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2025 consumer dealer award
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2025 consumer dealer award 2016 consumer dealer award

Reviews

(392 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Providence Chrysler Dodge Jeep from DealerRater.

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I’ve bought 7 new vehicles from Providence over the last

I’ve bought 7 new vehicles from Providence over the last 20 years. I’ve always been treated very well, never tried to upsell me for a bigger commission. The service department is always top notch. I really like the technition’s eye view afforded to me while I wait. Dwayne and Crystal are just outstanding service providers, scheduling me on my terms, keeping me informed along the way, and finishing me up with every detail of my visit. Super dealership!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It's great to hear about your positive experiences with Providence Autos over the years. We appreciate your loyalty and are pleased our team makes you feel valued during every visit. Thank you for sharing this feedback, and wishing you many more enjoyable journeys ahead!

I drive over an hour for service.

I drive over an hour for service. I is hard to find an honest automotive dealer. They have been wonderful.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

John, thank you for making the drive to see us at Providence Autos! We're delighted to hear that our team has earned your trust and provided wonderful service. Safe travels, and we look forward to seeing you next time!

Clean,efficient facilities .

Clean,efficient facilities .courteous helpful associates nothing too much for them to do to make your experience the best!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for the fantastic feedback! We're delighted to hear that our team at Providence Autos made your experience exceptional. We appreciate your support and look forward to serving you again in the future!

The dealership and salesman were very knowledgeable of

The dealership and salesman were very knowledgeable of the vehicle. And very pleasant to talk too. A very honest to work with .

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We're delighted to hear that our team at Providence Autos provided you with knowledgeable and pleasant service. Thank you for choosing us, and we hope you're enjoying your new vehicle!

A very good dealership to get a vehicle that makes you

A very good dealership to get a vehicle that makes you happy. An sales person tells that’s what they want to do .

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind words regarding Providence Autos. Take care.

Krystal was great getting things done.

Krystal was great getting things done. I was there for new tires and oil change and front in alignment they all did a fine job

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Charlie, we're delighted to hear that Krystal and the team at Providence Autos took great care of your vehicle needs. Thanks for choosing us!

Very kind, professional and efficient!

Very kind, professional and efficient! I highly recommend this dealership. Traded a car in for a jeep compass. No hassle, no nonsense! 100 out of 100!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Sue, thank you for the fantastic feedback! We're delighted to hear your experience at Providence Autos was hassle-free and efficient. Enjoy your new Jeep Compass!

Helpful, clean and efficient.

Helpful, clean and efficient. I liked the video review text of service and Dwayne’s explanation.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi Dave! Thank you for leaving us this five-star review and for your kind words for Dwayne from our service team at Providence Autos! We'll see you next time!

Called first thing in the morning about my check engine

Called first thing in the morning about my check engine light being on and an oil change needed and Dewayne from services was able to squeeze me in their tight schedule. I will definitely be taking my truck and wife’s jeep there from here on out. Thanks again Dewayne it was much appreciated!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Justin, we're delighted to hear that Dewayne was able to assist you promptly at Providence Autos. Thank you for trusting us with your vehicles, and we look forward to serving you again in the future!

Purchased two vehicles at Providence Autos.

Purchased two vehicles at Providence Autos. Great place for service, going on 12 years with the friendly, knowledgeable staff within the service department.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi Ksreicker, thank you for your loyalty and support over the years! We're delighted to hear that you've had such positive experiences with our team at Providence Autos. We look forward to continuing to serve you in the future! Safe travels!