Reviews
2016 Subaru Legacy
Very pleasant to work with - got the car of my dream. Nice price, great communication and an excellent transaction.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hey Mike! So happy to hear you enjoyed your experience at our dealership, and we wish you many happy miles with your dream wheels! Thanks for allowing us to earn your business.
Buying a 2017 Toyota Avalon
Great service from Jonathon Brown in buying our new car at Bobby Rahal Toyota. He provided all the info we needed to narrow down our choice. it was a pleasant stress-free experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Wilson, thanks for sharing this feedback with us - we'll be sure to pass along your kudos to Jon and we're so happy that you enjoyed your experience while at the dealership!
Been my dealership for 5 years now
I have never had an issue with them. They have always been very helpful and accommodating. I needed to get something done ASAP and they allowed me to drop it off that night and it was fixed the next day.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Do what they say NOT
June 27, 2016 wife and I bought a used Sienna van while doing paperwork we asked about updates to the navigation, we were told if out of date they would update for free. Paperwork complete and doing vehicle check with tech we were unable to check the date on the system, tech didn't know how. We checked the manual and found it to be over 2 yrs old we asked the tech about and he said $50 to update, not what we were told but not tool bad. Returned to sales lady who said she would check with the manager but not in today. Received a call the next day, the manager said 2 yrs not that old but the update would cost $200 if we wanted done. I advised her I don't know were he lives but roads change in 2yrs. She advised there was nothing she could do.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
JaneS
We have always been very pleased with our service at Rahal Toyota. Today I asked for help with applying for a rebate on my new tires. Derek Staples, our service rep, was so helpful - and patient. I appreciate the respect and good nature that the staff always displays in our interactions. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jane - thanks for taking the time to write a review! We'll be sure to pass along your praise to Derek, and we really appreciate having you as a client!
Great place!
Great place! Helped me with everything, clean facility, they do quality and QUICK repairs, clean work space, everyone is VERY nice and willing to help YOU out. Can't wait to come back!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
So happy to hear that you had an excellent experience, Ken! Thanks for taking the time to write a review, we'll see you next time!
4Runner Trail
I just purchased a CPO 4Runner. Sales did not push at all and answered all my questions. In today's world you're limited to market pricing, Kelly blue book etc. They hit me low on the first trade value but I held to market average as they did on price. My only complaint would be the tech review of the vehicle. Since I already had my phone connected during the test drive he said what else do you want to know? While the 4Runner is simple on technology, I expected a top to bottom run through of every possible configuration. Overall it was a good experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jeff! Thank you for taking the time to write a review for us, as your feedback is very valuable and we will use it to coach our Technology Specialist team. We are grateful that you chose our dealership when purchasing your 4Runner - welcome to the Rahal family!
Insurance Sales Rep.
I have yet to buy a vehicle from these folks however, I have been dealing with Britney in regards to looking for the perfect vehicle for my family. She has been so patient and very informative and attentive. I am just waiting for you folks to get the vehicle that we want and I'll be in to buy it. Thank you for being decent people to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thanks so much for the feedback, Gordy! Brittney and the rest of our Internet Sales team strive to provide exceptional service. I'll be sure to pass your kind words onto her.
Always the best Deals and Customer Service!!
I just made my 2nd car purchase from Bobby Rahal, with Jen Alves being the sales representative on both occasions. Every time you walk into the dealership it just feel right. From the cleanliness of the vehicles, to the knowledgeable staff, and great deals. My husband will be in the market for a new Toyota within the next 2 years, and we already know exactly where we are going! Highly, highly recommend Bobby Rahal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Yrina, we're thrilled to hear that you had an outstanding experience with Jen! Thank you for allowing us to earn your business (twice!), we'll see you next time!
Bobby Rahal is the best!
If you are looking for a car this is the place to go! I just purchased my third car. The first car my godmother bought from Bobby Rahal and I bought it from her. The other two cars I bought directly from Bobby Rahal. The staff there truly care about their customers. Everyone I've met has been exceptional! I'm proud to say I'm an owner of a Bobby Rahal vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase