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Aubrey Alexander Toyota

(716 reviews)
Visit Aubrey Alexander Toyota
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 12:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–5:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
New (570) 884-5209 (570) 884-5209
Used (570) 884-7027 (570) 884-7027
Service (570) 884-7030 (570) 884-7030

Reviews

(716 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Aubrey Alexander Toyota from DealerRater.

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Great Experien e

Shopping for a new car can be daunting. However, if you have a salesperson like Trevor Demko, you have had a great experience. Trevor is very knowledgeable and professional. He is able to answer and to explain any question posed to him. I knew from the time I met him, he would be able to find the perfect vehicle for me. The financial individuals were professi9nal as well, and the General Manager, Dave Wead was personable and Genuinely interested in providing the right vehicle for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchased 2019 Rav4

Willing to listen to customer. Haikel is an outstanding salesman, keeps buyer informed, offers options. Good selection of vehicles. Excellent facility. Makes car buying fun.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Dealership, Great Deal, Great Staff!

I drove 180 miles from Western NY to deal with Tom Gallagher and the Internet staff! Great Internet deal on a 2019 Highlander Limted! This was my third vehicle purchased from Aubrey Alexander! Previously I had purchased a couple of Tacomas here! They offered the absolute best up front pricing and the best trade values! No issues at all!! A couple text messages and one phone call later, success!!! Well worth the drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2016 Honda CR-V AWD

Rick was an awesome salesperson, very understanding, easy going, extremely low pressure. I will buy from him again. Got a great deal and my wife loves the SUV. Thanks again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1794 Edition Toyota Tundra

My family has purchased many vehicles over the years from Aubrey Alexander Toyota. It has always been a pleasure dealing with the staff. I just bought a 2019 Tundra. John was a great salesman he stayed with us until we took delivery.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience

Haykel Abrougui was awesome! Really worked with us to find the right vehicle, I highly recommend Haykel to anyone looking to purchase a vehicle, he will worm with you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New Vehicle

They beat everyone in price. Friendly and very helpful. Nobody will beat them in giving the deal the other guy won’t. This is my second vehicle I purchased, will be back when it is time for a new one again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Outstanding customer service.

Excellent service. They went above & beyond in helping us purchase our Toyota Tacoma, the facilities were very pleasant with the fountain, coffee, popcorn.very relaxing car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Trade In/Vehicle Purchase

Highly recommend Toyota. Traded in the Toyota Corolla and purchased a Rav4. This is the second vehicle that we've bought from this dealership. Haykel provided wonderful service and made the process very pleasant. He strived to meet our price range and expectations. Haykel went above and beyond, even to the point of helping to transfer items from our old vehicle to new.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New Tacoma

Returned to Tom Gallagher for a new truck. Very helpful, personable. Does whatever he can for the customer. Very knowledgeable of the products. Won't go to any other salesperson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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