Reviews
Absolutely horrible communication skills from Howard and
Absolutely horrible communication skills from Howard and Justice in sales . These guy needs some serious training in customer service and how to handle customers yikes.
Absolutely horrible communication skills from Howard and
Absolutely horrible communication skills from Howard and Justice in sales . These guy needs some serious training in customer service and how to handle customers yikes.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for sharing your experience with us, Danny. We understand that communication is crucial in customer service, and we appreciate your feedback regarding Howard and Justice. At Honda City Chicago, we strive for excellence and are always looking to improve. We encourage you to reach out to us directly so we can discuss your concerns further and work toward a solution. Your input is important to us. Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com
Good team working there.
Good team working there. You can trust your vehicle is in great hands. Thank you Honda!
Good team working there.
Good team working there. You can trust your vehicle is in great hands. Thank you Honda!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your kind words, Maria! We truly appreciate your trust in our team at Honda City Chicago. It's great to hear that you feel confident about the care your vehicle receives. We look forward to serving you again in the future! Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com
Great experience!
Great experience! The staff was very helpful in getting the best interest rate for me. Excellent service. Thank you for your patience!
Great experience!
Great experience! The staff was very helpful in getting the best interest rate for me. Excellent service. Thank you for your patience!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Dorcas, for the glowing review and for choosing Honda City Chicago! We're thrilled to hear about your positive experience and how our staff helped secure the best interest rate for you. We're always here to provide excellent service and patience for our valued customers. Please do come back and see us again in the future! Regards, Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com
I appreciated the help I received.
I appreciated the help I received. My financial situation was worked around by various workers. The patience they all had with me was what shocked me as well, thank you all for the assistance for my first car purchase.
I appreciated the help I received.
I appreciated the help I received. My financial situation was worked around by various workers. The patience they all had with me was what shocked me as well, thank you all for the assistance for my first car purchase.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Cristian! We are thrilled to hear about your positive experience at Honda City Chicago. We take pride in providing exceptional service and tailored solutions to meet our customer's needs. Congratulations on your first car purchase, and we look forward to serving you again in the future! Sincerely, Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com
Recommended!
Straight forward negotiations, no games. Friendly sales staff. At delivery, would’ve preferred to inspect car indoors as it was nighttime and it was hard to see. But there were no issues.
Recommended!
Straight forward negotiations, no games. Friendly sales staff. At delivery, would’ve preferred to inspect car indoors as it was nighttime and it was hard to see. But there were no issues.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We really appreciate the kind recommendation, Brad. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com
Great service
It was fast and efficient. The communication was the best! Selena was so helpful and kept me updated the entire time.
Great service
It was fast and efficient. The communication was the best! Selena was so helpful and kept me updated the entire time.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are thrilled to read your review, Jose! Thank you for sharing your positive experience with us. Your satisfaction is our utmost priority, and we are glad we delivered on providing exceptional service. We can't wait to welcome you back for more wonderful experiences! Regards, Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com
You guys suck!
You guys suck! Rafty sold me a Chevy Tahoe with a slipping transmission and didn't tell me about it & does not want to give me a refund. I will never do business with you all again. Y'ALL HAVE RUINED MY LIFE!!!!!
You guys suck!
You guys suck! Rafty sold me a Chevy Tahoe with a slipping transmission and didn't tell me about it & does not want to give me a refund. I will never do business with you all again. Y'ALL HAVE RUINED MY LIFE!!!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Christopher, thank you for sharing this feedback. Our goal here at Honda City Chicago is to make sure every customer drives off our lot with a positive experience. I would love the opportunity to speak with you regarding this matter. Please contact me at your earliest convenience. Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com
Quality Operation
Prompt assessment (check engine light), great communication from customer rep on status, parts and follow up, and quality service from mechanics shop
Quality Operation
Prompt assessment (check engine light), great communication from customer rep on status, parts and follow up, and quality service from mechanics shop
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Joseph, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Honda City Chicago. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Regards, Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com
Great experience
The sales staff were very friendly and knowledgable. We were guided through the buying process by Joaquin who made the paperwork side of things very clear and manageable.
Great experience
The sales staff were very friendly and knowledgable. We were guided through the buying process by Joaquin who made the paperwork side of things very clear and manageable.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oliver, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Honda City Chicago! If there is anything else we can do for you, please feel free to give us a call. Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com
Great service
I like that they give the vehicle a complete inspection. The time it takes to service, the vehicle is good.
Great service
I like that they give the vehicle a complete inspection. The time it takes to service, the vehicle is good.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Russell, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com