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Rectangle 48
Sales
Service Closed

Providence Autos Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

9:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 5:00 PM

Tuesday

7:00 AM - 5:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 5:00 PM

Friday

7:00 AM - 5:00 PM

Saturday

7:30 AM - 2:30 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2016

At Providence Autos we are a service organization where our employees are committed to providing an uncompromising, unpa

...

ralleled service experience. Through our foundational values, we will provide the finest personal service, while exceeding expectations, in a warm and professional atmosphere. We would only expect you to buy from the dealer who gives you the best deal. Come see why we are the best dealer and the best deal around.

""We would expect you to buy from the dealer who gives you the best deal"."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
174 lifetime reviews. Includes reviews of Providence Autos from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    October 28, 2018

    Rude sales manager. Doug Rineer was difficult to speak with. He would never return voicemails regarding a situation. Providence Autos has lost my business.... After requesting to speak with his manager, a return call was made. This issue still isn't resolved, but I am not going to beat a dead horse. Reviews speak for themselves. Take your business elsewhere.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Providence Autos

    Hello, I am sorry to learn that our services did not meet your expectations and would like the opportunity to discuss this in greater detail. Please ...feel free to reach out to me with your preferred contact information so that we may address your concerns. Thank you. Best, Tom Van Eck General Manager TVaneck@lcmotors.net (717) 284-9900 Ext. 1850


    Worked with:
    Doug Rineer

    Sales Manager

    (4.2) 24 reviews

  • 5.0 out of 5
    October 23, 2018

    I saw a 2015 Jeep Grand Cherokee Summit on the dealer's website and contacted their salesman, Herb Denton. He had left for the day but returned my voice... mail message the first thing the next morning. Herb went out of his way to accommodate my schedule to view and test drive the vehicle I was inquiring about and subsequently ended up purchasing at a price lower than similar models at other dealerships.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Providence Autos

    Thank you for sharing! We appreciate you telling us about your positive experience and we wish you the best!


    Worked with:
    Herbert A Denton

    Sales Consultant

    (5.0) 12 reviews

  • May 30, 2016

    We got everything and more, we were treated with respect and all our questions were answered. Our salesman was Ralph Feltman, he was a top notch salesman... and a good person. Best car buying experience we ever had. The Business Manager, Ryan Stoll, was also great to work with.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 19, 2018

    Tom and his team are the best! Honest. Straight-forward. Over-achieving. Easily the best car buying experience we’ve ever had, and it’s... not close. You will not find a better dealer.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words! It was a pleasure working with you. Reach out to us if we can help you with anything in the future.


    Worked with:
    Tom Van Eck

    Sales Manager

    (4.6) 15 reviews

    Doug Rineer

    Sales Manager

    (4.2) 24 reviews

  • 5.0 out of 5
    October 18, 2018

    Great dealership easy to work with not overbearing when trying to sell you a car. The sales team willing to go the extra mile for the customers

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Providence Autos

    Thank you for taking the time to leave us your positive feedback. We are happy to know that your sales experience with us went well and that our sales... team was great. It is wonderful that our sales team provided you with great customer service and we hope that you will continue to visit us in the future! Have a good day!


    Worked with:
    Bruce Hammond

    Sales Consultant

    (5.0) 7 reviews

  • 5.0 out of 5
    October 18, 2018

    Dwayne does an excellent job communicating with his customers. Explains everything in a clear and precise manner. Extremely pleasant. His follow up phone... call was very much appreciated. First class job!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Dick, for letting us know that you had a 5-star experience. We appreciate your shout-out to Dwayne, and we'll be sure to let him see ...your feedback. It was our pleasure having you, and come back to see us anytime.


    Worked with:
    Dwayne Guatta

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    October 12, 2018

    Staff was friendly and helpful. Salesman was very helpful an knows his product. The jeep we purchased is awsome love the color mojito ! Thank you look... forward to a great time in our new jeep

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Tim, You will look fantastic in your jeep, and it was such a pleasure doing business with you. Please reach out if we can assist you in anything ...else, and enjoy your new ride.

  • 5.0 out of 5
    September 15, 2018

    We traveled from Annapolis Md to Providence autos to look at a used car. The advertised price was the actual price they were willing to sell the car for.... (this was not the case with every dealer we had contact with.) We actually negotiated some off the advertised price to help us stay with in our budget. Bruce Hammond was very straight forward and easy to work with. It was well worth the drive. I would recommend Bruce & Providence autos.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Bruce Hammond

    Sales Consultant

    (5.0) 7 reviews

  • 5.0 out of 5
    August 20, 2018

    This is our 3rd vehicle that we've purchased from Ralph and won't be our last! Each time has been unique and Ralph has not disappointed us - he's proactive,... understanding, and knowledgable.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ralph Feltman

    Sales Consultant

    (5.0) 8 reviews

  • 4.8 out of 5
    August 1, 2018

    Very Friendly!! I came from Long Island NY to look at a used Ram. I was very hesitent to travel that far hoping that the truck was everything the internet... showed. It was everything and more but the way Hank treated me was amazing!! I would come back again!!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Hank Nusbickel

    Sales Consultant

    NOT RATED

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