Reviews

4.4 out of 5 4.4
24 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    July 6, 2018

    Preston Honda is a great place, they knew the vehicle very well. They went above and beyond to get us in the vehicle we wanted / needed.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    May 21, 2018

    I found my dream used Subaru through Cars.com at Preston Honda. Caleb was wonderful taking me through the process. He kept me updated on the car's... status for more than a week until I was able to get there on a Saturday from 2 1/2 hours away. He even texted me extra pictures that I requested. When I got the text that the car was still available at close of business on Friday, I knew the car would be mine the next day. Caleb took me on a test drive and I committed to buy. The financing process was very easy and after a couple of hours (and snacks!) I drove home in my new (to me) car. They gave me a fair amount on my trade without dickering. The whole process was easy and pleasant. Definitely worth the drive!

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    Shopped for a used car
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  • January 25, 2018

    Preston Honda found the exact car I wanted & I purchased it the next day. The salesman Caleb was kind, helpful & happy that I was getting the car I really... wanted. All of the staff I interacted with were kind & made me comfortable by not pressuring me. I totally recommend going to see Caleb at Preston!

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 10, 2018

    My wife and I were looking at used CRV's for my daughter and her new husband. Even though they have not purchased a vehicle yet I would definitely drive... 70 miles again to look at or purchase a vehicle from Preston Honda. Mark and Justin were great and very professional.

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    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    January 21, 2018

    The experience at the dealership went very smoothly. Everyone I met was very responsive to my questions, concerns and objectives. The vehicle I was interested... in was ready for my examination upon my arrival. I would certainly recommend this dealership if they were interested in a Honda .

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    Came in for service or repair
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  • 1.0 out of 5
    December 14, 2017

    Would not recommend this dealership nor any of the Preston Dealerships. We bought a $20,000 car with 64k miles from Preston Honda this week. Before we... left their parking lot with the car we had to transfer our things from our rental to the new car. While doing so we noticed that the rear brake light was out. They were closed by then and we figured it was only a $5 bulb so we drove it the 4 hours home. The next day we went to buy the bulb and found out it is a whole unit that has to be replaced and costs about $100. So we called Preston Honda to see if they would cover the cost of the bulb and to our surprise they said NO. Very disappointed and will look to buy our second vehicle somewhere else.

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    April 15, 2017

    We had purchased 2 vehicles previously from Preston Honda, but have since moved out of the New Castle area. When shopping for a 2017 Pilot, Victor was... able to beat the best deal we got from a larger dealership south of Pittsburgh. He made us feel like our business and loyalty was highly valued. He and Conor were knowledgeable and professional. The buying process was by far the best one we've had, and we couldn't be happier with our Pilot! Even if you have closer Honda dealerships near you, you must at least talk to Preston. Theses guys make it worth the extra distance!

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    Shopped for a new car
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  • 5.0 out of 5
    November 3, 2016

    Kyle Whelan is the MAN who you want to deal/interact - a perfect blend of diligence, kindness and integrity.

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    Shopped for a new car
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  • 5.0 out of 5
    August 26, 2016

    What a spectacular experience we just had at Preston Honda in New Castle! Our Salesperson, Patrick Krott along with the Owner, Bobby Preston couldn't... have been more accommodating and helpful. Very pleasant and willing to work with us on a few minor details. We just drove off the lot with a very nice used vehicle for our new teenage driver and we are delighted with the entire experience from the Owner, to the Finance Manager, to the Salesperson. Go buy a car here! You won't regret it!

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    Shopped for a used car
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  • 3.0 out of 5
    May 28, 2016

    This is my second car that I bought from Preston Honda, and once again an excellent experience!! Larissa and Brian were amazing!! Just amazing!! I would... recommend them to anyone who wants an easy, relaxing experience!!

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    Shopped for a used car
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