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Jennings Chevrolet, Buick, GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (19 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (19 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jennings Chevrolet, Buick, GMC from DealerRater.

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Very clean and welcoming facility.

Very clean and welcoming facility. Very nice lounge with seating, tv, coffee and tea and vending machine. Clean restrooms. Terry was very easy to work with and Tracy was very pleasant and friendly with us! I?d purchase another vehicle from this dealership for sure!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Carmen, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Jennings Chevrolet is an awesome dealership.

Jennings Chevrolet is an awesome dealership. Great leadership and customer service. Purchased several cars there. Always feel valued and appreciated. Highly recommend to anyone looking for a great deal and trusted dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for choosing Jennings Chevrolet Buick GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

2023 Equinox purchase from Steve Potter

I purchased a new 2023 Equinox LS from Steve Potter at Jennings of Chambersburg. We had to wait a few days for it to arrive at Jennings but we are very happy with the process! Steve was excellent to deal with! He was very professional and knowledgeable. I will recommend my family and friends deal with him in the future. Very happy with my new ride!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Loyalty means nothing

My family has dealt with Jennings for a long time. I personally bought 4 cars there and my family had bought over 10 autos. My dad is a retired GM employee. Looking to order a GMC Yukon. Said to come up knowing we are GM pricing and when we got their 1st thing, they said these vehicles are in high demand and we are not offering this. Bottom line is they are worried about the lining in their pockets and loyalty means nothing. I found a dealership that I now will take all my vehicles to get service and will not spend another dime in that dealership. If Mr. Jennings knew this, he would most likely not let that happen. I did find my dealership with no mark ups and will take GM employee pricing!

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 3.0
  • Overall facilities 2.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Bad salesman!

September 28th I was vehicle shopping, and decided to go into Jennings Buick in Chambersburg, and because I asked questions he cussed at me..HORRIBLE EXPERIENCE!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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dyaukey@yahoo.com

The salesman was very nice and the owner was super, and check in service was very good, but check service was not informed of warranty. He was not very professional. Maybe there should be something on paper work to be a little more informed if the same employee isn't available when checking out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Service

Best place to get a vehicle and for service! Recommended for everyone. Terrific staff and best service hands down!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Buick Lacrosse

Replaced Stabilink? Needed to be ordered. Difficuliity removing old one. Offered loaner car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oil change, and vehicle inspection

Good service, clean waiting area and knowledgeable employees.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Denise Acadia

Excellent Dealership and very knowledgeable on the vehicle they are representing

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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