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Rectangle 48
Sales
Service Closed

Providence Autos Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

9:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 5:00 PM

Tuesday

7:00 AM - 5:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 5:00 PM

Friday

7:00 AM - 5:00 PM

Saturday

7:30 AM - 2:30 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2016

At Providence Autos we are a service organization where our employees are committed to providing an uncompromising, unpa

...

ralleled service experience. Through our foundational values, we will provide the finest personal service, while exceeding expectations, in a warm and professional atmosphere. We would only expect you to buy from the dealer who gives you the best deal. Come see why we are the best dealer and the best deal around.

""We would expect you to buy from the dealer who gives you the best deal"."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
182 lifetime reviews. Includes reviews of Providence Autos from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    January 10, 2019

    One of the best car buying experiences I have ever had. I found the car I wanted on car gurus and contacted Jason who was incredibly helpful with setting... up an appointment to test drive. Bruce took me on the test drive and was very knowledgeable about the car and all of its features. I never felt pressured into buying. I would highly recommend to anyone.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for taking the time to leave us a wonderful review. It's great to know that Jason and Bruce made your car-buying experience smooth and pleasant.... Thank you for the recommendation.


    Worked with:
    Jason Randisi

    Internet Manager

    (5.0) 36 reviews

    Bruce Hammond

    Sales Consultant

    (5.0) 11 reviews

  • 5.0 out of 5
    January 5, 2019

    Awesome place to buy a new car or truck . Really like the renovations to the showroom , they had a very large amount of trucks for sale on the lot , but... had a bigger inventory right down the road at their overflow lot . Great sales people and staff . Everyone I dealt with was great and very helpful . Will definitely buy from them again .

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the excellent review! We are happy to hear that you'll be returning to us in the future and we look forward to it.


    Worked with:
    Jason Randisi

    Internet Manager

    (5.0) 36 reviews

    Ralph Feltman

    Sales Consultant

    (5.0) 11 reviews

  • May 30, 2016

    We got everything and more, we were treated with respect and all our questions were answered. Our salesman was Ralph Feltman, he was a top notch salesman... and a good person. Best car buying experience we ever had. The Business Manager, Ryan Stoll, was also great to work with.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 31, 2018

    If you're looking for a great car buying experience, this is the place. Highly professional staff, low pressure sales and great inventory. Shop here!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Scott, thanks for taking the time to leave us a positive review and rating! We are happy to know that you had a great car-buying experience and that o...ur staff was professional! We hope that you will continue to visit us in the near future!


    Worked with:
    Jason Randisi

    Internet Manager

    (5.0) 36 reviews

    Ralph Feltman

    Sales Consultant

    (5.0) 11 reviews

  • 5.0 out of 5
    December 20, 2018

    Salesmen worked with us about what we liked and what our needs were. He went out of his way to meet all our needs. Our next vehicle purchase will be through... this dealership. 100% satisfaction

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the positive review! We're so glad that our team has earned five-stars from you. It was truly our pleasure to serve you and ensure that ...you are satisfied.


    Worked with:
    Bruce Hammond

    Sales Consultant

    (5.0) 11 reviews

    Doug Rineer

    Sales Manager

    (3.9) 26 reviews

    Dwayne Guatta

    Service Advisor

    (4.4) 10 reviews

  • 5.0 out of 5
    December 12, 2018

    Having lived outside of the US for years and needing to buy a used car that would fit our large family was not an experience I was looking forward to.... However, Ralph Feltman and Jason Randisi were a joy to work with. Ralph was very kind in even caring for my family's needs when we all came for a test drive. Great customer service. No pressure. Wonderful communication. And a great van at a good price. Thank you Ralph and Jason for a great experience buying a used van.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Thank you for taking the time to share your positive experience with us! And congratulations on the purchase of your van for your family! We ar...e very excited to hear that your car buying experience was a pleasant and stress-free one. We are happy to know that Ralph and Jason worked very hard to make sure you and your family felt comfortable and that they found you a great van at a great price! Please don't hesitate to contact us should you need any further assistance. Come back and see us soon!


    Worked with:
    Jason Randisi

    Internet Manager

    (5.0) 36 reviews

    Ralph Feltman

    Sales Consultant

    (5.0) 11 reviews

  • 5.0 out of 5
    December 1, 2018

    Had a great experience finding the right car for me within my means. No pressuring to buy a car I didn???t feel right in. Had a few requests that were... met with LNP problem. Mr Hammond was ver friendly and professional. Would deffinstelt recons this dealer as I already have!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello,Thank you for your positive review! We are happy to learn that your experience with us was great. We value your business and look forward to wor...king with you again!


    Worked with:
    Bruce Hammond

    Sales Consultant

    (5.0) 11 reviews

  • 5.0 out of 5
    November 27, 2018

    My husband and I thoroughly enjoyed our car buying experience at Providence Autos. We purchased a 2016 Chrysler 200S. The car was in mint condition and... the price was unbeatable! Jason was quick to respond to our request online and Bruce did a phenomenal job explaining everything to us and making the process painless! The experience could not have been any better!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience with us! We're happy to hear it was excellent. Come back and see us again!


    Worked with:
    Jason Randisi

    Internet Manager

    (5.0) 36 reviews

    Bruce Hammond

    Sales Consultant

    (5.0) 11 reviews

  • 1.0 out of 5
    November 13, 2018

    This was the first time and last time my family and I shopped at Providence Autos. Doug was filling in for the financial lady this day. The salesman helping... us couldn't locate him delaying our already time restricted day. Eventually we got up and left without making the deal. The brief encounter we did have with him he acted like he had no time for my daughter and I. Our salesman followed up with us a day after, but after the vibe we got from a manager, we knew not to give them our business.

    1.0 out of 5
    Customer Service
    1.0 out of 5
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    1.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello,It's disappointing to learn that the customer service didn't meet your expectations. I would appreciate the chance to reach out to you and addre...ss your concerns. Please contact me at your earliest convenience to discuss further. I look forward to hearing from you.Best regards,Tom Van Eck General Sales ManagerTVaneck@lcmotors.net(717) 284-9900 Ext. 1850


    Worked with:
    Doug Rineer

    Sales Manager

    (3.9) 26 reviews

  • 1.0 out of 5
    October 28, 2018

    Rude sales manager. Doug Rineer was difficult to speak with. He would never return voicemails regarding a situation. Providence Autos has lost my business.... After requesting to speak with his manager, a return call was made. This issue still isn't resolved, but I am not going to beat a dead horse. Reviews speak for themselves. Take your business elsewhere.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, I am sorry to learn that our services did not meet your expectations and would like the opportunity to discuss this in greater detail. Please ...feel free to reach out to me with your preferred contact information so that we may address your concerns. Thank you. Best, Tom Van Eck General Manager TVaneck@lcmotors.net (717) 284-9900 Ext. 1850


    Worked with:
    Doug Rineer

    Sales Manager

    (3.9) 26 reviews

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