Shenango Honda

We were 170 miles from home when our 2020 CRV showed a problem with the AWD. I knew this could be serious. We went to Shenango Honda to find out what was going on. Service advisor Robin so greatly helped us! She explained exactly what would be done to diagnose our problem. About 20 minutes later the tech Brian came to talk with us. He explained exactly what was going on and reassured us that this was covered under our extended Honda warranty plan. If the part was in stock, we could have had this done on the spot. But since it is not a common issue, it wasn’t. Everything was clearly written up what was done which made it simple for our hometown Honda dealer to process. They also assured us we should be fine getting home from their diagnosis, which we were. We went to our hometown Zanesville Honda this morning and they agreed on the problem. It is warranty covered, the part is ordered and will arrive in 4-5 days. We were so blessed to have Robin and Brian help us. We were in good and professional hands!! I sure hope they and Shenango Honda’s owners/managers know what a blessing they are! If we lived back in Hermitage we would certainly purchase our next Honda from you!! Way to go Shenango Honda!!!

Purchased a CRV hybrid from Shenango Honda. Had phenomenal service from Maurice Wilder! Very knowledgeable !

Missy Helm is an exceptional sales person from whom I have bought my last three Hondas. She is knowledgeable, personable and dependable and a person of integrity. She knows the business well and is kind, courteous and very helpful. She is the best! It feels good to know that I can call her anytime with a question and that she will stop whatever she is doing to answer my questions. Shenango Honda is fortunate to have someone of her quality representing them.

Missy has been a wonderful salesperson. I stop with questions approx. Once a month She is very informative, pleasant & helpful. She is very patient and pleasant....even with a pest like me

Shannon was very helpful when I came in looking for a used car. She answered all my questions and if she didn't know the answer right away, she got the answer for me later. She even ordered a cover for the cargo area that was missing, for no extra charge to me. Great doing business with her, would recommend her to anyone looking for a new or used Honda.

I had an excellent experience buying a vehicle here from Mr Wilder. He was pleasant and WAS NOT PUSHY .. I hate a pushy salesman . . I appreciated that he gave me all the information I needed for the vehicle that I was looking at, while still giving me room to breathe and make a decision without feeling pressured. I’ll definitely be buying future my cars from him.

I’m very satisfied with my experience at Shenango Honda. My saleswoman, Missy Heim is an expert sales consultant. She thoroughly explained the vehicle that I purchased, and offered to be of assistance if I ever had any questions or problems. The General Manager and other employees that I dealt with were also very helpful and welcoming. I highly recommend Shenango Honda.

I recently worked with Shannon and Jay at Shenango Valley Honda, and it was a fantastic experience. Shannon was incredibly kind, cheerful, and attentive, making sure to answer all of my questions and help me find the car to fit my needs. She and the sales manager worked together to create a payment situation that worked for me. Jay was also very helpful, assisting me with signing documents and making the process as easy as possible. I highly recommend them both and Shenango Valley Honda!

What a great place to get a car! Missy really treated me great and all of the people working there were awesome!!!

Kayla Reeher is the sole reason we gave this dealership 5 stars. She was very honest and a joy to deal with, she was also very accommodating with her time.