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(435 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Faulkner Toyota Harrisburg from DealerRater.

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Fernando was great.

Fernando was great. Took a little long with final paperwork. Overall a very good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Faulkner Toyota is the best!

Faulkner Toyota is the best! Service is excellent and accommodating. I trust them with my 4Runner and I know I’m driving a safe vehicle! They are friendly, professional and their waiting area is always clean and welcoming! My daughters, nephew and boyfriend all drive Toyotas from Faulkner!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Lee Sprout made sure to have my vehicle in at that time

Lee Sprout made sure to have my vehicle in at that time discussed as well as having it done in a timely manner. He remained profession through all of our interactions and is a wonderful asset to the faulkner family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was exploring options after my 2020 Prius (also bought

I was exploring options after my 2020 Prius (also bought from Faulkner) was assessed as a total loss after an accident and ended up driving off the lot with a Gold Certified Toyota Corolla Cross Hybrid. I think this is going to be a great fit for my family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Susan, we appreciate you taking the time to leave us this feedback. Safe travels!

This dealer shop provides best service.

This dealer shop provides best service. Whatever buy a car or maintenance all the employees are super nice and professional. I love it .I will recommend it to all my family and friends .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! We want all our customers to feel this way when leaving our dealership!

Like I mentioned above, I was thrilled that no one

Like I mentioned above, I was thrilled that no one removed my Costco Tire sticker from the windshield and throw it away. However I believe this is only due to the fact that I left a note taped to the windshield

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Judith, we appreciate you taking the time to leave us this feedback. Our team is available should you require any extra help.

Inspection went Smoothly Satisfied with their service.

Inspection went Smoothly Satisfied with their service. Yes no yes no yes no yes no Yes no yes no. Nothing else to add. Have a nice day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello John, thank you for sharing your positive experience! We hope you continue to choose us for all your automotive needs! Take care!

Excellent waiting area with many amenities.

Excellent waiting area with many amenities. However, the water in the water bottle filling station tastes very chlorinated and I had to dump it. Very kind older gentleman greeted me and prepared my car for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Valerie, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

This dealership is not customer oriented or customer

This dealership is not customer oriented or customer friendly. They care only about money. They won’t call you back. Good luck with calling Toyota Care. They will not doing anything to help. This is the worse dealership I’ve ever had to deal with in service and sales. Want to buy from here be ready to stay all day while they eat in front of you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Great experience at Faulkner Toyota everyone was friendly

Great experience at Faulkner Toyota everyone was friendly and very accommodating, it was a real pleasure and am looking forward to a long relationship. A special shout out to Frank, Lee and Nial who made my experience special… thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.