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Krause Toyota

(135 reviews)
Visit Krause Toyota
Sales hours: 8:30am to 5:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–5:00pm 7:30am–5:00pm
Tuesday 8:30am–5:00pm 7:30am–5:00pm
Wednesday 8:30am–5:00pm 7:30am–5:00pm
Thursday 8:30am–5:00pm 7:30am–5:00pm
Friday 8:30am–5:00pm 7:30am–5:00pm
Saturday Closed Closed
Sunday Closed Closed
New (610) 709-6890 (610) 709-6890
Used (610) 709-6938 (610) 709-6938
Service (610) 709-6816 (610) 709-6816

Reviews

(135 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krause Toyota from DealerRater.

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Great experience!

I drive an hour to reach this dealership but I would gladly drive longer to utilize their sales and service. Friendly, professional, and competent are a few compliments I can think of. I won’t hesitate to recommend Krause to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate you taking the time to leave such a positive review! We are delighted to hear that you found our dealership to be friendly, professional, and competent. Thank you for your recommendation and we look forward to serving you again in the future.

Great Dealership & Service!!

Have been go to Krause Toyota since 2005, never had a problem with their service. I would highly recommend them. Their waiting area is very clean and relaxing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

This is great to hear! Thank you for taking the time to leave this review. We value your continues business and look forward to working with you again in the future.

Above and beyond

I have been dealing with Krause since the early 90's. I Highly recommend them. Especially their service department they go above and beyond. Thanks to all the staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

This is great to hear! We sincerely appreciate your continued business. We look forward to your next visit!

2019 Highlander Hybrid Service Appointment

Had a 10 am scheduled appointment for state/emissions inspection and oil and filter change. My vehicle promptly went in for service which was completed in a timely manner. Since I had driven the vehicle less than 5K miles since my last inspection, the Service Adviser indicated that the emission inspection qualified to be performed at a lower cost. That was a nice surprise. Thanks Krause Toyota.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your review, Steve! We're happy to hear that your appointment went well and your service was performed efficiently. Please let us know if there's anything else we can do to help. We look forward to your next visit!

Excellent and professional service

Professional, no hassle experience from Cliff. Kept me updated while vehicle was in transit. Would purchase again and highly recommend. Tara was a pleasure to work with as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Happy we could help! Thanks for taking the time to leave this review!

Professional, timely service

It's hard to believe my Tacoma 4WD is just shy of 2 years old already! Krause has taken care of routine maintenance every step of the way in a timely and professional manner. Just had the complimentary 20K service completed along with a state inspection, I was back on the road in an hour, and the Taco runs great! I'll shop Krause again for sure when it is time for a new Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Pa Lad, thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Krause Toyota for your service needs and we hope to work with you again next time.

Great Dealership & Service!!

Have been going to Krause Toyota since 2005, have always had great service there. The Service Dept is very professional and polite, advising us what is best for our car. We purchased a brand new Camry LE in 2016 from Krause, taken right out of the showroom. We've never had any problems with it. Highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for choosing Krause Toyota. We appreciate your loyalty and hope to continue serving you for years to come!

What great people

Had the oil changed on my 2015 Highlander. I can’t say enough good things about the Service Depertment. I am always treated like an old friend. The guys and gal go over all the options, making suggestions as how to save money. Their main concern is what is the safest option for my family. When my service is completed, they always thank me for coming to Krause for service to my car. The employees in the Service Department enjoy what they are doing, and treat their customer’s in a professional manner with respect.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for the 5-star review! Your safety and satisfaction are our highest priority, so we are happy to do our part when servicing your vehicle. Please visit us again soon.

The drive to Krause is worth it!

I have bought 2 cars from Joe C at Krause and coming back from my home in Lewes DE for another. My son and his wife also bought 2 from Joe. He and Krause are great! The service dept. Is incredible and second to none.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for car shopping with us, Scott! We're so glad to hear that you received another 5-star experience at Krause Toyota and that Joe was helpful during your time at our dealership. If you have any questions or encounter any automotive needs, please give us a call as our team is always happy to help. Have a fantastic day!

They go above & beyond!

I received service on my 2019 Toyota Corolla Hatchback yesterday, and filled out a survey of the service following my visit. They were very friendly, and allowed me to receive the 20,000 mile service for free on my car because my warranty was running out. That was very nice of them, so I received a tire rotation and oil change for free. I did have my car inspected too, but questioned why I was charged for an emissions test when my car was exempt based on mileage. I received a call this morning to explain that it still received a test, but it was not a complete test, so that was the basis of the charge. I truly appreciate the fact that they took the time to explain this to me. I know they are busy, but they have never disappointed me with either their sales or service. I highly recommend Krause Toyota if you are looking for a car or need service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time out of your day to leave us such a kind review! We are truly thankful for every piece of feedback we receive from our customers, and your review is no different. We've loved working with you, and we look forward to continuing our relationship. Thanks!