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Fairfield Auto Mall

(1,196 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–6:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–5:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00am
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award

Reviews

(1,196 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Friendly service advisors, and quick on time completion

Friendly service advisors, and quick on time completion of the work. It was easy to schedule the appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great people and very respectful, appointments are easy

Great people and very respectful, appointments are easy and they immediately when service has been completed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service.

Great service. Excellent staff. They were extremely helpful and courteous. I’ll return and recommend to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

We continue to come back to Chuck because he genuinely

We continue to come back to Chuck because he genuinely cares about us and his costumers! He’s absolutely fantastic and makes everything so smooth!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

They were very nice when I called and got me in as soon

They were very nice when I called and got me in as soon as possible. They were very pleasant when I got there and had my car done in no time at all And they washed it for me and everything. The young man that waited on me was very nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Quick response time for getting an appointment.

Quick response time for getting an appointment. Always kind and good service with minimal wait time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Phil is top notch and extremely reliable.

Phil is top notch and extremely reliable. Very competent and experienced in his work knowledge

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil change, tire rotation, 94 dollars!

Oil change, tire rotation, 94 dollars! Ridiculous, I could do it myself for $25. Won’t happen again. Just not right

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Once again, Chuck and Tyler made the buying experience

Once again, Chuck and Tyler made the buying experience smooth and easy. I came in looking for a new vehicle and we quickly narrowed things down, and worked around a tight schedule to get things done. I never felt pressured or rushed, just taken care of and valued.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

No pressure at all.

No pressure at all. Gave me what I wanted for my trade. Knowledgeable about product.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.