moto. All you have to do is read the reviews and that says it all. Prices are set to lure you in and they admit that LoL. Made a purchase at a different Honda dealer after spending 2 hours of my life dealing with this ppl. Management needs to be removed they are loosing costumer's and sales.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for sharing your thoughts, Antony. I appreciate your feedback and understand your concerns regarding your experience at Honda City Chicago. It's important for me to ensure our pricing and services are transparent to all our customers. Please reach out to me directly to discuss your experience further, as I value all feedback and aim to improve. Thank you for your time. Carolina Waluszko, Sales Manager, Honda City Chicago, [email protected]
They suck. Was interested in a used car they had for sale. I live about an hour and a half away, so I wanted to pre-qualify it. They told me they did not have a inspection checklist. But told me I could look at the auto check (which told it had been in accidents, license renewals, passed emissions tests and been sold but really nothing else- ran a carfax my self and same thing). I asked and they told me I could take it to a mechanic to have it checked out before purchase as long as he was nearby the dealership. They told me this several times. When I got there they said their policy had changed and I could NOT take it to a nearby mechanic (which I had arranged) to have it checked out. But they wanted me to buy it just the same. Given they'd lied to me to get me in the door I said not even worth looking at. Not trustworthy and wasted my time (3 hours round trip!), scammed me just to get me in the door. Does that lame xxx xxxx even work on people? And they are an actual Honda dealership!
They suck. Was interested in a used car they had for sale. I live about an hour and a half away, so I wanted to pre-qualify it. They told me they did not have a inspection checklist. But told me I could look at the auto check (which told it had been in accidents, license renewals, passed emissions tests and been sold but really nothing else- ran a carfax my self and same thing). I asked and they told me I could take it to a mechanic to have it checked out before purchase as long as he was nearby the dealership. They told me this several times. When I got there they said their policy had changed and I could NOT take it to a nearby mechanic (which I had arranged) to have it checked out. But they wanted me to buy it just the same. Given they'd lied to me to get me in the door I said not even worth looking at. Not trustworthy and wasted my time (3 hours round trip!), scammed me just to get me in the door. Does that lame xxx xxxx even work on people? And they are an actual Honda dealership!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us, Mark. I understand your frustration regarding the situation you encountered while trying to pre-qualify the used car. It’s important for us to maintain transparency and trust with our customers, and I appreciate your feedback. At Honda City Chicago, we strive to uphold high standards and ensure that our customers feel supported throughout their car-buying journey. I encourage you to reach out to me directly to discuss your concerns further. Your insights are valuable, and we aim to improve our processes. Thank you for your time, and we hope to have the opportunity to assist you better in the future. Carolina Waluszko, Sales Manager, Honda City Chicago, [email protected]
Thank you for the reviews. I was going to by the 2010 Infiniti G37. But not from these guys.
Thank you for the reviews. I was going to by the 2010 Infiniti G37. But not from these guys.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your feedback, Ralph. I understand your concerns regarding purchasing a vehicle from Honda City Chicago. We strive to meet our customers' expectations, and your input is valuable in helping us improve. If you would like to discuss this further, please feel free to reach out to me directly. I appreciate your consideration and hope you find the right vehicle for you. Carolina Waluszko, Sales Manager, Honda City Chicago, [email protected]
Getting basic information from this dealership was like pulling teeth. After multiple transfers and a manager who sent me to voicemail, I finally got OTD numbers — only to learn they were for a loaner car I couldn’t even buy. Other dealerships were transparent and quick, but here it felt like nothing but games. I’ll take my business elsewhere.
Getting basic information from this dealership was like pulling teeth. After multiple transfers and a manager who sent me to voicemail, I finally got OTD numbers — only to learn they were for a loaner car I couldn’t even buy. Other dealerships were transparent and quick, but here it felt like nothing but games. I’ll take my business elsewhere.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for your feedback, Seth. I appreciate you sharing your experience with us. It’s important for us to provide clear and prompt information, and I understand how frustrating it can be when expectations are not met. If you have any further details or would like to discuss this matter, please feel free to reach out to me directly at Honda City Chicago. We value your input and strive to improve our services. Carolina Waluszko, Sales Manager, Honda City Chicago, [email protected]