Fred Beans Ford of Mechanicsburg

4.4 out of 5 4.4

Reviews

4.4 out of 5 4.4
76 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    May 16, 2020

    Checked a CPO car on line one night and did an on line chat. I also requested to be notified if there was a price change. The next day I was contacted... and the price of the car went up $2,000. Talk about bait and switch. The representative wondered "how that could happen. " The following day at 2AM, 3AM, and 4AM an email was sent to me notifying me of a price change. Later that day, I check Fred Beans website for the vehicle that I was interested in and it was no longer in stock. The next day the car was marked as sold. The representative avoided contacting me after I pointed out how the price changed over night. How can this be a reputable dealer with these kinds of antics.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    August 16, 2019

    As it has been the case since I first purchased my car here, I had good service on time at reasonable cost, done by courteous staff.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • August 1, 2017

    I just completed my second and most satisfactory lease experience of a new Ford Fusion. My salesperson was most attentive to my wants and needs as well... as to the limited amount of time I actually spend driving. He was able to show me a more affordable vehicle with almost every option I thought I wanted but actually rarely used in my current model. He went out of his way to obtain this Fusion in the exterior/interior color that was my "must have" combination.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Christine, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything... else we can do for you! Safe travels!

  • 1.0 out of 5
    June 5, 2018

    I purchased a used Ford F150 from Fred Bean Ford, Chip (sales person) told me that it went through the service department and was completely checked over... which put me at ease because I was purchasing a Ford truck that a certified Ford Technician just looked over and I was spending more than $1,300.00 over KBB value, well less than 6,300 miles later it developed a mis-fire on cylinder #5, the intake was cracked leaking antifreeze into the cylinder, the intake needed to be replaced, the coil packs needed to be replaced and the spark plugs were replaced. I contacted Fred Bean Ford and was told they wouldn't help me on the cost of the repairs. I wouldn't recommend purchasing a vehicle from this dealership, it was a costly mistake on my part.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Cj, we always strive to do 100% for all of our customers so we?re extremely disappointed to hear of your negative experience with us. Please give us a... call if you?d like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care. Mrs. McGarry 877-275-2914

  • 5.0 out of 5
    March 9, 2018

    Got me in quickly and service (oil change and tire rotation) done in less than an hour. Very happy with experience. Would def recommend to anyone. Bought... there too

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 4.0 out of 5
    February 13, 2018

    Easy purchase excellent selection good cars and tricks overall good buying experience

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the great 4-star rating! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for ta...king the time to let us know how we're doing.

  • 5.0 out of 5
    January 17, 2018

    Salesman was very fair, friendly and knowledgable as well as the financial guy

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    January 13, 2018

    It was a great experience, they respected the customer and were honest and up front.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    January 6, 2018

    Bought a 2018 Ford Escape, I am really pleased with their quality of service, and thank Chip the salesman for helping make it possible.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    December 29, 2017

    Chuck was our sales person. Very low key and knowledgeable, was great to work with.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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