Fiore Toyota Audi Volkswagen

Reviews

1.0 out of 5 1.0
12 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    June 9, 2018

    I bought a new Tacoma there for 35k. They rave about Toyota’s trade in value which actually is very good but when I was getting my trucks oil changed... I found another car I was interested in. After they play their games about prices they offered me 28k for my truck which is still literally new with very low miles. They claim they needed wiggle room to make money both on my trade and the car I was looking to buy. Wouldn’t do better on the prices either. They bought my friends Subaru for 22k and sold it for 28k. They suck and they’re flat out thieves.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    March 31, 2018

    I was given a final out of the door price and interest percentage for a car I was interested over the phone. I was happy with the deal and decided to make... the 110 mile journey to the dealership. And when I was about to sign my delivery papers, I was shocked to see the price of the car bumped by 1000$ and interest rate by an additional 1% (accruing to a total of 2000$ more than agreed price). When asked about it, the managers simply said that there was 'miscommunication' and the best that they can do for the trouble is add a 100$ sheetz gas card. After more negotiations, we were able to agree on a final price (1500$ more accrued than what we agreed on ). After paying the down payment I went to look at the car. I drove a passat until early this year and didnt want a test drive and I trusted that a new car will be new (My second mistake of the day). I was shocked to see the car bumper full of scratches and scratches along side door. After pointing out, half the scratches were patched from bumper but still the patch up work was clearly visible and half the scratches remained as is. And I couldn't take no more and cancelled the deal. Sales people were kind enough to drop me back to the train station (my only positive from the hiatus). But the kind of cold, brutal arguments from one of the managers was downright appalling and a prime of example of how NOT to treat customers.

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    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 1.0 out of 5
    March 31, 2018

    I was given a final out of the door price and interest percentage for a car I was interested over the phone. I was happy with the deal and decided to make... the 110 mile journey to the dealership. And when I was about to sign my delivery papers, I was shocked to see the price of the car bumped by 1000$ and interest rate by an additional 1% (accruing to a total of 2000$ more than agreed price). When asked about it, the managers simply said that there was 'miscommunication' and the best that they can do for the trouble is add a 100$ sheetz gas card. After more negotiations, we were able to agree on a final price (1500$ more accrued than what we agreed on ). After paying the down payment I went to look at the car. I drove a passat until early this year and didnt want a test drive and I trusted that a new car will be new (My second mistake of the day). I was shocked to see the car bumper full of scratches and scratches along side door. After pointing out, half the scratches were patched from bumper but still the patch up work was clearly visible and half the scratches remained as is. And I couldn't take no more and cancelled the deal. Sales people were kind enough to drop me back to the train station (my only positive from the hiatus). But the kind of cold, brutal arguments from one of the managers was downright appalling and a prime of example of how NOT to treat customers.

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    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    September 21, 2016

    The Fiore Toyota Audi Volkswagen is a very good dealer, it has many used cars with different prices which can satisfies different requires. The service... is good enough, and the environment is excellent.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    August 19, 2016

    I purchased a Subaru from Bob at Fiore over the summer. It started out with my boyfriend and I driving my car out that I was trading with my dogs from... Chicago. We had talked multiple times through out the day so that we could have the financing approved, paper work ready, and insurance all set because our time was cutting it close. We arrived approx. 15 before closing and everyone there was awesome. They insisted we bring our dogs in so that they could properly stretch their legs, and got both of them bowls of water as well. All of the paperwork was ready when we got there. When we were done they even recommended a restaurant that was great as well. They made what could have been a scary experience, on a long day, very easy and smooth, and I greatly appreciate it. Also, the old owners of the car had dropped off an extra set of keys and they were kind enough to mail it out to me. That is above and beyond service. I am just sad that it took me this long to get to writing my review. Thanks for everything!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 3.0 out of 5
    October 8, 2015

    Contacted through cars.com and a salesman responded rather quickly. I asked for more information about a vehicle and received no further communication... from salesman or dealership.

    2.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    October 5, 2015

    Everyone that we have come in contact with at Fiore has been pleasant, helpful, and some have gone above normal expectations in making our VW purchase... a positive experience. We would have no problem recommending Fiore to our family and friends.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 4.0 out of 5
    April 9, 2014

    I FOUND THE PERSONNEL AT FIORE FRIENDLY AND COURTEOUS. THERE WAS A SLIGHT DELAY, BUT ATTRIBUTE THAT TO TWO PERSON BACKLOG IN FINANCIAL SERVICES WICH CAN... BE EXPECTED AT ANY DEALER. OVERALL, I WAS IMPRESSED.

    4.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 2.0 out of 5
    February 13, 2014

    Traveled 4 hours to trade-in and purchase a used vehicle from Fiore. Before I left I confirmed with the dealership twice that I would be able to transfer... the joint title of the trade-in to them (my wife signed over her part of the title and had to stay home for family reasons, I intended to sign my part of the title over in person should we decide to go forward with the deal). The vehicle was as advertised and Al did a great job accurately describing it over the phone to me. Everything went well until I was ready to purchase. At that point Al informed me that they would not be able to accept my trade-in title without my wife being there in person. I traveled 4 hours to see/purchase this vehicle and only after they knew I was fully invested did they change their minds about accepting the title. I ended up having to jump through many hoops to get the title in a format they desired and take a full day off work to finish the process. I did end up purchasing the car but the amount of extra effort I had to go through did not make it worth it.

    4.0 out of 5
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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    August 19, 2013

    ... If you can't say something nice don't say anything at all.

    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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