Skip to main content

Providence Chrysler Dodge Jeep

(394 reviews)
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2016 consumer dealer award

Reviews

(394 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Providence Chrysler Dodge Jeep from DealerRater.

Want to share your experience with this dealership?

Write a review

Service was punctual and received good feedback from

Service was punctual and received good feedback from technician on the issue that was experienced.

Service was punctual and received good feedback from

Service was punctual and received good feedback from technician on the issue that was experienced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear about your positive experience with our service and technician at Providence Autos. Take care.

Show full review

Raymond and Chris were great to work with.

Raymond and Chris were great to work with. Im out of state and we did all the numbers through email, text or phone. They gave me a fair price for my trade and a great deal on used Gladiator. Raymond was easy to talk to and knowledgable. He answered all my questions and made me feel comfortable with the purchase. There was no pressure at any point. Once I got to the dealership Raymond greeted me and we got a few last things done for the paper work. Chris was the finance manager who came out and greeted me and he was very nice as well. He asked me about some add ons but there was no pressure at any point to buy anything that I didn't want. Chris and Raymond were both very down to earth and easy to talk to. Because I did my credit app online I was only in the finance office for 10 mins. Great buying experience. Would come back to buy here again

Raymond and Chris were great to work with.

Raymond and Chris were great to work with. Im out of state and we did all the numbers through email, text or phone. They gave me a fair price for my trade and a great deal on used Gladiator. Raymond was easy to talk to and knowledgable. He answered all my questions and made me feel comfortable with the purchase. There was no pressure at any point. Once I got to the dealership Raymond greeted me and we got a few last things done for the paper work. Chris was the finance manager who came out and greeted me and he was very nice as well. He asked me about some add ons but there was no pressure at any point to buy anything that I didn't want. Chris and Raymond were both very down to earth and easy to talk to. Because I did my credit app online I was only in the finance office for 10 mins. Great buying experience. Would come back to buy here again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Raymond and Chris made your out-of-state purchase a smooth experience at Providence Autos! It's great to know you felt comfortable with the process, from fair pricing on your trade-in to quick financing. We appreciate your kind words and look forward to welcoming you back in the future!

Show full review

I’ve bought 7 new vehicles from Providence over the last

I’ve bought 7 new vehicles from Providence over the last 20 years. I’ve always been treated very well, never tried to upsell me for a bigger commission. The service department is always top notch. I really like the technition’s eye view afforded to me while I wait. Dwayne and Crystal are just outstanding service providers, scheduling me on my terms, keeping me informed along the way, and finishing me up with every detail of my visit. Super dealership!

I’ve bought 7 new vehicles from Providence over the last

I’ve bought 7 new vehicles from Providence over the last 20 years. I’ve always been treated very well, never tried to upsell me for a bigger commission. The service department is always top notch. I really like the technition’s eye view afforded to me while I wait. Dwayne and Crystal are just outstanding service providers, scheduling me on my terms, keeping me informed along the way, and finishing me up with every detail of my visit. Super dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

It's great to hear about your positive experiences with Providence Autos over the years. We appreciate your loyalty and are pleased our team makes you feel valued during every visit. Thank you for sharing this feedback, and wishing you many more enjoyable journeys ahead!

Show full review

I drive over an hour for service.

I drive over an hour for service. I is hard to find an honest automotive dealer. They have been wonderful.

I drive over an hour for service.

I drive over an hour for service. I is hard to find an honest automotive dealer. They have been wonderful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

John, thank you for making the drive to see us at Providence Autos! We're delighted to hear that our team has earned your trust and provided wonderful service. Safe travels, and we look forward to seeing you next time!

Show full review

Clean,efficient facilities .

Clean,efficient facilities .courteous helpful associates nothing too much for them to do to make your experience the best!

Clean,efficient facilities .

Clean,efficient facilities .courteous helpful associates nothing too much for them to do to make your experience the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback! We're delighted to hear that our team at Providence Autos made your experience exceptional. We appreciate your support and look forward to serving you again in the future!

Show full review

The dealership and salesman were very knowledgeable of

The dealership and salesman were very knowledgeable of the vehicle. And very pleasant to talk too. A very honest to work with .

The dealership and salesman were very knowledgeable of

The dealership and salesman were very knowledgeable of the vehicle. And very pleasant to talk too. A very honest to work with .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that our team at Providence Autos provided you with knowledgeable and pleasant service. Thank you for choosing us, and we hope you're enjoying your new vehicle!

Show full review

A very good dealership to get a vehicle that makes you

A very good dealership to get a vehicle that makes you happy. An sales person tells that’s what they want to do .

A very good dealership to get a vehicle that makes you

A very good dealership to get a vehicle that makes you happy. An sales person tells that’s what they want to do .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the kind words regarding Providence Autos. Take care.

Show full review

Krystal was great getting things done.

Krystal was great getting things done. I was there for new tires and oil change and front in alignment they all did a fine job

Krystal was great getting things done.

Krystal was great getting things done. I was there for new tires and oil change and front in alignment they all did a fine job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Charlie, we're delighted to hear that Krystal and the team at Providence Autos took great care of your vehicle needs. Thanks for choosing us!

Show full review

Very kind, professional and efficient!

Very kind, professional and efficient! I highly recommend this dealership. Traded a car in for a jeep compass. No hassle, no nonsense! 100 out of 100!

Very kind, professional and efficient!

Very kind, professional and efficient! I highly recommend this dealership. Traded a car in for a jeep compass. No hassle, no nonsense! 100 out of 100!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Sue, thank you for the fantastic feedback! We're delighted to hear your experience at Providence Autos was hassle-free and efficient. Enjoy your new Jeep Compass!

Show full review

Called first thing in the morning about my check engine

Called first thing in the morning about my check engine light being on and an oil change needed and Dewayne from services was able to squeeze me in their tight schedule. I will definitely be taking my truck and wife’s jeep there from here on out. Thanks again Dewayne it was much appreciated!

Called first thing in the morning about my check engine

Called first thing in the morning about my check engine light being on and an oil change needed and Dewayne from services was able to squeeze me in their tight schedule. I will definitely be taking my truck and wife’s jeep there from here on out. Thanks again Dewayne it was much appreciated!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Justin, we're delighted to hear that Dewayne was able to assist you promptly at Providence Autos. Thank you for trusting us with your vehicles, and we look forward to serving you again in the future!

Show full review
See all 394 reviews